Ken Vance Honda

Took my Honda Accord in for a problem with check engine & traction control lights going on. Car sounding like misfiring until driven 5+ miles. After spending nearly $4000 on repairs, the problem returned after only 10 days. Not a happy customer:( Service staff pleasant, polite, but that doesn't fix my problem:(

They were great and forward with there process. Car sold before I could get up to see it.

Dealer took care of my issue so I'm updating my review as satisfactory but I still would caution buyers.

Purchases a brand new honda sport and was told oil changes would be free the first year. They only honored the first oil change. Called called Kevin the sales guy and he said he would take care of it and would get in touch with me within the hour. 14 calls later and two messages and two weeks have gone by and still no word. Shady business practice. Would never recommend this dealership to anyone.

Sales person was terrible but the sales manager took care of me, happy with my purchase

Our salesman Ryan Borchardt was great! He was very attentive and made sure that my son and I found cars that were the right fit for us. All team members work together for the customer. We were initially addressed by one salesman and then passed to Ryan because we had dealt with him before. That 1st salesman circled back to us later to see what we had decided and made sure we had a good experience. They really care that you find what fits your need. We traded in a car and were given a fair price. They have straightforward pricing which is great! I wouldn't hesitate to buy from Ken Vance Honda again!

Everyone always goes put of their way to make the experience great! Love having my car washed after the oil change.

Fearing a new tire was in order since my tire pressure indicator (tpms) consistently stayed on the dash board, I went to Ken Vance Honda and asked Service Advisor Leanna Putzke if she could help me. She immediately went into the garage, checked all four of my tires and found that each one had lost 5 lbs. She refilled each tire and recalibrated the tpms, all within 15 minute. She located the issue, solved the problem and had me on my way within minutes. I'm happy to know that Ken Vance has women as well as men on his team of knowledgeable, proficient Service Advisors. I will definitely ask for Advisor Leanna next time my Honda needs servicing.

We had 10:00 appt, didn't get help until we'll after 11:30. Our salesman was busy with someone else! So we come in a week later and wanted help with minor issues. He's helping us, gets a call saying his appointment is here and he leaves, couldn't wait a few minutes to finish up. Very frustrated

Ken Vance Honda is a wonderful dealership to work with. Ian Campbell, salesman, has been great to work with, as has Jess Bibeau, service representative.