Kia of Cheyenne

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
521 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    August 6, 2020

    Very good customer service would recommend this to all my colleagues never been dissapointed.. go see marti in service he is awesome and has answers... for all questions

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 12, 2020

    I've had nothing but good experiences at the KIA in Cheyenne. Staff is always friendly and competent. They go the extra mile to help you keep your car... going and keep the customer happy. I bought my Optima here 11 years ago. Have been going to them for maintenance and upkeep the whole time. No complaints! They take care of you!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    July 4, 2020

    Service was provided in a timely fashion. Drinks and snacks were provided. Employees were very friendly and helpful. Everything they did was explained... in detail. No questions were left unanswered. They even vacuumed the inside and a complete car wash was provided. I was very impressed! Thank you

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    June 28, 2020

    Ed was amazingly patient with me and listened to what I wanted. Never once did he defer to my husband or act as if I was invisible. Our finances need... help, badly. It took the finance department a week to find us a loan we could all agree on. They did not give up on us. Although we were looking for a used vehicle Ed found us a 2020 for less than some of the old, used cars in town. We will definitely be back for our next vehicle purchase.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 1.0 out of 5
    June 4, 2020

    Made an appointment, told them exactly what it was for, could not get the job done within 26 hours. My company will never use them again. Not the first... time for bad service.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    May 28, 2020

    I agreed to a deal on a truck for my kid, I came from out-of-state we signed a contract and then two days later they called me and said I need to sign... a new deal with a higher interest rate. I said I'd sign at a higher interest rate if they honored the price and just discounted the car and they said they would. Either way I was going sign a new contract or give the car back. They didn't honor that deal again so I ended up giving the keys back. I've bough and financed 5 cars in my life, they're all shady dealerships but this one takes the cake.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    April 29, 2020

    I went in to look at a particular model but soon realized it wasn't the one for me. The salesman easily guided me to the next model. The salesman and... other staff that I encountered were all friendly and knowledgeable without being pushy. They were also patient as it took me quite a long time to decide exactly what I wanted. They went out of their way to find the exact exterior and interior color that I wanted and went to another dealer to pick it up the same day. All in all this was an easy and pleasant vehicle purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    February 21, 2020

    Very good staff all the way around Kia. Bought a car at a reasonable price and got my truck fix to . I would buy another car from Kia . People are so friendly... .

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    December 19, 2019

    Great service, no pressure, awesome team! They guys truly work together and are very knowledgeable! We will be back, highly recommended! Bonus for kids... would be the cookies and popcorn

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 31, 2019

    Ed was great to work with. He listened to my wife and what she wanted. Then made it easy to purchase her Nissan pathfinder. It was exactly what she was... looking for

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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