Reviews
Write a reviewI contacted this dealer about a canyon listed on CarGurus
I contacted this dealer about a canyon listed on CarGurus and made an appointment for the following day after work. The following morning I emailed them my reapproval from my bank told them I wanted the truck and to write the paperwork up and I’d be there as scheduled to sign and complete the purchase. Soon after the manager called me and had no clue what had been discussed or what my approvals actually said. I got off work and drove from Beaumont strait there. Upon my arrival I was greeted and told they had just sold the truck to someone who had just came in after lunch!! No concern at all for me my time the drive I made. A simple phone call goes a long way I pray the owner sees this and learns the disrespect he’s staff showed me
I contacted this dealer about a canyon listed on CarGurus
I contacted this dealer about a canyon listed on CarGurus and made an appointment for the following day after work. The following morning I emailed them my reapproval from my bank told them I wanted the truck and to write the paperwork up and I’d be there as scheduled to sign and complete the purchase. Soon after the manager called me and had no clue what had been discussed or what my approvals actually said. I got off work and drove from Beaumont strait there. Upon my arrival I was greeted and told they had just sold the truck to someone who had just came in after lunch!! No concern at all for me my time the drive I made. A simple phone call goes a long way I pray the owner sees this and learns the disrespect he’s staff showed me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I had a great experience, Liz was very helpful and made
I had a great experience, Liz was very helpful and made it fast and simple.
I had a great experience, Liz was very helpful and made
I had a great experience, Liz was very helpful and made it fast and simple.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Liz and Tracy made my purchase process as easy as
Liz and Tracy made my purchase process as easy as possible. I've been a customer of Community Honda for over 20 years. They have always taken care of me for purchase and service needs.
Liz and Tracy made my purchase process as easy as
Liz and Tracy made my purchase process as easy as possible. I've been a customer of Community Honda for over 20 years. They have always taken care of me for purchase and service needs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Carl Castillo helped us a lot, He answered all my
Carl Castillo helped us a lot, He answered all my questions and gave ample time for me to drive the car around to get a feel of it.
Carl Castillo helped us a lot, He answered all my
Carl Castillo helped us a lot, He answered all my questions and gave ample time for me to drive the car around to get a feel of it.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Great dealership.
Great dealership. Everyone was respectful and nice. They worked with me to make the deal happen.
Great dealership.
Great dealership. Everyone was respectful and nice. They worked with me to make the deal happen.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carl was amazing, he worked out the best deal possible
Carl was amazing, he worked out the best deal possible for me. Got me in a new 2023 fully loaded vehicle. I got more than I expected all within my budget. He was very sweet and he listened to everything I suggested. I would definitely recommend him to friends and family.
Carl was amazing, he worked out the best deal possible
Carl was amazing, he worked out the best deal possible for me. Got me in a new 2023 fully loaded vehicle. I got more than I expected all within my budget. He was very sweet and he listened to everything I suggested. I would definitely recommend him to friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and Jay is very communicative throughout
Great service and Jay is very communicative throughout the whole process. Finance department is very friendly and makes the car buying experience a breeze.
Great service and Jay is very communicative throughout
Great service and Jay is very communicative throughout the whole process. Finance department is very friendly and makes the car buying experience a breeze.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great!
Great! Immediately started helping. Always a positive attitude, and very comforting as well. My first time buying, and I’m glad it there.
Great!
Great! Immediately started helping. Always a positive attitude, and very comforting as well. My first time buying, and I’m glad it there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Quick and easy.
Quick and easy. In and out. Done deal totally over the phone by texting. No muss no fuss. Total time about 2.5 hrs.
Quick and easy.
Quick and easy. In and out. Done deal totally over the phone by texting. No muss no fuss. Total time about 2.5 hrs.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Community Honda Baytown has been great!
Community Honda Baytown has been great! From beginning to end, Jack and Bennett Johnson were so helpful and kind. I got the car of my dreams, a 2024 Honda CRV-EXL. I just love it and I am thankful. Truly, Connie Taube
Community Honda Baytown has been great!
Community Honda Baytown has been great! From beginning to end, Jack and Bennett Johnson were so helpful and kind. I got the car of my dreams, a 2024 Honda CRV-EXL. I just love it and I am thankful. Truly, Connie Taube
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
