Royal Honda

My recent car service at Royal Honda was completed relatively quickly with an oil change, a software update due to a Honda recall, and a few other recommended services. My advisor, Lukas Saballos, was kind, professional, knowledgeable, and very helpful. I appreciate his excellent customer service.

Mr. Roy was an awesome service writer. My express oil change was fast. Roy was kind , informative, went above and beyond. Make sure I was satisfied after my oil change. Thanks Roy

Roy did a great job. I came in for an express oil change and was out quickly. I am very impressed with the service I received. Even got to see my favorite sales advisor, Michael Yun. 5-star experience at Royal Honda today.

Brought car in for Maintenance (Oil Change, Filtertire Rotation & 10-point inspection). Service advisor, Nina Eveque, was very courteous and professional in listening to my requests. Thoughout the time of service was given additional recommendations that were needed to my automobile..

I received excellent service from Anthony. He was very attentive and helped me navigate the numerous items that needed to be taken care of with my SUV. He broke it down into comfortable payment options, which made it possible to schedule the items I needed without breaking the bank. Anthony was the best.

I have been a customer since 2017 and have Never had an issue.. Very dependable and empathic to my needs

Excellent customer service. Brought car in for maintenance. Service advisor was very professional, great attitude and kind. Greeted by everyone. My car was inspected thoroughly and was provided details of what maintenance was needed. Wait time was not long and scheduling an appointment was easy and convenient. Service advisor, Nina Eveque, was very professional, great attitude and kind. Thank you to the technician, service advisor and everyone for the excellent service.

Easy to schedule service kept me informed and fixed the problem the first time while I waited

We drove several hours to purchase a used Pilot from Royal, and a week later it needed a $600 repair. The dealership we took it to said it wasn't a problem that would have showed up on inspection, but without blinking Royal offered to pay for the repair, considering it a pre-existing problem even though we signed all the usual papers to buy a used car as is. That's great customer care. We took the risk to buy from an out-of-state dealership because Royal's been around a long time and has a reputation for customer service, and we got to experience it firsthand. Thank you, Royal! We love our Pilot!!

Royal Honda on veterans blvd in Metairie La is the worst dealership I have ever had to do business with the owner Mike is the worst. The service department are a bunch of crooks that doesn’t know the meaning of customer service.i took my wife car there for a service only to return a couple of days with the same issue and a $2,000 bill they are the worse and I wouldn’t recommend anyone to go there for a service. Mike,Eric,Chad and staff had me leaving there feeling like they robbed me I will never return to that place again