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Best ever buying experience
After driving my 2010 Honda CR-V for 206,000 miles, I decided it was time to buy a new one. I drove 60 miles, past 2 other Honda dealerships, where I had previously had unpleasant dealings, to Lynnwood Honda, where I was lucky to work with Mark Baker, having the best experience I ever have, when buying a car. He was patient and spent a lot of time explaining all of my options, without any pressure, whatsoever. When I asked about a less-expensive model, I was pleasantly surprised that he didn’t try to dissuade me in the least – he explained the differences in a matter-of-fact way, and let me make my own decision. After I made my choice, he spent a lot of time with me, showing me how everything works on the car and where to get my future questions answered. I never felt like he was in a hurry to move on to another customer. For a single woman, going alone, the thought of buying a car has been overwhelming. Unfortunately, it is true that there are still salesman that take advantage of less-than-savvy car buyers, but my experience with Mark, has changed my attitude and it is likely that I won’t wait nearly as long to buy my next car. Without hesitation, I can recommend Mark Baker and Lynnwood Honda to anyone who is in the market for a great car buying experience.
Stopped in to buy a new car, and Jules was so great in helping me buy my car and information with the diffrences between the diffrent trim levels. Awesome lady to have assist me through the whole process. If your looking for a new car ask for Jules she is great !
Fantastic experience at Lynwood Honda
We actually really enjoyed our new car purchase experience at Lynwood Honda, mainly due to the very amicable salesperson, Jules Cicilia. She was very cooperative and helpful in every way, did not over-sell so as to repel, responded to our needs without being pushy - and was just very fun to deal with - a great personality.
Had an excellent car buying experience at Lynnwood Honda. Salesman, John Chung, was quick to respond to my inquiries and answered all my questions openly and honestly. I did not feel pressured to buy, which was a concern from past experiences at other places, making car buying very stressful. The customer service was extraordinary and I am very happy with the previously owned car that I purchased. I will recommend Lynnwood Honda to friends.
Thanks Lynnwood Honda!
We had a great experience working with Jules and Gabe at Lynnwood Honda! We purchased a 2020 CR-V Hybrid Touring and they were very informative about the car, pricing and financing options. They kindly held the specific car we wanted for 3 days while we sold our old car and worked out the insurance coverage. Jules even came in on her day off to complete the sale with us and she went over all of the important safety features of the car before we drove it off the lot. We plan to get our car serviced here and will happily refer our friends to Lynnwood Honda.
Awesome experience with Jules! I was a challenging client...no insurance, never made a large purchase on my debit card, and I needed help getting my new ride out to my house, an hour away! Jules handled everything I could throw at her professionally and I couldn't be happier with my buying experience! Thanks Jules!
Outstanding interaction with Sales staff. No joke!
I felt compelled to share my personal heart warming story of the (RAK) random act of kindness I received at Lynnwood Honda, from Keith sales Mgr. and other staff. I owned a Honda Ridgeline from a different dealership for less than a year, when I realized my brake light was filling with water and non functional, I was afraid to drive my truck . Reached out to dealership it was purchased at, they would not help me. Last week I phoned Lynnwood Honda, asking questions about my brake light. Strapped for cash, since COVID began, I was attempting to repair it myself after asking Keith if there was caulking I could use to seal it with, Keith asked me, with no explanation, if I could make it to his location in about 30 min., I, still in my pj’s got dressed and headed there. Right away Keith offered me to sit inside and have coffee while waiting, short time later Keith told me my tail light was non repairable and he ordered a new t.l. assembly, and it would be there in a couple days. I quietly told him, I did not have the funds for this, he told me not to worry about it. Through my COVID mask, with tears in my eyes, I asked how I could ever repay his kindness, he said if I’d like to leave a revue that would be sufficient. I would get a call in a couple days when the part came in. That call came yesterday, I came there and they immediately got to work, in no time at all it was finished, a shiny new working tail light. What a complete random act of generosity and kindness from total strangers, at a time that is so uncertain. Just want to add, I am also a senior citizen, and during these uncertain times, my faith in perfect strangers and humanity has been uplifted. In addition to Keith Sales Mgr., the wonderful staff I had the privilege to meet who were equally kind, Roxy, Internet Sales, Gabe Mgr. and Jonah,Product Specialist. I most definitely will refer anyone and everyone shopping for their next vehicle to Lynnwood Honda and the entire awesome staff. If you can’t trust someone who reaches out to another in need, who can you trust? Thank you all at Lynnwood Honda.
My retirement ride
I worked with Jules on my purchase of my new 2020 Clarity. I was initially looking at the CR-V Hybrid, but the Clarity was just sitting there, begging me to drive it. I left a happy customer and next time I'm in the market for a car, I'll be back. Unlike some other dealerships I dealt with while looking for my retirement ride, Lynnwood Honda was simple and easy to deal with; very knowledgeable about the products, no high pressure, no "I have to talk with my manager." Jules was personable and highly motivated to get me into the right vehicle for me.
Thank you Jules
Jules was easy to work with, friendly and personable. She seemed to genuinely care about our wants in a car and helped us find the best fit! As first time car buyers, we expected to feel pressured in to buying, but that wasn’t the case with Jules! She made the overall experience easy and comfortable - we would highly recommend working with her to anyone!
Thank you lynnwood Honda
All I have to say about Lynnwood Honda is great dealership, Coming from a guy that been through a lot of dealership. also make sure to look for Jason John he will help you out a lot like what he did to me for finding my car! he's very down to earth and willing to work with you with no hustle or pressure Highly recommend this dealership specially Jason John.