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Panama City Toyota

(3,026 reviews)
Visit Panama City Toyota
Sales hours: 8:30am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–7:00pm 7:30am–6:00pm
Tuesday 8:30am–7:00pm 7:30am–6:00pm
Wednesday 8:30am–7:00pm 7:30am–6:00pm
Thursday 8:30am–7:00pm 7:30am–6:00pm
Friday 8:30am–7:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday Closed Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2018 consumer dealer award
New (850) 541-9312 (850) 541-9312
Used (850) 541-9314 (850) 541-9314
Service (850) 541-9309 (850) 541-9309

Reviews

(3,026 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Panama City Toyota from DealerRater.

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Lease deal

If you're looking for a new, used car or lease PCT is the place to get it at. I've been doing business with John Nicholson for several years now and just when I thought that it couldn't get any better John surprised us again. I was able to provide John the info via txt and when I got to the dealership with my mom to get the vehicle everything was lined up and ready to go (AWESOME!) A big shout out to John for the top shelf service that he always provides. Look no more and head down to Panama City Toyota and ask for John Nicholson you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just Bad - Better to Find Another Toyota Dealership

Called to check on a vehicle that was advertised - Amber was more than happy to take the call and said they would love to show it to me. Showed up only to find that Amber works in their call center and that the vehicle that I drove 30-min to see was in service and wouldn't be available for another 5-days. To add insult to injury the idiot salesman that we got was incredibly rude to boot. This was our first and last time to ever stop by this dealership. The experience was just bad. Toyota should be more selective on who they let have dealerships. Never again.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Out of town brake troubles

On vacation from TN and our rear brakes went metal to metal about 10 miles away from our destination. Luckily, there was a Toyota dealership in Panama City. Even luckier, when I scheduled my appointment on Monday morning, I got one of the greatest service advisors in the business. They are re doing their store. Nothing is in place there now, but this guys attitude and professionalism was well intact. As soon as I met him, I knew I had made the right decision on taking it to this dealership. If the rest of the staff are anything like Brian Guthrie, they are a very lucky dealership. He made calls to check in and make sure of what needed done, Gabe me the assessment from the technician hen called when it was ready. Kept my cost down and didn’t try to run up the bill whatsoever. Great job to the dealership and the managers there that have such a great team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Toyota Dealership

Frank was awesome and made sure I was taken care of. I was about to give up but Frank helped me get what I wanted at a reasonable price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Oil change

Took my mother in-laws car in for oil change and tire rotation. Never have I did this at any other facility, that they did not top of wiper fluid.Her fluid was way down I hope they put the 50 cents they saved to good use.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Registered Nurse

I purchased a 2018 Toyota Camry from Panama City Toyota. Blake Mulligan, my sales representative went above and beyond to make sure I was satisfied with my purchase. He took more than enough time to make sure I was knowledgeable about each vehicle I inquired about. Almost like shopping for a car with your dad, brother, or uncle; I felt secure And comfortable with my purchase. Being a nurse, I meet a lot of people throughout the week and I have bragged on Blake?s excellent customer service skills, knowledge of cars, and inventory. Even after my purchase was final, he stayed late to make sure I knew how to utilize the many features of my car! It was a pleasure shopping with Blake! Pa

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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4Runner

Excellent customer service! Went above and beyond and made an effort to meet my needs and make the lease possible. Appreciative for the patience and excellent customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dreamer123

Work d with Alleia. Nice sales person and vailable by phone and text. Gave honest advice. Tried to help us get our dream car.facilities were not very inviting, cramped and based out of trailers.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Happy Toyota Camary Owner!!!

The best car buying experience ever!!! John Nicholson made the entire process enjoyable, from the search of the perfect vehicle through the purchase. During delivery he made sure I understood everything on the car and followed up after to ask if I had any questions. I have bought several vehicles from John Nicholson and will definitely buy my next car at Panama City Toyota!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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4RunnerTRD

John Nicholson & Rocky Mount were great to work with! We will back in The near future as our car needs arise . Love our pro

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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