Reviews
I called Yuma Honda to see if they could get a replacement key fob for my Ridgeline. The representative who spoke with me was professional and explained in detail the process. He made me aware of the cost and the possibility that they may have to order the fob if it was not in stock. When I arrived at the dealership and entered the service department Alfredo greeted me and quickly understood my need and confirmed that there was a replacement fob available. He quoted me the same price as what I was quoted on the phone and I agreed to the service. Alfredo told me it would be about 45 minutes to get the fob emergency key cut and the fob programmed and led me to a comfortable waiting area. He was true to his word, 45 minutes later he came and got me, took me to the cashier to settle the bill and took me back to my vehicle which in addition to having a fully working replacement key fob replacement had also been washed and had a complimentary inspection confirming that it was mechanical in good order. I am very happy with the service provided and I will return to Yuma Honda for the service and maintenance of the vehicle in the future.
I called Yuma Honda to see if they could get a replacement key fob for my Ridgeline. The representative who spoke with me was professional and explained in detail the process. He made me aware of the cost and the possibility that they may have to order the fob if it was not in stock. When I arrived at the dealership and entered the service department Alfredo greeted me and quickly understood my need and confirmed that there was a replacement fob available. He quoted me the same price as what I was quoted on the phone and I agreed to the service. Alfredo told me it would be about 45 minutes to get the fob emergency key cut and the fob programmed and led me to a comfortable waiting area. He was true to his word, 45 minutes later he came and got me, took me to the cashier to settle the bill and took me back to my vehicle which in addition to having a fully working replacement key fob replacement had also been washed and had a complimentary inspection confirming that it was mechanical in good order. I am very happy with the service provided and I will return to Yuma Honda for the service and maintenance of the vehicle in the future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The lady at the service desk was very helpful. I really appreciated her help. Very nice
The lady at the service desk was very helpful. I really appreciated her help. Very nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great communication from the service department they were able to get me in and out quickly
Great communication from the service department they were able to get me in and out quickly
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Performed services requested. Also, an inspection was performed. Provided two issues that need attention in near future.
Performed services requested. Also, an inspection was performed. Provided two issues that need attention in near future.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service was good and performed in a timely manner. Online line scheduling made it easy to pick date and time.
Service was good and performed in a timely manner. Online line scheduling made it easy to pick date and time.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service! Very professional and very knowledgeable. Vehicle was serviced in a timely manner.
Excellent customer service! Very professional and very knowledgeable. Vehicle was serviced in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent customer service, professional staff and courtesy , advisors explain procedures and options to follow thru.
Excellent customer service, professional staff and courtesy , advisors explain procedures and options to follow thru.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and great staff take care of all my needs for my car. Thanks
Great service and great staff take care of all my needs for my car. Thanks
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always a pleasure to bring my vehicle there. Very friendly and very knowledgeable. Thank you.
Always a pleasure to bring my vehicle there. Very friendly and very knowledgeable. Thank you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Quick and easy service. Clearly explained what was done to my car after the service.
Quick and easy service. Clearly explained what was done to my car after the service.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair