CarMax Independence Boulevard

Eric is the dealership for me. My family and I have purchased seven cars from him.

Every thing was handled well except the cleaning of the car. There were water spots all over the car and the surface felt rough. If it was waxed I couldn't tell. The windshield ( in and out) was covered with chemicals that don't belong on a windshield. I had to buy glass stripper to clean the outside of the windshield and 70% alcohol to clean the inside. On parts of the car I had to use polishing compound. My point is that I should not have had to do any of this, it was your job.

Overall service was disappointing. From beginning to end. Lack of communication with all the Car Max employees.

This is the worst dealership ever. Make sure you leave the dealership with GAP INSURANCE IF THEY DON'T OFFER YOU GAP INSURANCE DO NOT LEAVE With THAT VEHICLE BECAUSE IT IS PRICED WAY OVER THE THE MARKET VALUE OF THE VEHICLE AND IF SOMETHING HAPPENED CARMAX WILL NOT WORK WITH YOU ALL THEY WOULD DO IS LOWER DOWN YOUR PAYMENT YOU WILL STILL BE PAYING INTEREST AND A LITTLE BIT OF MONEY YOU PAYING ALL YOU PAYING IS INTEREST AND PAYING NOTHING ON THE LOAN ITSELF SO I HAVE ASKED YOU DO NOT LEAVE THAT DEALERSHIP WITHOUT A GAP WARRANTY LET THAT BE A RED FLAG FOR YOU THEN YOU MIGHT WANT TO CHECK THE PRICES OF THE VEHICLES THEIR PRICE WAY OVER THE MARKET VALUE I DON'T ADVISE ANYONE TO GO THERE TO DEAL WITH THIS COMPANY THEY ARE THE WORST TO DEAL WITH AND THEN WHEN YOU CALLED TO TRY TO TALK TO SOMEONE ALL YOU DO IS GET SOMEONE TO LISTEN TO YOU THEY NEVER PUT YOU THROUGH TO A SUPERVISOR OR ANYBODY THAT CAN HELP YOU DURING THE SITUATION RED FLAG RED FLAG RED FLAG BE VERY CAREFUL AND USE PRECAUTION WHEN YOU GO TO THAT DEALERSHIP

Eric was excellent at helping me select a car. He was patient and professional. I liked that I could drive as many cars to try them out.

My experience was good. Great salesperson who assist me with my trade and new purchase.

The vehicles sold here are not throughly checked out before sold.My car I bought here was mine for less than a week then so many major things wrong was in the shop for weeks.

We had a very good experience purchasing our truck from Carmax. This is at least the 15th vehicle we’ve gotten from Carmax because of the easy sales process.

My salesman, Mitch, was very professional and worked hard to find a car that would fit my budget. My last car was from CarMax and I would buy another one from that dealership as well.

Maher was great. Very kind and made the whole car buying process easy and straight forward.