Reviews
They always get the job done plus some.
They always get the job done plus some. Quineta was very helpful and made sure I was informed about my vehicle through the process. This location is great they all got above and beyond the ask.
They always get the job done plus some.
They always get the job done plus some. Quineta was very helpful and made sure I was informed about my vehicle through the process. This location is great they all got above and beyond the ask.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We excellent staff and they taken good care of US.
We excellent staff and they taken good care of US. Very happy with the service
We excellent staff and they taken good care of US.
We excellent staff and they taken good care of US. Very happy with the service
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear Bikram, We are delighted to hear that our staff took excellent care of you! It's wonderful to know you were happy with the customer service you received. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team
We’ve purchase 4 vehicles from them in 10 years.
We’ve purchase 4 vehicles from them in 10 years. Sales guy was straight forward and kept his word on pricing
We’ve purchase 4 vehicles from them in 10 years.
We’ve purchase 4 vehicles from them in 10 years. Sales guy was straight forward and kept his word on pricing
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Dear valued customer, We are so happy to hear that you had a good experience with our Sales Team! We appreciate your loyalty throughout the years and will share your 4-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team
From the salespeople to the service men and women all
From the salespeople to the service men and women all exceptional. They are polite and through. Ryan was the last service associate I have had the pleasure of working with and he went over everything in detail and got me in and out for an oil change quickly.
From the salespeople to the service men and women all
From the salespeople to the service men and women all exceptional. They are polite and through. Ryan was the last service associate I have had the pleasure of working with and he went over everything in detail and got me in and out for an oil change quickly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer, We are thrilled to know you are satisfied with the prompt service our team provided. We will share your 5-star review and feedback with our staff and Management Team. Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Come see us again for any of your future vehicle needs. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team
I took my truck for a 60000 miles maintenance and I
I took my truck for a 60000 miles maintenance and I couldn't ask for more.Jonatan was my advisor and he took the time to keep me informed about the progress.
I took my truck for a 60000 miles maintenance and I
I took my truck for a 60000 miles maintenance and I couldn't ask for more.Jonatan was my advisor and he took the time to keep me informed about the progress.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear valued customer, We are so happy to hear that you had a great experience with your Service Advisor, Jonatan with his clear communication! We will share your 5-star review and feedback with our staff and Management Team. Thank you for your business! Please do not hesitate to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. We're here for you! Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team
I would normally have recommended this dealership to
I would normally have recommended this dealership to anyone. I’ve dealt with them for 8 yrs. Some times I didn’t get the service I wanted but overall I was satisfied. This week I went and looked at a ram truck, I called give the salesman the ID number. I arrived and met the salesman I spoke to. A 19 yr old college student, a family friend of the owner working thru the summer. He informed me then that my truck was at another dealership. Well, no disrespect but he honestly should have been detailing cars or other task not selling $80K trucks. After I left I got a call from Tony who suggested I come back and he would get me an awesome deal on a ram, (Rebel). I returned his call and accepted. Tony greeted me the next day and set me up with a (truck specialist) , Tony’s words not mine. So after our conversation the truck Specialist offered the truck for $60K, his offer not mine. I accepted. Now I’m a busy guy so I didn’t have time to close the deal but told him to have the truck at his dealership the next day I wanna see it and drive it. The Next Day! I arrive at the dealership and I’m told the truck is at the other dealership. Tony, greets me and said if we’re doing this he wants me to test drive the vehicle. Well Duh! I told Tony I expected the vehicle to be here. So my salesman tells me he has to get a vehicle to drive to the other dealership. I’m waiting! We walk out to the lot to leave and he starts trying to show me other vehicles. So I ask, do t we just need one to go to the other dealership. And Then, I’m told they backed out and can’t honor the offer. Tony greets me as I am leaving, and begins lecturing me on why the deal was unreasonable as my truck has 200K miles and explained how they have options to get my payments where I would want. If you’ve ever bought a car you know the sales pitch. Well, Tony my financial status is such I have no problem with an $1000 payment, but I don't throw money away. I bought my truck new in 2017. Your service department performed every maintenance I needed to get to 200K miles. I bought my. Second car in 2021, this would have been my third at this dealership. Maybe one sale doesn’t hurt so much but maybe my story will resonate with someone and they go to a different dealership too. Now I’m upset. This is the specialist Tony set me up with and waisted two days of my time. This is the awesome deal he stated I would get then reneged on. This is 8 yrs of customer relationship thrown away. I’m a firm believer is things happen for a reason though. Perhaps my deal isn’t on the 2025 Rebel, but rather on the 2026. Either way it won’t be at this dealership. 11101 Nursery Field Dr, Jacksonville, FL 32256
I would normally have recommended this dealership to
