Reviews

3.8 out of 5 3.8
37 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    June 13, 2018

    I saw the ad for the car on Craigslist. Thought I was going to a private owner. Car was there, but I didn't like it. I saw others that coud work... for me, but when I looked for sales person everyone was gone. Terrible customer service!

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    May 22, 2018

    I’d been searching online for a newer car and came across a 2011 Chevy Traverse at this dealership. I went to the dealership saw the car and loved... it. When I test drove it everything was good but when I went in to purchase it and came back out the engine light was on. Turns out the car needs a new sensor which was in the motor but they agreed to fix it ............ PERFECT right? Wrong. The minute I got the thing on the highway it started making loud noises and shaking. When I took it back to get it fixed they had it for over a week. After I got it back drove it around for a day or two the same noises they said they fixed started a again but the engine light never came back on. Turns out the car needed brakes all around front rotors and had a huge suspension problem including ball joints, struts and issues with the sway bar and upper and lower control arms. These are issues that they had to know that the car had prior to selling it and according to mechanics are common in these cars and should have been the first thing that the mechanic checked before selling the car. I should have known to walk away when that engine light came on because clearly someone had turned it off before. I’m not saying this is the worst place to buy a car. Yes the lot is small and congested and they have limited office space and are often busy. I’m simply saying that they need to do a better job at being honest with their customers about the issues these vehicles have and fix them correctly and just sale them for more. Unfortunately due to all my issues I’ve had that has cost be over $1000 in repairs I would not recommend that anyone buy a car from United!

    3.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 27, 2013

    A lot of good cars here, I would buy another car from here anytime. I got a 2002 Tahoe in Late May of year 2012 and only thing the car needed was a oil... change 3k miles and some small things that don't cost much whatsoever. I was just a college student and only 19 years old and the guys at united autoland really help me out with buying this car. I'm looking forward to come back here soon to upgrade my car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 4 found this review helpful. Did you?
    Dealer Response

    I am very happy that you enjoy the vehicle that you bought here Devon and it really makes us feel great when you voice your option in this open forum ...on how you had a great experience and would purchase another vehicle from us. Thank you for your business and I look forward to seeing you in the future.

  • 1.0 out of 5
    March 28, 2018

    Bought a used van, right off the bat they didnt get me my title as promised I had to hound them for a week and finally had to pick it up. 1 month later... my head gasket blows and they offer me 300$ scrap value for it. These are the used car dealers your mom warned you about stay far away, dont let the low prices fool you these things are rigged up and could blow at any minute

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    March 5, 2018

    I was very happy with our used car purchasing experience on 3/3/18. We bought a 2006 Dodge Stratus for our HS Senior daughter. The staff was very accommodating... and customer experience focused, everything was so easy! We WILL return in 2 years to get a car for our next child graduating high school.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2018

    Today I purchased a 2004 Chevy Aveo and it was such a great experience. The staff was very helpful. The car runs so good! I would highly recommend United... Auto Land! Thank you guys so much ¿

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2017

    Being a single mom i was very nervous about my son purchasing his first car. We went to several dealerships and I was very uncomfortable . Dealing with... United Auto land we met with Steve the owner who helped us make the best decision for my son. He is very happy with his car, I felt like Steve took a personnel interest and was over and beyond helpful. I would strongly recommend this dealer to anyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    October 22, 2017

    My husband and I were looking for a good safe car for us and our two children. We heard such great things about United Autoland that we decided to take... a ride there. When we arrived there we were greeted very fast and in a friendly matter. Steve and Anthony were both very helpful. I am a person that asks a lot of questions and what if's and they both took there time with me and explained everything to us and may I add more then once without losing patients. I will and have recommended this place to my friends and family to buy a good used car! Great people and even better inventory!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2017

    Being a single mom I was very nervous about my son buying his first car. I was afraid we were going to be taken advantage of . To my surprise I met with... the owner Steve who was so helpful, knowledgeable and professional. He spent quality time helping my son to make the best decision. I would recommend united auto land to everyone.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2017

    The staff ant United Auto land is the best around. I had the pleasure of working with Steve and he was absolutely amazing. He made the experience of purchasing... a car like shopping with a close friend. He was honest and listened to what I needed. We test drove multiple cars, talking about what I liked and didn't like about each one along the way. Eventually I purchased the perfect vehicle for me and would definitely purchase from United again! Thank you Steve!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews