Skip to main content

Jacksonville Chrysler Dodge Jeep RAM Fiat

(467 reviews)
Visit Jacksonville Chrysler Dodge Jeep RAM Fiat
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–5:00pm
Sunday 10:30am–7:00pm Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 829-6633 (888) 829-6633
Used (877) 283-8634 (877) 283-8634
Service (877) 517-6313 (877) 517-6313

Inventory

See all 259 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2018.
Jacksonville Chrysler Jeep Dodge has been proudly serving Jacksonville and neighboring communities for over fifteen years. We realize that the greatest comfort we can provide is attentive employees who focus on the care of our customers. Our greatest satisfaction comes from delivering a consistently positive experience that creates friends and customers for life. We are proud of our partnerships with Wolfson Children's Hospital local food banks animal shelters numerous school programs and athletic teams. We hope to strengthen these relationships and continue to make new ones for many years to come.
Jacksonville Chrysler Jeep Dodge Ram - Florida's VOLUME & LOW PRICE Dealer

Service center

Phone number (877) 517-6313

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(467 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Jacksonville Chrysler Dodge Jeep RAM Fiat from DealerRater.

Want to share your experience with this dealership?

Write a review

They always get the job done plus some.

They always get the job done plus some. Quineta was very helpful and made sure I was informed about my vehicle through the process. This location is great they all got above and beyond the ask.

They always get the job done plus some.

They always get the job done plus some. Quineta was very helpful and made sure I was informed about my vehicle through the process. This location is great they all got above and beyond the ask.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review

We excellent staff and they taken good care of US.

We excellent staff and they taken good care of US. Very happy with the service

We excellent staff and they taken good care of US.

We excellent staff and they taken good care of US. Very happy with the service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Bikram, We are delighted to hear that our staff took excellent care of you! It's wonderful to know you were happy with the customer service you received. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

Show full review

We’ve purchase 4 vehicles from them in 10 years.

We’ve purchase 4 vehicles from them in 10 years. Sales guy was straight forward and kept his word on pricing

We’ve purchase 4 vehicles from them in 10 years.

We’ve purchase 4 vehicles from them in 10 years. Sales guy was straight forward and kept his word on pricing

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear valued customer, We are so happy to hear that you had a good experience with our Sales Team! We appreciate your loyalty throughout the years and will share your 4-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

Show full review

From the salespeople to the service men and women all

From the salespeople to the service men and women all exceptional. They are polite and through. Ryan was the last service associate I have had the pleasure of working with and he went over everything in detail and got me in and out for an oil change quickly.

From the salespeople to the service men and women all

From the salespeople to the service men and women all exceptional. They are polite and through. Ryan was the last service associate I have had the pleasure of working with and he went over everything in detail and got me in and out for an oil change quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear valued customer, We are thrilled to know you are satisfied with the prompt service our team provided. We will share your 5-star review and feedback with our staff and Management Team. Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Come see us again for any of your future vehicle needs. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

Show full review

I took my truck for a 60000 miles maintenance and I

I took my truck for a 60000 miles maintenance and I couldn't ask for more.Jonatan was my advisor and he took the time to keep me informed about the progress.

I took my truck for a 60000 miles maintenance and I

I took my truck for a 60000 miles maintenance and I couldn't ask for more.Jonatan was my advisor and he took the time to keep me informed about the progress.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dear valued customer, We are so happy to hear that you had a great experience with your Service Advisor, Jonatan with his clear communication! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your business! Please do not hesitate to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. We're here for you! Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

Show full review

I would normally have recommended this dealership to

I would normally have recommended this dealership to anyone. I’ve dealt with them for 8 yrs. Some times I didn’t get the service I wanted but overall I was satisfied. This week I went and looked at a ram truck, I called give the salesman the ID number. I arrived and met the salesman I spoke to. A 19 yr old college student, a family friend of the owner working thru the summer. He informed me then that my truck was at another dealership. Well, no disrespect but he honestly should have been detailing cars or other task not selling $80K trucks. After I left I got a call from Tony who suggested I come back and he would get me an awesome deal on a ram, (Rebel). I returned his call and accepted. Tony greeted me the next day and set me up with a (truck specialist) , Tony’s words not mine. So after our conversation the truck Specialist offered the truck for $60K, his offer not mine. I accepted. Now I’m a busy guy so I didn’t have time to close the deal but told him to have the truck at his dealership the next day I wanna see it and drive it. The Next Day! I arrive at the dealership and I’m told the truck is at the other dealership. Tony, greets me and said if we’re doing this he wants me to test drive the vehicle. Well Duh! I told Tony I expected the vehicle to be here. So my salesman tells me he has to get a vehicle to drive to the other dealership. I’m waiting! We walk out to the lot to leave and he starts trying to show me other vehicles. So I ask, do t we just need one to go to the other dealership. And Then, I’m told they backed out and can’t honor the offer. Tony greets me as I am leaving, and begins lecturing me on why the deal was unreasonable as my truck has 200K miles and explained how they have options to get my payments where I would want. If you’ve ever bought a car you know the sales pitch. Well, Tony my financial status is such I have no problem with an $1000 payment, but I don't throw money away. I bought my truck new in 2017. Your service department performed every maintenance I needed to get to 200K miles. I bought my. Second car in 2021, this would have been my third at this dealership. Maybe one sale doesn’t hurt so much but maybe my story will resonate with someone and they go to a different dealership too. Now I’m upset. This is the specialist Tony set me up with and waisted two days of my time. This is the awesome deal he stated I would get then reneged on. This is 8 yrs of customer relationship thrown away. I’m a firm believer is things happen for a reason though. Perhaps my deal isn’t on the 2025 Rebel, but rather on the 2026. Either way it won’t be at this dealership. 11101 Nursery Field Dr, Jacksonville, FL 32256

