Ken Vance Honda

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3.6
(24 reviews)
Visit Ken Vance Honda
Sales hours: 9:00am to 6:00pm
Service hours: 9:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–7:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–7:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–6:00am 7:30am–5:00pm
Saturday 9:00am–6:00pm 9:00am–3:00pm
Sunday Closed Closed
New (715) 502-4968 (715) 502-4968
Used (715) 502-2863 (715) 502-2863
Service (715) 502-4760 (715) 502-4760

Inventory

See all 164 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
At Ken Vance Honda, we understand that the car-buying process can be a headache. We're here to make the process easier by answering questions, assisting with financing, performing repairs and routine maintenance, and just about anything else you can think of. For the best car-buying experience in the Eau Claire area, visit our dealership today, and see what exceptional service looks like.
We Offer Everything You Need To Keep Your Honda Up And Running!

Service center

Phone number (715) 502-4760

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:00pm
Saturday
9:00am–3:00pm
Sunday
Closed

Reviews

3.6
(24 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I wanted to express our sincere thanks for making our car

I wanted to express our sincere thanks for making our car purchase such a smooth experience. Max was attentive listening to our needs ensured the entire process was effortless. Special kudos to Mike and Ryan for swiftly handling the finance process. We're absolutely thrilled with our new car! Best regards, Cherise

5.0

I wanted to express our sincere thanks for making our car

I wanted to express our sincere thanks for making our car purchase such a smooth experience. Max was attentive listening to our needs ensured the entire process was effortless. Special kudos to Mike and Ryan for swiftly handling the finance process. We're absolutely thrilled with our new car! Best regards, Cherise

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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5.0

Excellent reliable service from the time I made the

Excellent reliable service from the time I made the service appointment and checked in with Jessica, who is very friendly and helpful, until I left completely satisfied with the provided service.

5.0

Excellent reliable service from the time I made the

Excellent reliable service from the time I made the service appointment and checked in with Jessica, who is very friendly and helpful, until I left completely satisfied with the provided service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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3.0

Bought a car from them and it didn’t go overly terrible.

Bought a car from them and it didn’t go overly terrible. The price was decent without jumping through hoops and haggling. I was buying entirely remote (not in person). That process took way longer than it ever needed to, but I wasn’t in a rush so I didn’t really push the issue. It shouldn’t take an entire day to respond a 4 days to complete the purchase though. When delivering the car I guess they usually use a flat bed to not put miles on it, but thus, they couldn’t get one. Not a huge deal I guess, better than me driving all the way there in one car and driving both back putting on miles. What really irked me was I had told the salesman I wanted to use plates off my old car. He said sounds good and asked me for the plate number. Then proceeds to forget about that and they show up in my driveway with brand new plates. The contract didn’t charge me for new plates (because I didn’t wanted them) so whatever. However, the next day I then get a voicemail and text demanding me approve that they can run my card for THEIR $85 mistake. Wow, screw you Ken Vance Honda. What a weird hill to die on, I should have just denied approval. Hope the $85 was worth it when the all important survey shows up in my email…because I’m certainly not giving a glowing rating or review.

3.0

Bought a car from them and it didn’t go overly terrible.

Bought a car from them and it didn’t go overly terrible. The price was decent without jumping through hoops and haggling. I was buying entirely remote (not in person). That process took way longer than it ever needed to, but I wasn’t in a rush so I didn’t really push the issue. It shouldn’t take an entire day to respond a 4 days to complete the purchase though. When delivering the car I guess they usually use a flat bed to not put miles on it, but thus, they couldn’t get one. Not a huge deal I guess, better than me driving all the way there in one car and driving both back putting on miles. What really irked me was I had told the salesman I wanted to use plates off my old car. He said sounds good and asked me for the plate number. Then proceeds to forget about that and they show up in my driveway with brand new plates. The contract didn’t charge me for new plates (because I didn’t wanted them) so whatever. However, the next day I then get a voicemail and text demanding me approve that they can run my card for THEIR $85 mistake. Wow, screw you Ken Vance Honda. What a weird hill to die on, I should have just denied approval. Hope the $85 was worth it when the all important survey shows up in my email…because I’m certainly not giving a glowing rating or review.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a new car
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2.0

Went to buy a used vehicle.

