Reviews
They have great deals on services. They are always so pleasant and helpful. They explain everything to you.
They have great deals on services. They are always so pleasant and helpful. They explain everything to you.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Karolina was excellent! She was very kind and accommodating. I trust her and everyone I’ve dealt with at this Honda.
Karolina was excellent! She was very kind and accommodating. I trust her and everyone I’ve dealt with at this Honda.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
UPDATE: RESOLVED I believe that when a business is publicly held accountable for a problem, it is equally important to publicly acknowledge when that business takes meaningful steps to make things right. Following my original review, I was contacted by Brett, the General Manager of Bob Howard Honda. After discussing my concerns regarding the purchase of my Infiniti QX50, including the $993 ResistAll charge and the representations made during the sale, we reached an agreement to resolve the matter. Brett agreed to provide financial compensation, and I am updating this review now that the agreed-upon payment has been received and cleared. I also want to acknowledge that the dealership replaced all four tires on the vehicle with good-quality tires, correcting the tire-related AWD concern. I appreciate that this was addressed. My original experience was frustrating, and the concerns I raised were genuine. However, I also recognize that resolving a complaint requires action, and I appreciate Brett following through on our agreement. My intention in leaving this review was never to harm anyone personally. I wanted accountability, transparency and a fair resolution. I believe consumers deserve honest information, and businesses deserve recognition when they take meaningful steps to correct a problem. Thank you, Brett, for following through and bringing this matter to a resolution.
UPDATE: RESOLVED I believe that when a business is publicly held accountable for a problem, it is equally important to publicly acknowledge when that business takes meaningful steps to make things right. Following my original review, I was contacted by Brett, the General Manager of Bob Howard Honda. After discussing my concerns regarding the purchase of my Infiniti QX50, including the $993 ResistAll charge and the representations made during the sale, we reached an agreement to resolve the matter. Brett agreed to provide financial compensation, and I am updating this review now that the agreed-upon payment has been received and cleared. I also want to acknowledge that the dealership replaced all four tires on the vehicle with good-quality tires, correcting the tire-related AWD concern. I appreciate that this was addressed. My original experience was frustrating, and the concerns I raised were genuine. However, I also recognize that resolving a complaint requires action, and I appreciate Brett following through on our agreement. My intention in leaving this review was never to harm anyone personally. I wanted accountability, transparency and a fair resolution. I believe consumers deserve honest information, and businesses deserve recognition when they take meaningful steps to correct a problem. Thank you, Brett, for following through and bringing this matter to a resolution.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Friendly service. TJ works diligently get my service done in a timely manner and explains my service plan clearly. Thank you!
Friendly service. TJ works diligently get my service done in a timely manner and explains my service plan clearly. Thank you!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great service and great service representative. I was in on time and was and kept informed on everything that was going on and any further recommendations. Bob Howard Honda is a top-notch dealer in Oklahoma City.
Great service and great service representative. I was in on time and was and kept informed on everything that was going on and any further recommendations. Bob Howard Honda is a top-notch dealer in Oklahoma City.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
TJ was wonderful help with my vehicle, and Mark was the kindest valet, taking me from the Honda repair shop home and back to get my CRV when they were done.
TJ was wonderful help with my vehicle, and Mark was the kindest valet, taking me from the Honda repair shop home and back to get my CRV when they were done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, thanks for your praise and kind comments about TJ and Mark. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
When you are young and a girl it?s hard to trust people with your car. However, tj always explain so that I understand what?s going on and he never makes me feel like I?m asking a dumb question!
When you are young and a girl it?s hard to trust people with your car. However, tj always explain so that I understand what?s going on and he never makes me feel like I?m asking a dumb question!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Brittney, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
TJ and all the reps are super helpful and not pushy at all! I was able to get my oil change and Definitely worth the trip!
TJ and all the reps are super helpful and not pushy at all! I was able to get my oil change and Definitely worth the trip!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi John, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Always nice very professional always follows up to make sure your happy service dept is great
Always nice very professional always follows up to make sure your happy service dept is great
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Good service, guidance, what else is needed regarding your car. ONCE WITH HONDA ALWAYS WITH THEM.
Good service, guidance, what else is needed regarding your car. ONCE WITH HONDA ALWAYS WITH THEM.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!