I would normally have recommended this dealership to

I would normally have recommended this dealership to anyone. I’ve dealt with them for 8 yrs. Some times I didn’t get the service I wanted but overall I was satisfied. This week I went and looked at a ram truck, I called give the salesman the ID number. I arrived and met the salesman I spoke to. A 19 yr old college student, a family friend of the owner working thru the summer. He informed me then that my truck was at another dealership. Well, no disrespect but he honestly should have been detailing cars or other task not selling $80K trucks. After I left I got a call from Tony who suggested I come back and he would get me an awesome deal on a ram, (Rebel). I returned his call and accepted. Tony greeted me the next day and set me up with a (truck specialist) , Tony’s words not mine. So after our conversation the truck Specialist offered the truck for $60K, his offer not mine. I accepted. Now I’m a busy guy so I didn’t have time to close the deal but told him to have the truck at his dealership the next day I wanna see it and drive it. The Next Day! I arrive at the dealership and I’m told the truck is at the other dealership. Tony, greets me and said if we’re doing this he wants me to test drive the vehicle. Well Duh! I told Tony I expected the vehicle to be here. So my salesman tells me he has to get a vehicle to drive to the other dealership. I’m waiting! We walk out to the lot to leave and he starts trying to show me other vehicles. So I ask, do t we just need one to go to the other dealership. And Then, I’m told they backed out and can’t honor the offer. Tony greets me as I am leaving, and begins lecturing me on why the deal was unreasonable as my truck has 200K miles and explained how they have options to get my payments where I would want. If you’ve ever bought a car you know the sales pitch. Well, Tony my financial status is such I have no problem with an $1000 payment, but I don't throw money away. I bought my truck new in 2017. Your service department performed every maintenance I needed to get to 200K miles. I bought my. Second car in 2021, this would have been my third at this dealership. Maybe one sale doesn’t hurt so much but maybe my story will resonate with someone and they go to a different dealership too. Now I’m upset. This is the specialist Tony set me up with and waisted two days of my time. This is the awesome deal he stated I would get then reneged on. This is 8 yrs of customer relationship thrown away. I’m a firm believer is things happen for a reason though. Perhaps my deal isn’t on the 2025 Rebel, but rather on the 2026. Either way it won’t be at this dealership. 11101 Nursery Field Dr, Jacksonville, FL 32256

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear David, Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent experience didn’t meet your expectations, especially after so many positive ones. We would appreciate the opportunity to see if we can rectify your experience and make things right. If you had a good experience with your previous salesperson. We see both salespeople you worked with are still with us. We would be more than happy to connect you with them. Feel free to reach out to our Customer Support Manager, Donna at dwindsor@jaxcjd.com or direct line 904-493-5592, so that she may work towards improving your needs. Warm Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Support Team

Show full review

Lorenc the sales person was very helpful and followed up

Lorenc the sales person was very helpful and followed up with me numerous times before I made my decision. He also checked with me after the purchase to see if everything was good and if I needed any help with all the new electronics.

Lorenc the sales person was very helpful and followed up

Lorenc the sales person was very helpful and followed up with me numerous times before I made my decision. He also checked with me after the purchase to see if everything was good and if I needed any help with all the new electronics.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear valued customer, We are so happy to hear that you had a good experience with your Sales Advisor, Lorenc! We aim to make you feel supported even after the sale is finalized. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

Show full review

Michele Fillyaw in service went above and beyond to make

Michele Fillyaw in service went above and beyond to make my service experience pleasant and fast

Michele Fillyaw in service went above and beyond to make

Michele Fillyaw in service went above and beyond to make my service experience pleasant and fast

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Dear Nabil, We're thrilled to hear that Michele went above and beyond to make your service visit both pleasant and efficient. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your patronage! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

Show full review

Friendly service tech provided timely feedback and was

Friendly service tech provided timely feedback and was helpful. Just in for my first oil change. It was not washed nor was that offer made.

Friendly service tech provided timely feedback and was

Friendly service tech provided timely feedback and was helpful. Just in for my first oil change. It was not washed nor was that offer made.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Dear Mike, We are delighted to learn about the friendly interactions and timely care our Service Team provided for your vehicle's first oil change! Feel free to share any additional comments with our Customer Support Manager. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

Show full review

Dennis was the best to work with.

Dennis was the best to work with. No pressure on his part! We will definitely be back for our next vehicles. If you are looking for a fair and educational experience from a brand standpoint, go see Dennis!

Dennis was the best to work with.

Dennis was the best to work with. No pressure on his part! We will definitely be back for our next vehicles. If you are looking for a fair and educational experience from a brand standpoint, go see Dennis!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear valued customer, We are so happy to hear that you had a good experience with Dennis! He and the Management Team will be delighted to hear about your 5-star review. Thank you for your business! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team

Show full review
See all 467 reviews