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Last Saturday while out of town our battery died. I called Astro and Jack assisted me in entering the Continental, jumped the battery locally, sent me... to Astro in Biloxi where David Bertone was waiting. They found a bad cell and replaced the battery in one hour. From Jack in Pensacola to David in Biloxi they really took care of us. Outstanding service!
Have owned mostly Cadillacs for last 30 years and enjoyed my relationship with our local dealership in FWB, but the dealership recently changed and I decided... to look elsewhere. I contacted a salesman who I had bought numerous cars from in the past and now worked at Astro Lincoln in Pensacola. He invited me to see what he had in stock and what he could do for me. Since I had bought my last four cars from him, I decided to make the trip to Pensacola. Best decision I could have made. He had the exact type of car I was looking for in a luxury sport (MKZ, ATX, etc) and I got a great deal (way below retail) on a 2014 MKZ with only 39,00 miles, plus he had several others to choose from. Mine had all the bells and whistles. Also, got book value trade for my 2008 DTS (even with engine light on). I asked for the 5 year, 75,000 bumper-to-bumper warranty. If you don't buy new, I highly recommend it. Too many electronics in all cars today to not be fully covered. Purchasing process was normal, lots of paper work and questions (more if you finance, which I did). Got a good interest rate for my credit rating. All-in-all, a trip well worth my time and money. Love the car and have full confidence that I will be properly taken care of if I should have any problems. Looking forward to seeing Jack's car advertisements in the paper again. Always fun to read about what else he has out there that I might want to buy.
Purchased a new Continental late 2017 from Gordon and was impressed with his commitment to making this experience enjoyable. Since then the service team... of Teresa and another young lady plus James manager of the body shop has been outstanding!
Very satisfied with this dealership. Very good customer service and great prices. Percy was a very helpful salesman. I would definitely recommend Astro... Lincoln in Pensacola.
After careful internet research, we went to Astro Lincoln to look at a white Lincoln MKC and drove home in our beautiful ruby red Lincoln MKX. Thanks,... Percy - great job!!!
We called ahead of our arrival and Percy had a selection of cars set aside meeting our needs and requests, and made the entire process smooth and simple.... After we'd decided on a beautiful new MKX, Percy explained all of its features, both mechanical and technical, flawlessly. Thanks ASTRO and Percy for continuing to make our 35 year Lincoln buying experience so pleasant!
After shopping the internet, my husband decided to go to Astro Lincoln to look at the Navigators that they had. We were met by Susan who introduced us... to Shannon. She was very friendly and showed us every thing that fell in the range that we were interested in. She was veryul in getting us the deal we were comfortable with.
The sales person was extremely knowledgeable of the vehicles and informative, he is truly a professional and courteous. Truly a pleasant shopping experience.
Always good to deal with Astro Lincoln Pensacola, good selection and easy to deal with
Had a productive trip from Destin to Pensacola today. We contacted Susan in the morning arrived at the dealership at noon and were on our way home by... 5 pm with a new Lincoln MKX. She introduced us to Donnie who skillfully handled our purchase.