Went to buy a used vehicle. First when we asked about negotiating price we was told the price they don't do that. Second when I asked about doing something to make me feel better about the deal even something simple as a couple of free oil.changrs no response. When it came to financing they only checked with their normal company they use all the time. Luckily the percent was ok but they added a $3000 warranty. The only reason I made the deal is because the vehicle was decent and was what we were looking for. In short I was happy with the vehicle not so much the dealership

2.0

Went to buy a used vehicle.

Went to buy a used vehicle. First when we asked about negotiating price we was told the price they don't do that. Second when I asked about doing something to make me feel better about the deal even something simple as a couple of free oil.changrs no response. When it came to financing they only checked with their normal company they use all the time. Luckily the percent was ok but they added a $3000 warranty. The only reason I made the deal is because the vehicle was decent and was what we were looking for. In short I was happy with the vehicle not so much the dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
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5.0

Everyone kind and helpful in considering new versus used

Everyone kind and helpful in considering new versus used cars, Tyler great at helping consider options and looking for the best deal possible.

5.0

Everyone kind and helpful in considering new versus used

Everyone kind and helpful in considering new versus used cars, Tyler great at helping consider options and looking for the best deal possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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4.0

We appreciate the time Jared put in to help us purchase

We appreciate the time Jared put in to help us purchase our van. He was very thorough explaining the paperwork details. Everyone there seemed very professional. They were quick to remedy any concerns we had.

4.0

We appreciate the time Jared put in to help us purchase

We appreciate the time Jared put in to help us purchase our van. He was very thorough explaining the paperwork details. Everyone there seemed very professional. They were quick to remedy any concerns we had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
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1.0

Waiting a month and a half for my car to be fixed.

I have been waiting a month and a half for my car to be repaired When asked when they'd be finished fixing my car they responded, when our other customers are done first. Lol I'd hate to see how long they've been waiting. And if they haven't waited that long, why am I put as a last priority.

1.0

Waiting a month and a half for my car to be fixed.

I have been waiting a month and a half for my car to be repaired When asked when they'd be finished fixing my car they responded, when our other customers are done first. Lol I'd hate to see how long they've been waiting. And if they haven't waited that long, why am I put as a last priority.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 5.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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5.0

Jared helped me find the car i was looking for and was

Jared helped me find the car i was looking for and was very helpful through the whole process! definitely a great salesman and i would recommend anyone looking for a car to go see him!

5.0

Jared helped me find the car i was looking for and was

Jared helped me find the car i was looking for and was very helpful through the whole process! definitely a great salesman and i would recommend anyone looking for a car to go see him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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4.0

On 3/22/2023, Ken Vance Motors service professional

On 3/22/2023, Ken Vance Motors service professional completed a tire rotation and oil change on our 2019 Honda CRV. The staff are friendly and very competent. Our vehicles have been serviced by Kence Vance Motors for over 3 decades. The staff at this dealership have provided high quality vehicle sales and service.

4.0

On 3/22/2023, Ken Vance Motors service professional

On 3/22/2023, Ken Vance Motors service professional completed a tire rotation and oil change on our 2019 Honda CRV. The staff are friendly and very competent. Our vehicles have been serviced by Kence Vance Motors for over 3 decades. The staff at this dealership have provided high quality vehicle sales and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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4.0

I had a delightful experience.

I had a delightful experience. From the door being opened for me to an hour long q&a session. I visited to continue my car research, one can only learn so much online. My questions were answered honestly. More important, I did not suffer from qualifying questions or pressure tactics. My representative and I set a 'next-step' agenda (I want to text drive 3 vehicles). Yes, I said 'my representative.' I feel I have a person who will help me through the sales process. While time will tell, this review is to recognize professionalism.

4.0

I had a delightful experience.

I had a delightful experience. From the door being opened for me to an hour long q&a session. I visited to continue my car research, one can only learn so much online. My questions were answered honestly. More important, I did not suffer from qualifying questions or pressure tactics. My representative and I set a 'next-step' agenda (I want to text drive 3 vehicles). Yes, I said 'my representative.' I feel I have a person who will help me through the sales process. While time will tell, this review is to recognize professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 24 reviews