Garrett Motors

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3.5
(126 reviews)
Visit Garrett Motors
Sales hours: 8:00am to 5:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (520) 666-4220 (520) 666-4220
Used (520) 252-4704 (520) 252-4704
Service (520) 350-9704 (520) 350-9704

Inventory

See all 144 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2021.
If you are looking for new or certified pre-owned vehicles in Coolidge come check out the wide range at Garrett Motors also serving Casa Grande and San Tan Valley. We provide excellent used vehicles that have undergone many quality checks. Our GMC Chevrolet and Buick vehicles also come with warranty and certified history. We understand that not everyone can afford the car they intend to purchase hence we also provide impeccable financing options for customers. If you are interested feel free to contact us for your new GMC Buick or Chevrolet vehicle.
At Garrett Motors we bring the test drive to you.

Service center

Phone number (520) 350-9704

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
8:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

3.5
(126 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garrett Motors from DealerRater.

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5.0

Service at Garrett

It was wonderful. Check-in was quick and easy. They were very knowledgeable and polite and listened to my ?symptoms? with concern. Was informed of the problem and it was remedied. Co-bought 2 vehicles from Garrett many years ago. Will definitely buy my next car from Garrett. Thank you so much for the peace of mind you gave me!

5.0

Service at Garrett

It was wonderful. Check-in was quick and easy. They were very knowledgeable and polite and listened to my ?symptoms? with concern. Was informed of the problem and it was remedied. Co-bought 2 vehicles from Garrett many years ago. Will definitely buy my next car from Garrett. Thank you so much for the peace of mind you gave me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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5.0

PARTS DEPT #1

Needed some instructions for parts I purchased there for my 2023 Colorado and Keith Pollard looked up and found the information I needed.Since the truck is a new model parts and info are a bit difficult to obtain.Keith went above and beyound the call od duty. Also,Thank you Kim for emailing me Ken's finding. Great folks! Regards,Tom Kelly

5.0

PARTS DEPT #1

Needed some instructions for parts I purchased there for my 2023 Colorado and Keith Pollard looked up and found the information I needed.Since the truck is a new model parts and info are a bit difficult to obtain.Keith went above and beyound the call od duty. Also,Thank you Kim for emailing me Ken's finding. Great folks! Regards,Tom Kelly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

The worst experience ever

They had my truck 2 months sitting in the parking lot, they had me still at the end on limbo. So I had to relocate my truck to another GMC dealer. This other place is taking only 3 weeks to give me my truck back . Would never use Garret ever again.This is a Denali 2023 They kept telling me they don't know the time deliver of my parts

1.0

The worst experience ever

They had my truck 2 months sitting in the parking lot, they had me still at the end on limbo. So I had to relocate my truck to another GMC dealer. This other place is taking only 3 weeks to give me my truck back . Would never use Garret ever again.This is a Denali 2023 They kept telling me they don't know the time deliver of my parts

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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1.0

Horrible

I started out as a good relationship. But they do tell you one thing and make you sign another I bought a truck for $10,000 cash didn't put 2,000 miles on it overheated because of the faulty radiator or dash thermostat. Maybe pay 75%, they paid 25% does it even cover my lost wages they say I still owe him $500 and they won't give me the receipt for my engine replacement. They're horrible

1.0

Horrible

I started out as a good relationship. But they do tell you one thing and make you sign another I bought a truck for $10,000 cash didn't put 2,000 miles on it overheated because of the faulty radiator or dash thermostat. Maybe pay 75%, they paid 25% does it even cover my lost wages they say I still owe him $500 and they won't give me the receipt for my engine replacement. They're horrible

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 2.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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5.0

Garrett Motors

Steve is the best. I wouldn?t buy a vehicle anywhere else ever again.

5.0

Garrett Motors

Steve is the best. I wouldn?t buy a vehicle anywhere else ever again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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1.0

Failure to communicate best describes the initial

Failure to communicate best describes the initial concerns. Following that, I receive email response in bold and many times the size ever used historically highlighted for no reason other than to demonstrate disrespectful sarcasm and not even answering the previous question. When I as a customer provide clear documented evidence contradicting JD's excuses, he slings disrespectful insults, accuses me of false actions, and expresses that if we are going to verify pricing with other dealers then Garrett won't honor their commitments any more and we are to obtain our service at the local dealers that verified Garrett was charging above MSRP on their parts. JD told me my previous VMs to his father would not be responded to and that we are not welcome at Garrett. You always learn more about someone in how they deal with challenges more so than when everything is fluffy going well. JD has no interest in learning/listening to where they failed or how to improve. He is reactive, prefers to make excuses, and is very protective of his profits; but insulting of me for being protective of my dollars. He offered to call in the other rude employee (quietly sitting on another side of wall) and fire him in front of me without fully listening and understanding all that took place. Very one-sided. This is our first experience with JD and our previous quality experiences were with 2 service representatives that have departed Garrett Motors. We regret the confrontational approach demonstrated towards us and predict there will be a distorted response that will follow this review. That is fine. We know what happened and for those that read this and absorb it, we will be the better for it. Best wishes for growth JD. We forgive you as we make mistakes as well. We just maintain professionalism through them.

1.0

Failure to communicate best describes the initial

Failure to communicate best describes the initial concerns. Following that, I receive email response in bold and many times the size ever used historically highlighted for no reason other than to demonstrate disrespectful sarcasm and not even answering the previous question. When I as a customer provide clear documented evidence contradicting JD's excuses, he slings disrespectful insults, accuses me of false actions, and expresses that if we are going to verify pricing with other dealers then Garrett won't honor their commitments any more and we are to obtain our service at the local dealers that verified Garrett was charging above MSRP on their parts. JD told me my previous VMs to his father would not be responded to and that we are not welcome at Garrett. You always learn more about someone in how they deal with challenges more so than when everything is fluffy going well. JD has no interest in learning/listening to where they failed or how to improve. He is reactive, prefers to make excuses, and is very protective of his profits; but insulting of me for being protective of my dollars. He offered to call in the other rude employee (quietly sitting on another side of wall) and fire him in front of me without fully listening and understanding all that took place. Very one-sided. This is our first experience with JD and our previous quality experiences were with 2 service representatives that have departed Garrett Motors. We regret the confrontational approach demonstrated towards us and predict there will be a distorted response that will follow this review. That is fine. We know what happened and for those that read this and absorb it, we will be the better for it. Best wishes for growth JD. We forgive you as we make mistakes as well. We just maintain professionalism through them.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
1 person out of 1 found this review helpful.
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5.0

Great Service Department Experience

service department at Garretts really gets it done !!!! kudos to them

5.0

Great Service Department Experience

service department at Garretts really gets it done !!!! kudos to them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Garrett means car care

Everyone has always been very professional, courteous, considerate, and informative.

5.0

Garrett means car care

Everyone has always been very professional, courteous, considerate, and informative.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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5.0

Oil Change

When my car showed it needed oil change before the assigned due date ,I called to report my problem, and Mike was very generous and kind. He told me to bring the car right away. Thank you.

5.0

Oil Change

When my car showed it needed oil change before the assigned due date ,I called to report my problem, and Mike was very generous and kind. He told me to bring the car right away. Thank you.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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1.0

Never heard back from them so they didn't want my

Never heard back from them so they didn't want my business.nnnnnn nn nn nm

1.0

Never heard back from them so they didn't want my

Never heard back from them so they didn't want my business.nnnnnn nn nn nm

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
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See all 126 reviews