Reviews
Write a reviewWe will NEVER purchase another car from this dealership.
We will NEVER purchase another car from this dealership. There were no problems with the salesman, only with the F&I person. It takes a TEAM to make purchasing a new automobile a pleasant experience and one bad apple ruins the basket. We have purchased other new autos from this dealership, BEFORE, it became PB Toyota and had no problems.
We will NEVER purchase another car from this dealership.
We will NEVER purchase another car from this dealership. There were no problems with the salesman, only with the F&I person. It takes a TEAM to make purchasing a new automobile a pleasant experience and one bad apple ruins the basket. We have purchased other new autos from this dealership, BEFORE, it became PB Toyota and had no problems.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Tacoma Purchase
I worked with Nich to find a Tacoma that I really liked. The whole team was very helpful, and the process was super smooth. I would highly recommend buying your next vehicle here.
Tacoma Purchase
I worked with Nich to find a Tacoma that I really liked. The whole team was very helpful, and the process was super smooth. I would highly recommend buying your next vehicle here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Harassment by dealership
I entered a contest with Toyota online. They saw it as an invitation to harass me with multiple spam phone calls and texts, even after 8pm!!!! Something is seriously wrong with these people! I've had to block multiple numbers from non stop texts and calls. Never gave permission for this!
Harassment by dealership
I entered a contest with Toyota online. They saw it as an invitation to harass me with multiple spam phone calls and texts, even after 8pm!!!! Something is seriously wrong with these people! I've had to block multiple numbers from non stop texts and calls. Never gave permission for this!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Peter Boulware Toyota
I had a great experience selling my car to Peter Boulware Toyota. Daphne Wilson helped me with every step. I got a square deal and that doesn't happen often. She made everything easy and pleasing. :) I would highly recommend Peter Boulware Toyota in Tallahassee FL.
Peter Boulware Toyota
I had a great experience selling my car to Peter Boulware Toyota. Daphne Wilson helped me with every step. I got a square deal and that doesn't happen often. She made everything easy and pleasing. :) I would highly recommend Peter Boulware Toyota in Tallahassee FL.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Horrible dealership
Horrible staff. Staff are not professional. I will never buy Toyota because of their horrible service. They deceive customers and don't honor what is promised
Horrible dealership
Horrible staff. Staff are not professional. I will never buy Toyota because of their horrible service. They deceive customers and don't honor what is promised
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Milton Wright made the difference
We came in to test drive a Sienna before purchasing a new one but the used one on the lot had just what we needed ... so we bought that one. The salesman, Milton Wright, made it all happen! He was very helpful in the whole process. He worked with us to get us into the test drive, answered our questions quite thoroughly, and then walked away after we drove it so the family could talk. Milton then worked with us to get everything straight to move forward with buying the car. He collected the minutiae of information required most expeditiously. He prepared us for the finance wait and helped us prepare our trade in. Most courteous! Most efficient! Most helpful. Thank you!
Milton Wright made the difference
We came in to test drive a Sienna before purchasing a new one but the used one on the lot had just what we needed ... so we bought that one. The salesman, Milton Wright, made it all happen! He was very helpful in the whole process. He worked with us to get us into the test drive, answered our questions quite thoroughly, and then walked away after we drove it so the family could talk. Milton then worked with us to get everything straight to move forward with buying the car. He collected the minutiae of information required most expeditiously. He prepared us for the finance wait and helped us prepare our trade in. Most courteous! Most efficient! Most helpful. Thank you!
- Customer service 5.0
- Buying process 3.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Always great
They are very nice and professional staff. Follow-up is quick, if there's ever an issue with service. I've been going to Peter B since 2017.
Always great
They are very nice and professional staff. Follow-up is quick, if there's ever an issue with service. I've been going to Peter B since 2017.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I had a very positive experience at Peter Boulware Toyota
I had a very positive experience at Peter Boulware Toyota dealership, my sales consultant, Juan Ploch, was great in explaining and providing me with all the relevant information. I was very pleased to buy a car from PBT. I will strongly advice people to go by the dealership if they're thinking to purchase a car/SUV.
I had a very positive experience at Peter Boulware Toyota
I had a very positive experience at Peter Boulware Toyota dealership, my sales consultant, Juan Ploch, was great in explaining and providing me with all the relevant information. I was very pleased to buy a car from PBT. I will strongly advice people to go by the dealership if they're thinking to purchase a car/SUV.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
6 months car servce
My Service Advisor, Alan Blackburn, is amazing. I trust him most of all. I asked for him when I have to service my car. I had a 2013 Avalon, and now a 2016 Hib. I had my car service Wednesday, May 10. Alan explained everything for my charges. He is always friendly, professional, and truthful. I trust him!!!
6 months car servce
My Service Advisor, Alan Blackburn, is amazing. I trust him most of all. I asked for him when I have to service my car. I had a 2013 Avalon, and now a 2016 Hib. I had my car service Wednesday, May 10. Alan explained everything for my charges. He is always friendly, professional, and truthful. I trust him!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bad Experience
We were looking to buy a new suv for our daughter who lives in St Augustine. The person that we had an appointment with immediately turned us over to someone else. After test driving a vehicle he turned us over to someone else. We were ready to negotiate on the purchase which included a trade in but were told that unless we were ready to finalize a deal that day we would not be offered any numbers. At that time we got up and left. Our daughter purchased a vehicle in St Augustine and had a very pleasurable experience. We will never do business with Tallahassee Toyota.
Bad Experience
We were looking to buy a new suv for our daughter who lives in St Augustine. The person that we had an appointment with immediately turned us over to someone else. After test driving a vehicle he turned us over to someone else. We were ready to negotiate on the purchase which included a trade in but were told that unless we were ready to finalize a deal that day we would not be offered any numbers. At that time we got up and left. Our daughter purchased a vehicle in St Augustine and had a very pleasurable experience. We will never do business with Tallahassee Toyota.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase