American Auto Group Now

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    September 1, 2019

    The salespeople work as a team, they go over and above to get you the best!! They treat you like family and spend as much time as needed with you, NEVER... showing pressure to hurry up, but instead smiles and laughter making one feel comfortable at all times!! They are professional at all times, yet moving around taking care business for all who walk in the door, greeting with a smile. GO THERE!! SEE FOR YOURSELF!!!! THANK YOU Don, Matthew, Louie, and Maria for your kindness and help♡♡

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 13, 2018

    Matt was amazing , patient, extremely honest and fair . Extremely happy with the service he provided and with my vehicle . I will definitely refer family,... friends an co workers to American auto group

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • July 12, 2013

    Friendly service and they worked with me to get me into a better car than I expected I would ever be able to afford. The repairs needed were minor and... covered by the warranty. I couldn't be happier with my purchase. My mom got a car from them a few years ago and it too was an excellent purchase. In fact, she's still driving it. I love the fact that they didn't try to take advantage of us because we're women like a lot of other places do. I'd recommend them to anyone looking to buy a good quality used car.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    November 10, 2016

    Very comfortable buying experience. Found a beautiful 4x4 ford f150. I was treated with respect and fairly. A great team at AAG. Thank you again guys

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    July 14, 2015

    American Auto Group has a great selection of vehicles. I found a Honda Civic with low mileage. It was clean inside and out and drove very nice. Michael... B. was my salesman, and he was so helpful and accommodating throughout the whole process from start to finish! I highly recommend this establishment for purchasing a vehicle. I will be returning with any future vehicle needs to American Auto Group.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    October 1, 2014

    Dealer never responded to our email. We went to Carmax and bought a vehicle.

    Not Applicable
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 4.0 out of 5
    September 26, 2014

    I went there with my very bad credit and they got me into a car....I never thought it would happen....Everybody was nice and I didn't have no problems....I... got a really good car!!!

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 20, 2014

    I was very pleased with the prompt service that I received at the dealership. Michael Senior and Don were very friendly and aimed to please. This was a... very pleasant car buying experience.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 13, 2014

    Was treated with the upmost respect, working in customer service myself I was thrilled to find a place that has the same high standards that I do as to... how customers should be treated! And of course I think I know I will enjoy my new car!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    September 11, 2014

    I HAD BAD CREDIT AND WAS LOOKING TO REBUILD IT.....THERE PROGRAM HELPS YOU DO JUST THAT. I HAVE MADE SIX PAYMENTS AND I CAN SEE THAT MY SCORE IS REALLY... GOING UP. IM OVER 650 FOR THE FIRST TIME IN YEARS. IM HAPPY WITH MY CAR...(VERY GOOD GAS MILEAGE)..THE PEOPLE THERE WERE NICE AND I HAD NO PROBLEMS. I DID HAVE A PROBLEM WITH A TIRE ABOUT A MONTH AFTER I BOUGHT THE CAR AND TO MY SUPRISE THEY PAID FOR A NEW ONE. I HAVE TOLD A FRIEND ABOUT AMERICAN AUTO GROUP AND THEY BOUGHT A SUV THEY SAID THEY WERE SATISFIED WITH EVERYTHING... THANK YOU BOBBY G

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews