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Smail Honda

(1,281 reviews)
Sales hours: 8:00am to 5:00pm
Service hours: 7:00am to 5:00pm
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Sales Service
Monday 8:00am–5:00pm 7:00am–7:00pm
Tuesday 8:00am–5:00pm 7:00am–5:00pm
Wednesday 8:00am–5:00pm 7:00am–5:00pm
Thursday 8:00am–5:00pm 7:00am–5:00pm
Friday 8:00am–5:00pm 7:00am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2026 consumer dealer award
View 4 awards
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2015 consumer dealer award

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Reviews

(1,281 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Smail Honda from DealerRater.

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I've purchased two Hondas from Smail. Both times the salesperson was excellent and the price I paid was very fair. Their service has been wonderful and the service people are the best. When my CR-V gets up in age, I'm trading it back to Smail Honda and getting another new Honda.

I've purchased two Hondas from Smail. Both times the salesperson was excellent and the price I paid was very fair. Their service has been wonderful and the service people are the best. When my CR-V gets up in age, I'm trading it back to Smail Honda and getting another new Honda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for the fantastic review! We’re absolutely thrilled to hear that you were impressed with our efficient and high-quality service. Our team works hard to ensure every customer has an exceptional experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Sales people don't know what they are talking about and will tell you anything to get you to buy from them!

Sales people don't know what they are talking about and will tell you anything to get you to buy from them!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for bringing this matter to our attention. We regret that you had a negative experience with us. I have forwarded your review to the manager who will be contacting you soon!

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Smail Honda always provides excellent service in a timely manner. They go out of their way to insure that their customers have a positive experience. I highly recommend this dealership to everyone.

Smail Honda always provides excellent service in a timely manner. They go out of their way to insure that their customers have a positive experience. I highly recommend this dealership to everyone.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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Our sales rep- Ron Lattanzio- was excellent. Without his outstanding assistance, the purchase of our new Passport would not have occurred.

Our sales rep- Ron Lattanzio- was excellent. Without his outstanding assistance, the purchase of our new Passport would not have occurred.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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Always great service. The work was done quicker than I expected. All the guys were great. I know Mike will take good care of my car.

Always great service. The work was done quicker than I expected. All the guys were great. I know Mike will take good care of my car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

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Service was performed very promptly and accurately. Everyone I dealt with was friendly and helpful.

Service was performed very promptly and accurately. Everyone I dealt with was friendly and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

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I received a coupon fir an oil change which was helpful and the service was great.

I received a coupon fir an oil change which was helpful and the service was great.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! ! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Honda!

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Smell Honda always gives you great service. You're in you're out as quick as possible. They always do well.

Smell Honda always gives you great service. You're in you're out as quick as possible. They always do well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi! ! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Honda!

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My experience at Smail was great as usual! Brandon was very helpful and so was Frank.

My experience at Smail was great as usual! Brandon was very helpful and so was Frank.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Matthew!! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Honda!

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Tom was so very nice to deal with in purchasing our new Honda Crv. Still getting to know everything since I owned my previous car for 10 years but so far, so good !

Tom was so very nice to deal with in purchasing our new Honda Crv. Still getting to know everything since I owned my previous car for 10 years but so far, so good !

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi! ! We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Smail Honda!

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