Reviews
i had a great experience with helfman getting my first
i had a great experience with helfman getting my first car, thanks to Alex De Luna. he gave me the right information along with great consistency helping me drive off before the year ended! i recommend Alex De Luna to first car buyers and many more people who are looking into buying a car. i will definitely go back again :)
i had a great experience with helfman getting my first
i had a great experience with helfman getting my first car, thanks to Alex De Luna. he gave me the right information along with great consistency helping me drive off before the year ended! i recommend Alex De Luna to first car buyers and many more people who are looking into buying a car. i will definitely go back again :)
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife bought a used Chevy Trax and within a couple of
My wife bought a used Chevy Trax and within a couple of weeks it started overheating. The cooling fan ran for a long time after the engine was turned off. I called the salesman and he told me to take it to a shop but the shop was not in the dealership. They said they could not find anything wrong so they didn't fix anything. Then about 2 more weeks passed and again the cooling fan would not turn off. It ran so long that it killed the battery and I was not able to jump it. AutoZone tested the battery and it came back bad. So within less than a month, the car stopped working 2 times and I had to buy a new battery for it. When I contacted the dealership again about the problems with the car, they told me I could take it to a shop that I trusted but I was on my own and they were not going to do anything else about it. Update: Helfman did take it to Chevrolet and they said they couldn't find anything. But the same thing kept happening more and more often. Finally after the 3rd time taking it in, Chevy found that the fuse block was shorted. They replaced the fuse block and Helfman took care of it.
My wife bought a used Chevy Trax and within a couple of
My wife bought a used Chevy Trax and within a couple of weeks it started overheating. The cooling fan ran for a long time after the engine was turned off. I called the salesman and he told me to take it to a shop but the shop was not in the dealership. They said they could not find anything wrong so they didn't fix anything. Then about 2 more weeks passed and again the cooling fan would not turn off. It ran so long that it killed the battery and I was not able to jump it. AutoZone tested the battery and it came back bad. So within less than a month, the car stopped working 2 times and I had to buy a new battery for it. When I contacted the dealership again about the problems with the car, they told me I could take it to a shop that I trusted but I was on my own and they were not going to do anything else about it. Update: Helfman did take it to Chevrolet and they said they couldn't find anything. But the same thing kept happening more and more often. Finally after the 3rd time taking it in, Chevy found that the fuse block was shorted. They replaced the fuse block and Helfman took care of it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
The dealership was great had a real good conversation and
The dealership was great had a real good conversation and the deal was exactly where I wanted to be that’s to my salesman
The dealership was great had a real good conversation and
The dealership was great had a real good conversation and the deal was exactly where I wanted to be that’s to my salesman
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very friendly and helpful.
Very friendly and helpful. My needs were listened to and met. I was given choices and felt comfortable.
Very friendly and helpful.
Very friendly and helpful. My needs were listened to and met. I was given choices and felt comfortable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Juan Fernandez was so great and helpful!
Juan Fernandez was so great and helpful! He really took care of my grandparents and made sure they got a great deal and car!
Juan Fernandez was so great and helpful!
Juan Fernandez was so great and helpful! He really took care of my grandparents and made sure they got a great deal and car!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joshua Smith and the whole Helfman team did an excellent
Joshua Smith and the whole Helfman team did an excellent job and made the entire process easy.
Joshua Smith and the whole Helfman team did an excellent
Joshua Smith and the whole Helfman team did an excellent job and made the entire process easy.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great customer service from Juan.
Great customer service from Juan. Very informative & always going above & beyond for his customers. Thank you!!
Great customer service from Juan.
Great customer service from Juan. Very informative & always going above & beyond for his customers. Thank you!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm writing this review because my buying experience at
I'm writing this review because my buying experience at Helfman Alfa Romero and Maserati was the best car buying experience I've ever had my in my life. John and JJ treated me like I was family from the minute I walked on the lot. And Cameron in financing worked miracles to get me the lowest interest rate possible. My entire buying experience was absolutely amazing. I highly suggest if you're looking for a new Dodge, Jeep, Alfa Romeo or Maserati that you stop by Helfman first. This dealership is by far the best in Houston Texas and you will no longer want to buy a car anywhere else. This is going to be my dealership for the rest of my life.
I'm writing this review because my buying experience at
I'm writing this review because my buying experience at Helfman Alfa Romero and Maserati was the best car buying experience I've ever had my in my life. John and JJ treated me like I was family from the minute I walked on the lot. And Cameron in financing worked miracles to get me the lowest interest rate possible. My entire buying experience was absolutely amazing. I highly suggest if you're looking for a new Dodge, Jeep, Alfa Romeo or Maserati that you stop by Helfman first. This dealership is by far the best in Houston Texas and you will no longer want to buy a car anywhere else. This is going to be my dealership for the rest of my life.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Really good service!
Really good service! He worked with us thoroughly! He answered all our questions through the whole process.
Really good service!
Really good service! He worked with us thoroughly! He answered all our questions through the whole process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Super helpful and funny and knows how to help me take a
Super helpful and funny and knows how to help me take a car out with easy
Super helpful and funny and knows how to help me take a
Super helpful and funny and knows how to help me take a car out with easy
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car