I would normally have recommended this dealership to anyone. I’ve dealt with them for 8 yrs. Some times I didn’t get the service I wanted but overall I was satisfied. This week I went and looked at a ram truck, I called give the salesman the ID number. I arrived and met the salesman I spoke to. A 19 yr old college student, a family friend of the owner working thru the summer. He informed me then that my truck was at another dealership. Well, no disrespect but he honestly should have been detailing cars or other task not selling $80K trucks. After I left I got a call from Tony who suggested I come back and he would get me an awesome deal on a ram, (Rebel). I returned his call and accepted. Tony greeted me the next day and set me up with a (truck specialist) , Tony’s words not mine. So after our conversation the truck Specialist offered the truck for $60K, his offer not mine. I accepted. Now I’m a busy guy so I didn’t have time to close the deal but told him to have the truck at his dealership the next day I wanna see it and drive it. The Next Day! I arrive at the dealership and I’m told the truck is at the other dealership. Tony, greets me and said if we’re doing this he wants me to test drive the vehicle. Well Duh! I told Tony I expected the vehicle to be here. So my salesman tells me he has to get a vehicle to drive to the other dealership. I’m waiting! We walk out to the lot to leave and he starts trying to show me other vehicles. So I ask, do t we just need one to go to the other dealership. And Then, I’m told they backed out and can’t honor the offer. Tony greets me as I am leaving, and begins lecturing me on why the deal was unreasonable as my truck has 200K miles and explained how they have options to get my payments where I would want. If you’ve ever bought a car you know the sales pitch. Well, Tony my financial status is such I have no problem with an $1000 payment, but I don't throw money away. I bought my truck new in 2017. Your service department performed every maintenance I needed to get to 200K miles. I bought my. Second car in 2021, this would have been my third at this dealership. Maybe one sale doesn’t hurt so much but maybe my story will resonate with someone and they go to a different dealership too. Now I’m upset. This is the specialist Tony set me up with and waisted two days of my time. This is the awesome deal he stated I would get then reneged on. This is 8 yrs of customer relationship thrown away. I’m a firm believer is things happen for a reason though. Perhaps my deal isn’t on the 2025 Rebel, but rather on the 2026. Either way it won’t be at this dealership. 11101 Nursery Field Dr, Jacksonville, FL 32256
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a new car
Dear David, Thank you for taking the time to share your feedback with us. We are sorry to hear that your recent experience didn’t meet your expectations, especially after so many positive ones. We would appreciate the opportunity to see if we can rectify your experience and make things right. If you had a good experience with your previous salesperson. We see both salespeople you worked with are still with us. We would be more than happy to connect you with them. Feel free to reach out to our Customer Support Manager, Donna at dwindsor@jaxcjd.com or direct line 904-493-5592, so that she may work towards improving your needs. Warm Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Support Team
Lorenc the sales person was very helpful and followed up
Lorenc the sales person was very helpful and followed up with me numerous times before I made my decision. He also checked with me after the purchase to see if everything was good and if I needed any help with all the new electronics.
Lorenc the sales person was very helpful and followed up
Lorenc the sales person was very helpful and followed up with me numerous times before I made my decision. He also checked with me after the purchase to see if everything was good and if I needed any help with all the new electronics.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear valued customer, We are so happy to hear that you had a good experience with your Sales Advisor, Lorenc! We aim to make you feel supported even after the sale is finalized. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your support! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team
Michele Fillyaw in service went above and beyond to make
Michele Fillyaw in service went above and beyond to make my service experience pleasant and fast
Michele Fillyaw in service went above and beyond to make
Michele Fillyaw in service went above and beyond to make my service experience pleasant and fast
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Nabil, We're thrilled to hear that Michele went above and beyond to make your service visit both pleasant and efficient. We will share your 5-star review and feedback with our staff and Management Team. Thank you for your patronage! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team
Friendly service tech provided timely feedback and was
Friendly service tech provided timely feedback and was helpful. Just in for my first oil change. It was not washed nor was that offer made.
Friendly service tech provided timely feedback and was
Friendly service tech provided timely feedback and was helpful. Just in for my first oil change. It was not washed nor was that offer made.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dear Mike, We are delighted to learn about the friendly interactions and timely care our Service Team provided for your vehicle's first oil change! Feel free to share any additional comments with our Customer Support Manager. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team
Dennis was the best to work with.
Dennis was the best to work with. No pressure on his part! We will definitely be back for our next vehicles. If you are looking for a fair and educational experience from a brand standpoint, go see Dennis!
Dennis was the best to work with.
Dennis was the best to work with. No pressure on his part! We will definitely be back for our next vehicles. If you are looking for a fair and educational experience from a brand standpoint, go see Dennis!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Dear valued customer, We are so happy to hear that you had a good experience with Dennis! He and the Management Team will be delighted to hear about your 5-star review. Thank you for your business! Feel free to share any additional comments to our Customer Support Mgr. Donna Windsor at dwindsor@jaxcjd.com. Best Regards, Jacksonville Chrysler Jeep Dodge Ram Baymeadows Leadership Team