Reviews

4.8 out of 5 4.8
218 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    December 10, 2018

    Everyone went beyond expectations and everything went great for my oil change & inspection. The people here always make my visit a pleasant experience.

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    Dealer Response

    Guy, we're happy you found our staff to be so supportive during your experience here at Smail Honda. We're looking forward to your next visi...t with us!

  • 5.0 out of 5
    December 7, 2018

    Wendi was a great service advisor. Experience was stress free and easy

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    Dealer Response

    Connie, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!

  • March 19, 2018

    JUSTIN was our salesman, and I could not have been more pleased with his kindness. He made us feel so comfortable and he taught us everything about the... car - absolutely everything and was patient when I made him repeat things. I have his cell phone number, and he told me to call with any questions. You just don't expect that kind of service anymore. I could not have been happier with the whole experience!!!!!

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    Dealer Response

    Lesley, we are so happy to read such a great review about Smail Honda! Please don't hesitate to reach out if there's anything additional we can do for... you.

  • 5.0 out of 5
    December 7, 2018

    As always, Brandon made our repair experience seamless. He is always prompt, courteous, and knowledgeable.

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    Dealer Response

    Hello Linda, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!

  • 5.0 out of 5
    December 5, 2018

    Always the best. Frank S always takes great care of me. They have been like family for over 30 years now.

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    Dealer Response

    Hi Maryjane, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    December 5, 2018

    I can't say enough good things about the service department. Frank really was awesome in getting me though my repairs of my accident and making it... easier to deal with. Dean is great as well. They all are. Thanks for having a great staff of service employees.

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    Dealer Response

    Kathy, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

  • 5.0 out of 5
    December 2, 2018

    Was told how long repair was going to take and the service writer was correct . Was a friendly atmosphere and comfortable.

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    Dealer Response

    Mark, your wonderful feedback and rating mean a lot to us. We always strive to provide top quality service to every guest, and are pleased to hear tha...t you enjoyed your experience here at Smail Honda!

  • 5.0 out of 5
    November 26, 2018

    This past summer I needed to buy a used car in good condition for my son to use at college. The salesman, Tom Sylvester, led us to a great buy - a 2012... Honda CRV. Over Thanksgiving break, my son took it in for servicing to get an oil change and some new wipers. Frank Sabino was the service advisor. They found some serious problems with the rear brakes that had not been detected before and Frank gave my son an awesome deal on the repairs. To say that I am pleased with their service is a massive understatement! THEIR SERVICE IS GREAT AND FRANK IS THE BEST!!!

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    Dealer Response

    Thomas, thank you so much for the positive review! We do hope we can be of assistance in the future. Take care!

  • 5.0 out of 5
    November 19, 2018

    I called Tony -Tony at 11 AM and let him know what I was looking for and what I was willing to pay; I received a call back within the hour and picked up... my new vehicle on the way home from work that evening. The purchasing part was quick and easy and then some coaching on the new features were professionally done and I was on my way. The entire process was less than an hour.

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    Dealer Response

    Jeffrey, thank you for your kind words and this wonderful review! We're glad to hear we delivered such a great experience. If there's anythi...ng further we can do for you, we are happy to help!

  • 5.0 out of 5
    November 18, 2018

    had a recall on my honda crv. called the dealership got the appointment time i wanted and got some service work done at the same time. worked for me great.

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    Dealer Response

    Robert, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!

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