Reviews
Write a reviewRip Off Dealership!
John's route 13 is rip off. When it comes to paying off your vehicle please beware of the increased in price. Sandy will give you the payoff amount and than it changes to a different amount. The owner John is unprofessional. I do not recommend this place to anyone, run as fast as you can. Don’t be rushed into an emotional or impulsive decision. Be prepared to walk away. You have the advantage–there are plenty of other car dealers to shop at.
Rip Off Dealership!
John's route 13 is rip off. When it comes to paying off your vehicle please beware of the increased in price. Sandy will give you the payoff amount and than it changes to a different amount. The owner John is unprofessional. I do not recommend this place to anyone, run as fast as you can. Don’t be rushed into an emotional or impulsive decision. Be prepared to walk away. You have the advantage–there are plenty of other car dealers to shop at.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
The Best!
The hospitality was great! The process was quick! They was honest and candid! I would by a car any day, and I would recommend anyone else. I came way from Baltimore because I heard about Steave and TJ. You guys are the truth!
The Best!
The hospitality was great! The process was quick! They was honest and candid! I would by a car any day, and I would recommend anyone else. I came way from Baltimore because I heard about Steave and TJ. You guys are the truth!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Johns rt13 auto best buying experience
Best auto buying experience I ever had! I was searching for a quality reliable used car for my parents to use in the winter months. Decided on a Toyota Venza. After much searching local dealers came across one at John’s route 13 Auto. Was hesitant to drive the distance but I am glad I did. (The trip would be about an hour and a half away. )From the first call from Adam after seeing the car online to the final pick up , service was excellent! Steve the salesman at the dealership was both knowledgeable and helpful when I got to the dealership. His follow up service after pick up is also to be commended. The entire staff including TJ in finance and Beth with the final paperwork. Was smooth and effortless. The entire staff stayed after hours to make sure I was satisfied and that the paperwork was completed so I could pick up the car the next day. I would highly recommend this dealership to family and friends. Like I said before was well worth the drive to have the peace of mind of getting a quality car and excellent good old-fashioned service. Thank you again to the entire staff. The next time I am looking for a car , your dealership will be the first and probably last place I have to look Glenn M
Johns rt13 auto best buying experience
Best auto buying experience I ever had! I was searching for a quality reliable used car for my parents to use in the winter months. Decided on a Toyota Venza. After much searching local dealers came across one at John’s route 13 Auto. Was hesitant to drive the distance but I am glad I did. (The trip would be about an hour and a half away. )From the first call from Adam after seeing the car online to the final pick up , service was excellent! Steve the salesman at the dealership was both knowledgeable and helpful when I got to the dealership. His follow up service after pick up is also to be commended. The entire staff including TJ in finance and Beth with the final paperwork. Was smooth and effortless. The entire staff stayed after hours to make sure I was satisfied and that the paperwork was completed so I could pick up the car the next day. I would highly recommend this dealership to family and friends. Like I said before was well worth the drive to have the peace of mind of getting a quality car and excellent good old-fashioned service. Thank you again to the entire staff. The next time I am looking for a car , your dealership will be the first and probably last place I have to look Glenn M
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
purchaced 2015 gmc savana
i had excellent experience rt 13 autos they selling the most reliable cars in the area.It was so quick and easy for us.I would recommend this place to everyone looking to purchase a car.This dealer is the best.
purchaced 2015 gmc savana
i had excellent experience rt 13 autos they selling the most reliable cars in the area.It was so quick and easy for us.I would recommend this place to everyone looking to purchase a car.This dealer is the best.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My SUV was totaled and I needed a truck.
I walked in and told John I needed a truck, he said we'll work with you and by the end of the day you'll have a truck. So TJ went to work and by the end of the day I had my truck. They are all great people, easy to work with and they find a way. Highly appreciated, and I love my Chevy Silvarado. Thank you so much.
My SUV was totaled and I needed a truck.
I walked in and told John I needed a truck, he said we'll work with you and by the end of the day you'll have a truck. So TJ went to work and by the end of the day I had my truck. They are all great people, easy to work with and they find a way. Highly appreciated, and I love my Chevy Silvarado. Thank you so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Customer
They went above and beyond! I highly recommend John's Rt 13 .. this is my second car from here and I love my car!! Not once did they push like a pushy car salesman they were very helpful and nice .
Customer
They went above and beyond! I highly recommend John's Rt 13 .. this is my second car from here and I love my car!! Not once did they push like a pushy car salesman they were very helpful and nice .
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2004 Chevy Silverado
I was in the market for a pickup truck. So I checked Cars.com and saw the beautiful lifted red Chevy. I saw it was at John route 13, which is close by because I didn’t want travel too far. When I got there I didn’t look at any other truck. I had to get this one. The sales people are great. I would definitely recommend and I would definitely buy again from John route 13
2004 Chevy Silverado
I was in the market for a pickup truck. So I checked Cars.com and saw the beautiful lifted red Chevy. I saw it was at John route 13, which is close by because I didn’t want travel too far. When I got there I didn’t look at any other truck. I had to get this one. The sales people are great. I would definitely recommend and I would definitely buy again from John route 13
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
New truck
Great experience here amd highly recommend them to anyone who is in the market for a car suv or truck. They have a great selection of every thing and prices are amazing.
New truck
Great experience here amd highly recommend them to anyone who is in the market for a car suv or truck. They have a great selection of every thing and prices are amazing.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Excellent Experience!
We had a great experience buying a car from John's. I was a bit leary before visiting the lot, but the car we wanted was in great shape, the price was excellent, and the buying process was simple and straightforward. Their prices are great and they gave me a fair amount for my trade. I would recommend this dealer without hesitation.
Excellent Experience!
We had a great experience buying a car from John's. I was a bit leary before visiting the lot, but the car we wanted was in great shape, the price was excellent, and the buying process was simple and straightforward. Their prices are great and they gave me a fair amount for my trade. I would recommend this dealer without hesitation.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Driver
Thank you for helping me when nobody else would . I love the patience and the non attacking technique. Definitely recommend this dealership to anyone that needs help buying a car.
Driver
Thank you for helping me when nobody else would . I love the patience and the non attacking technique. Definitely recommend this dealership to anyone that needs help buying a car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase