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Helfman Dodge Chrysler Jeep Ram FIAT Alf

(595 reviews)
Visit Helfman Dodge Chrysler Jeep Ram FIAT Alf
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 state dealer award
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2025 consumer dealer award

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New (713) 574-4958 (713) 574-4958
Used (281) 653-8654 (281) 653-8654
Service (713) 425-3976 (713) 425-3976

Inventory

See all 543 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since March 2005.
Helfman- A Commitment to Service & Transparency. No Addendums, No Dealer Adds, No Hidden Fees. A Family-Owned Tradition Since the 1950s. Helfman Dodge Chrysler Jeep Ram FIAT 7720 Katy Freeway, Houston, TX 77024 Next to IKEA 713-533-6100

Service center

Phone number (713) 425-3976

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(595 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My daughter purchased a new car from Matt B today!

My daughter purchased a new car from Matt B today! Very friendly and knowledgable. He went over all the details of the vehicle. Super easy car buying experience. We will be back whenever we are in the market for a jeep again!

My daughter purchased a new car from Matt B today!

My daughter purchased a new car from Matt B today! Very friendly and knowledgable. He went over all the details of the vehicle. Super easy car buying experience. We will be back whenever we are in the market for a jeep again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My experience with this specific dealer is phenomenal!

My experience with this specific dealer is phenomenal! Amazing! Especially Chris Ryland, such a hardworking Collision Consultant! If you have him to assist for your repair, you've gotten the best one there!

My experience with this specific dealer is phenomenal!

My experience with this specific dealer is phenomenal! Amazing! Especially Chris Ryland, such a hardworking Collision Consultant! If you have him to assist for your repair, you've gotten the best one there!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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We received great service and maintenance on our vehicle

We received great service and maintenance on our vehicle was done promptly. Our advisor was very courteous and get us updated on the status of maintenance.

We received great service and maintenance on our vehicle

We received great service and maintenance on our vehicle was done promptly. Our advisor was very courteous and get us updated on the status of maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very friendly helpfull and fast great team I was very

Very friendly helpfull and fast great team I was very satisfied with service very happy customer

Very friendly helpfull and fast great team I was very

Very friendly helpfull and fast great team I was very satisfied with service very happy customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Love my car and how everyone did a great job at

Love my car and how everyone did a great job at communicating through the process.

Love my car and how everyone did a great job at

Love my car and how everyone did a great job at communicating through the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Many thanks to Erick Rodriguez for his outstanding

Many thanks to Erick Rodriguez for his outstanding support taking care of our vehicle services in time. Job well done!

Many thanks to Erick Rodriguez for his outstanding

Many thanks to Erick Rodriguez for his outstanding support taking care of our vehicle services in time. Job well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great customer service and care for your vehicle.

Great customer service and care for your vehicle. Staff explained the work to be done and would keep me updated on any concerns.

Great customer service and care for your vehicle.

Great customer service and care for your vehicle. Staff explained the work to be done and would keep me updated on any concerns.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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The service I received for routine maintenance was

The service I received for routine maintenance was efficient and impeccable. Although the dealership is located across town from where I live, I will continue to take my jeep there for service.

The service I received for routine maintenance was

The service I received for routine maintenance was efficient and impeccable. Although the dealership is located across town from where I live, I will continue to take my jeep there for service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Poor experience having my Jeep Grand Cherokee repaired

Poor experience having my Jeep Grand Cherokee repaired after a truck hit the vehicle and tore off the front bumper cover and damaged one quarter panel and the hood. $20K+ in repairs and EVERY part was charged at retail...they refused to use a Stellantis program whereby the company matches aftermarket parts pricing so that OEM parts can be used without a penalty. State Farm only reimbursed a bit over 60% after all the high priced parts and labor rates. Chris was the service writer and he absolutely refused to use any existing parts even if they were in good shape. Chuck was his manager. Cannot recommend this dealership.

Poor experience having my Jeep Grand Cherokee repaired

Poor experience having my Jeep Grand Cherokee repaired after a truck hit the vehicle and tore off the front bumper cover and damaged one quarter panel and the hood. $20K+ in repairs and EVERY part was charged at retail...they refused to use a Stellantis program whereby the company matches aftermarket parts pricing so that OEM parts can be used without a penalty. State Farm only reimbursed a bit over 60% after all the high priced parts and labor rates. Chris was the service writer and he absolutely refused to use any existing parts even if they were in good shape. Chuck was his manager. Cannot recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback. We're sorry to hear you had a disappointing experience. We strive to provide the best service possible and can assure you that we use high-quality OEM parts to ensure the longevity and performance of your vehicle. We understand you have questions and concerns regarding pricing, and we would like to discuss this further to address them. At your earliest convenience, please reach out to Jason Feldman, our Manager, at jf@helfman.com. We hope to clarify any misunderstandings.

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Best experience I’ve ever had purchasing a vehicle.

Best experience I’ve ever had purchasing a vehicle. Phillip Houston was amazing and made the process super smooth being very knowledgeable.

Best experience I’ve ever had purchasing a vehicle.

Best experience I’ve ever had purchasing a vehicle. Phillip Houston was amazing and made the process super smooth being very knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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See all 595 reviews