Reviews
Write a reviewGenuine folks from top to bottom at Community Honda.
Genuine folks from top to bottom at Community Honda. Very considerate of my time and out of state requirements. Great experience.
Genuine folks from top to bottom at Community Honda.
Genuine folks from top to bottom at Community Honda. Very considerate of my time and out of state requirements. Great experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Look elsewhere for a good deal
I don't recommend purchasing a used vehicle here, trading in, or selling. Sam Porter's offer for my vehicle was the lowest of any dealership in the area, and I had bought the vehicle from them. I ended up selling the car to Dan Deery Toyota for $2,500 more. I did not have a good experience with the sales staff at this Honda dealership.
Look elsewhere for a good deal
I don't recommend purchasing a used vehicle here, trading in, or selling. Sam Porter's offer for my vehicle was the lowest of any dealership in the area, and I had bought the vehicle from them. I ended up selling the car to Dan Deery Toyota for $2,500 more. I did not have a good experience with the sales staff at this Honda dealership.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Nathan- Thank you for your review. That's great to hear that you were able to get more money for your car you were selling. Right now used vehicle values are as high as ever. I believe we were being fair with our valuation but totally understand selling it to the highest bidder as it just puts more money in your pocket. Thank you again for your review Nathan. Sam Porter Community Honda
Person looking for vehicle
We purchased a vehicle from Community years ago and they were awesome to deal with. Staff was very friendly, the buying process was made as simple as possible.
Person looking for vehicle
We purchased a vehicle from Community years ago and they were awesome to deal with. Staff was very friendly, the buying process was made as simple as possible.
- Customer service 3.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Thank you for your review of our dealership. We appreciate your continued business!! Sam Porter General Sales Manager Community Honda
Great Customer Service and a Good Deal!
I was recently in the market for a SUV and shopped many dealerships in the area. I ended up purchasing a new CR-V from Community Honda because they offered the best deal of any Honda dealer within 100 miles of Waterloo. It was a pleasure working with the staff. The salesman and the general manager were both very helpful and knowledgeable about their products. Both of them were quite helpful and respectful of me as a customer. They displayed the utmost professionalism throughout the process. The facilities at Community Honda are modern, up-to-date, and well maintained. While they have a good selection of vehicles on the lot, it is not over-crowded and you have room to park and look at vehicles without having to climb over other ones. Overall, I'm pleased to be a customer of this dealership and will definitely consider them for any future vehicle needs.
Great Customer Service and a Good Deal!
I was recently in the market for a SUV and shopped many dealerships in the area. I ended up purchasing a new CR-V from Community Honda because they offered the best deal of any Honda dealer within 100 miles of Waterloo. It was a pleasure working with the staff. The salesman and the general manager were both very helpful and knowledgeable about their products. Both of them were quite helpful and respectful of me as a customer. They displayed the utmost professionalism throughout the process. The facilities at Community Honda are modern, up-to-date, and well maintained. While they have a good selection of vehicles on the lot, it is not over-crowded and you have room to park and look at vehicles without having to climb over other ones. Overall, I'm pleased to be a customer of this dealership and will definitely consider them for any future vehicle needs.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fun buying experience
I really want to thank everyone at the dealership for how well they treated me when I bought my new Accord.
Fun buying experience
I really want to thank everyone at the dealership for how well they treated me when I bought my new Accord.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
We just purchased a new Odyssey EXL from Community Honda and it was one of the best car buying experiences we have had. Our salesman, Kelly Springer gave us a great price on the van, was very easy to work with, and quick to follow up on questions, return messages etc. They also gave us a very good price for our trade-in.The Sales and Finance managers were also very nice and the entire purchase process probably only took 20 minutes. Thanks to Kelly and the rest of the staff at Community Honda for the terrific buying experience!
Great experience
We just purchased a new Odyssey EXL from Community Honda and it was one of the best car buying experiences we have had. Our salesman, Kelly Springer gave us a great price on the van, was very easy to work with, and quick to follow up on questions, return messages etc. They also gave us a very good price for our trade-in.The Sales and Finance managers were also very nice and the entire purchase process probably only took 20 minutes. Thanks to Kelly and the rest of the staff at Community Honda for the terrific buying experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for your positive review of our store. Please contact us with any needs you have in the future.
Great Service Department
The service department at Community Honda goes above and beyond no matter what type of service you bring you car in for. Sam and Rick make sure you are informed and taken care of so you feel like you are part of the Honda family. There's never any pressure for added or unwanted service like you find at other service departments and getting in and out in a timely fashion, is top on their priority list. If it weren't for the service team, atmosphere and the overall professional conduct found at Community Honda, the Honda brand just wouldn't be enough to continue to purchase new Honda's over the years.
Great Service Department
The service department at Community Honda goes above and beyond no matter what type of service you bring you car in for. Sam and Rick make sure you are informed and taken care of so you feel like you are part of the Honda family. There's never any pressure for added or unwanted service like you find at other service departments and getting in and out in a timely fashion, is top on their priority list. If it weren't for the service team, atmosphere and the overall professional conduct found at Community Honda, the Honda brand just wouldn't be enough to continue to purchase new Honda's over the years.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jon- Thank you for your review of our facility. Our employees do everything possible to make sure your experience with our facility is the best it can possibly be. We look forward to assisting you with your Honda needs for years to come. Sam Porter Community Honda
Good experience
We were treated respectfully and professionally. All our questions were answered and the vehicle prices were good and in line with the market. It was a 2 hour drive for us from Des Moines but justified by the price and selection.
Good experience
We were treated respectfully and professionally. All our questions were answered and the vehicle prices were good and in line with the market. It was a 2 hour drive for us from Des Moines but justified by the price and selection.
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jim- Thank you for your positive review of our dealership. We appreciate you making the drive up from Des Moines. We hope you were able to found the Honda you were looking for. Please call on us again if we can be of assistance. Sam Porter General Sales Manager
Honda loyal
I was very pleased with my recent buying experience. Kelly Springer made the transaction as painless as possible. He was patient and didn't try rush me into making a decision. We communicated a lot through email and he was very timely in his responses. Will do business with again!
Honda loyal
I was very pleased with my recent buying experience. Kelly Springer made the transaction as painless as possible. He was patient and didn't try rush me into making a decision. We communicated a lot through email and he was very timely in his responses. Will do business with again!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great response at inquiries
Sam and Brandon make a great team. They were very responsive at my phone and internet inquiries, were very flexible trying to work around my schedule and, although I ended up not visiting them due to my travels, I recommend everyone and anyone to go and visit Community Honda.
Great response at inquiries
Sam and Brandon make a great team. They were very responsive at my phone and internet inquiries, were very flexible trying to work around my schedule and, although I ended up not visiting them due to my travels, I recommend everyone and anyone to go and visit Community Honda.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase