Reviews
Write a reviewDO NOT TRUST!
Do not trust these slime xxxxx. They suck you in, then do not stand behind their product! Even with an expensive warranty they made a sale for a car that keeps breaking down, now they're saying "too bad".
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Car for Mom!
My mom just relocated from Florida. We were looking for a used Crossover for her so she’d be able to manage winter weather. Don was awesome! He was so helpful in helping us finalize the sale quickly, and took care of all of the details. Truly a full service dealership with a family oriented approach. And he negotiated a price that worked for mom! Thank you, Don! Joan, Coni and Lisa :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Happy customer
Great buying experience with Patriot! After going to a few dealers and being scammed with price, my last stop was Patriot. I had no hassles they were knowledgeable and honest with me. Don Jr made sure I had an easy car buying experience and that I was satisfied with my purchase. I would recommend Patriot Moters to anyone looking to purchase a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Car Shopper
Horrible experience! Led us on for 2 weeks, then told us could not register vehicle because it was Columbus Day Holiday, and would have to wait til Tuesday or Wednesday to get it registered. I told them I wouldn't be able to pick it up till Saturday, and everybody was in agreement. All of a sudden on Friday they refused to register the vehicle, wanted me to spend a day @ the dmv, and that all had to be completed for Saturday. Never the less the deal fell through, when I asked about my $500 deposit Don Jr. said I had to talk with his father, that he would leave a note on his desk to call me. No call came on Friday or Saturday! I called on Monday, they acted like they did not know who I was, then they told me I was not getting my deposit back. I have now had to seek leagal means of getting the deposit back! I've worked for dealers all my life, been buying cars for 40+ years and never ran into this!!! BEWARE!!!
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great services
I was very impressed with this Father and Son owned dealership! Both gentlemen are knowledgeable and the customer service aspect of my experience was definitely great as Patriot Motors in Dedham, MA
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
I was looking for a certain type of car and they were able to find what best suited my needs. I found them to be friendly and very helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Catherine. We are happy that you are happy.
Old School Values
I was very impressed with this Father and Son owned dealership! Both gentlemen are knowledgeable and the customer service aspect of my experience was definitely "old school" as Patriot Motors in Dedham, MA is the small business with a long history of personalized service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Michael for the business and the complimentary review. It was a pleasure working with you. Don McKenna Jr Sales Manager