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CarMax Independence Boulevard

(28 reviews)
Visit CarMax Independence Boulevard
Sales hours: 9:00am to 9:00pm
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Sales
Monday 10:00am–9:00pm
Tuesday 10:00am–9:00pm
Wednesday 10:00am–9:00pm
Thursday 10:00am–9:00pm
Friday 10:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 12:00pm–7:00pm
(704) 828-9139 (704) 828-9139

Inventory

See all 389 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2023.
At CarMax, you’ll find the right car on your terms. All our cars have clear, upfront pricing so you don’t have to haggle. Take your time with our 10-day Money Back Guarantee and shop confidently knowing there’s no pressure to decide fast. With a transparent process and CarMax Certified quality cars, CarMax puts you in control from start to finish so you can find your match.
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Reviews

(28 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarMax Independence Boulevard from DealerRater.

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Maher was great. Very kind and made the whole car buying process easy and straight forward.

Maher was great. Very kind and made the whole car buying process easy and straight forward.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Helpful and low pressure. Made purchasing experience smooth and seamless. Would recommend it to other customers.

Helpful and low pressure. Made purchasing experience smooth and seamless. Would recommend it to other customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The dealership was nice and clean it had many options to chose from and I had a amazing experience.

The dealership was nice and clean it had many options to chose from and I had a amazing experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Jon, my salesman, was amazing. I had an appointment for Monday, but decided to show up unannounced on Sunday. I was told there was a queue of 5 people. Oh well, gotta live with my choices...that's why you make appointments. After being told an hour wait, I was grabbed in 15 minutes. The process was insanely simple. Everyone was great to talk with. They were accommodating and gave me a good value on my trade in. 100% would buy another car from them.

Jon, my salesman, was amazing. I had an appointment for Monday, but decided to show up unannounced on Sunday. I was told there was a queue of 5 people. Oh well, gotta live with my choices...that's why you make appointments. After being told an hour wait, I was grabbed in 15 minutes. The process was insanely simple. Everyone was great to talk with. They were accommodating and gave me a good value on my trade in. 100% would buy another car from them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The salesman are ready and eager well equipped know what they’re doing get you a car and get out In-N-Out not to rush but very competent so they don’t waste your time. They keep trying until they get you financing and I love the car. I love how it was presented to me with a big Bow on it!

The salesman are ready and eager well equipped know what they’re doing get you a car and get out In-N-Out not to rush but very competent so they don’t waste your time. They keep trying until they get you financing and I love the car. I love how it was presented to me with a big Bow on it!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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This ia a great okace to purchase a car. Everything was professional and quick! I highly recommend 10/10!!

This ia a great okace to purchase a car. Everything was professional and quick! I highly recommend 10/10!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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The absolute easiest and stress-free way to purchase a car. This was our 4th purchase through CarMax. Our sales associate Caveh is the BEST...feels like we are being helped by a friend and not a salesman. He is always so nice, honest and he truly cares about his customers.

The absolute easiest and stress-free way to purchase a car. This was our 4th purchase through CarMax. Our sales associate Caveh is the BEST...feels like we are being helped by a friend and not a salesman. He is always so nice, honest and he truly cares about his customers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very happy with the service on-line and in the store. Our Rep was very professional, and knowledgeable. We expected to be there 2 hours, and with a test drive and paperwork which matched the work done on-line, we were driving away after 2-1/2 hours.

Very happy with the service on-line and in the store. Our Rep was very professional, and knowledgeable. We expected to be there 2 hours, and with a test drive and paperwork which matched the work done on-line, we were driving away after 2-1/2 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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I have bought several cars from here. My sales person was great in the beginning, but at the end there was no follow up when I left my car had to check engine light on and my electric is not charging so my car is at the Ford dealership. No one has called the follow up with me on this nor my sales person knowing he knew when I bought the car on a Sunday it had problems. We’ll see what the results is today and Fort calls me because my electric car is still not charging. This has been the worst experience. I have a car so far and I have bought over five vehicles.

I have bought several cars from here. My sales person was great in the beginning, but at the end there was no follow up when I left my car had to check engine light on and my electric is not charging so my car is at the Ford dealership. No one has called the follow up with me on this nor my sales person knowing he knew when I bought the car on a Sunday it had problems. We’ll see what the results is today and Fort calls me because my electric car is still not charging. This has been the worst experience. I have a car so far and I have bought over five vehicles.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
2.0
  • Does not recommend this dealer
  • Shopped for a used car
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I went in nervous and the salesman David made my transition Smooth . Not long hours in there waiting he gave good advice and I walked out with my suv.

I went in nervous and the salesman David made my transition Smooth . Not long hours in there waiting he gave good advice and I walked out with my suv.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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