Reviews
They did a great job. They did what they said they would do , in the time frame they said they would do it in. They were very personable and friendly.
They did a great job. They did what they said they would do , in the time frame they said they would do it in. They were very personable and friendly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Honda!
Smail Honda is amazing! I would never buy vehicles from anywhere else! Justin Thompson is simply amazing!!!
Smail Honda is amazing! I would never buy vehicles from anywhere else! Justin Thompson is simply amazing!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi Ashlee, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service department went above and beyond for the repair of my Honda Ridgeline definitely will be coming back!
The service department went above and beyond for the repair of my Honda Ridgeline definitely will be coming back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello , we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Service Department employees very friendly and explained in detail the repairs I needed completed very thoroughly.
Service Department employees very friendly and explained in detail the repairs I needed completed very thoroughly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Service Department outstanding! Troy really knows cars and is a good person to work with . Our Honda Civic was given routine Maintenance
Service Department outstanding! Troy really knows cars and is a good person to work with . Our Honda Civic was given routine Maintenance
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank You!
The service was on schedule and all the people I encountered were pleasant and helpful.
The service was on schedule and all the people I encountered were pleasant and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Rich, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Our daughter had an accident while away at College and we needed to get to her asap. On the way our Pilot had brake issues. Smail Honda, although not the dealer we have worked with for years, was the closest option. Everyone from the person who answered my call, to the service department desk person, to the mechanic, exceeded all expectations. Our Pilot was taken in immediately, the mechanic did a thorough inspection, and provided a video as well as in person explanation of every repair required. I inquired about a rental car, however the staff said “no need for that, we have an Accord loaner vehicle cleaned and with a full tank of gas ready to go”. In minutes we were back on the road. Our daughter turned out to be just fine and we were able to spend the evening with her. The following day we returned the Accord and our Pilot was washed and ready to go and operating perfectly.
Our daughter had an accident while away at College and we needed to get to her asap. On the way our Pilot had brake issues. Smail Honda, although not the dealer we have worked with for years, was the closest option. Everyone from the person who answered my call, to the service department desk person, to the mechanic, exceeded all expectations. Our Pilot was taken in immediately, the mechanic did a thorough inspection, and provided a video as well as in person explanation of every repair required. I inquired about a rental car, however the staff said “no need for that, we have an Accord loaner vehicle cleaned and with a full tank of gas ready to go”. In minutes we were back on the road. Our daughter turned out to be just fine and we were able to spend the evening with her. The following day we returned the Accord and our Pilot was washed and ready to go and operating perfectly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi! Thank you so much for your kind words! We’re so happy to hear that you had a great experience with our service. Our team strives to provide exceptional service, and knowing that we’ve met your expectations truly means a lot to us. We appreciate your support and look forward to serving you again in the future. If there's anything else we can do for you, don’t hesitate to reach out!
Justin Thompson went above and beyond to get me the exact CR-V I wanted! This was my third purchase from Smail Honda, and I will continue to purchase from Smail!
Justin Thompson went above and beyond to get me the exact CR-V I wanted! This was my third purchase from Smail Honda, and I will continue to purchase from Smail!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Honda!
Service manager was excellent, keeping me updated on service and had vehicle ready when promised Washed vehicle which is a nice touch
Service manager was excellent, keeping me updated on service and had vehicle ready when promised Washed vehicle which is a nice touch
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I've purchased two Hondas from Smail. Both times the salesperson was excellent and the price I paid was very fair. Their service has been wonderful and the service people are the best. When my CR-V gets up in age, I'm trading it back to Smail Honda and getting another new Honda.
I've purchased two Hondas from Smail. Both times the salesperson was excellent and the price I paid was very fair. Their service has been wonderful and the service people are the best. When my CR-V gets up in age, I'm trading it back to Smail Honda and getting another new Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!