Reviews
Write a reviewHave been dealing with this dealership since Honda car
Have been dealing with this dealership since Honda car was purchased. Always a rating of excellent.
Have been dealing with this dealership since Honda car
Have been dealing with this dealership since Honda car was purchased. Always a rating of excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great customer service.
Great customer service. Service department very friendly and helpful. Quick efficient service while waiting. Be back
Great customer service.
Great customer service. Service department very friendly and helpful. Quick efficient service while waiting. Be back
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Always a pleasant experience.
Always a pleasant experience. TJ was super helpful today when I needed a new set of tires.
Always a pleasant experience.
Always a pleasant experience. TJ was super helpful today when I needed a new set of tires.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!
Great place to wait inside, my wifi went in and out a
Great place to wait inside, my wifi went in and out a little but otherwise great!
Great place to wait inside, my wifi went in and out a
Great place to wait inside, my wifi went in and out a little but otherwise great!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Always treated very well, buying a car, or having my
Always treated very well, buying a car, or having my Honda serviced. Thank you. Maria
Always treated very well, buying a car, or having my
Always treated very well, buying a car, or having my Honda serviced. Thank you. Maria
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a wonderful experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Sales, good.
Sales, good. Service department lacking. Came in for oil change and recall repair. Changed air filter without notification. Never was contacted when vehicle was finished and ready to pickup. Don’t know if someone dropped the ball or if it was an issue with the contact program.
Sales, good.
Sales, good. Service department lacking. Came in for oil change and recall repair. Changed air filter without notification. Never was contacted when vehicle was finished and ready to pickup. Don’t know if someone dropped the ball or if it was an issue with the contact program.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Attentive and conscientious.
Attentive and conscientious. Delivered work correctly and on time. Service personnel are top flight. Thanks
Attentive and conscientious.
Attentive and conscientious. Delivered work correctly and on time. Service personnel are top flight. Thanks
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.
Best service.
Best service. Kristina went out of her way to help me. I was traveling and she got me a loaner and I was able to get some rest.
Best service.
Best service. Kristina went out of her way to help me. I was traveling and she got me a loaner and I was able to get some rest.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear about your positive experience with Kristina and the exceptional service provided! Going out of her way to assist you while traveling, getting a loaner, and enabling you to rest speaks volumes about their dedication to customer care. Thank you for your business!
The service personnel were outstanding.
The service personnel were outstanding. My service advisor, TJ, was on point with immediate reception and directing the serviceand repair issue that my vehicle required. After the service technician, Chandler, inspected the vehicle the service manager showed me exactly what the findings were and provided great advice. No pressure to comply with the findings... just the facts and how they could effect the vehicle immediately, in the near term and long, and myself as the owner. I'd recommend them without hesitation to anyone needing vehicle maintenance, vehicle repair, or a vehicle safety recall performed on their vehicle.
The service personnel were outstanding.
The service personnel were outstanding. My service advisor, TJ, was on point with immediate reception and directing the serviceand repair issue that my vehicle required. After the service technician, Chandler, inspected the vehicle the service manager showed me exactly what the findings were and provided great advice. No pressure to comply with the findings... just the facts and how they could effect the vehicle immediately, in the near term and long, and myself as the owner. I'd recommend them without hesitation to anyone needing vehicle maintenance, vehicle repair, or a vehicle safety recall performed on their vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's fantastic to hear about your positive experience with the service team at Bob Howard Honda! TJ's immediate attention and direction, along with Chandler's inspection and the service manager's detailed explanation, all contribute to a comprehensive and informative service experience. Providing transparent information about the vehicle's condition without pressure allows you to make informed decisions regarding repairs or maintenance. Recommendations based on such a transparent and helpful service experience are truly valuable. Thank you for your business!
It was my first time at the service center I drove up
It was my first time at the service center I drove up sitting in my car thinking someone will come over to see what service I needed, but I sat there for almost 15 minutes then I have to ask someone how do they work there.
It was my first time at the service center I drove up
It was my first time at the service center I drove up sitting in my car thinking someone will come over to see what service I needed, but I sat there for almost 15 minutes then I have to ask someone how do they work there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for informing me about your situation. Please know that we are looking into your concerns, Chuck Mulkey the Service Manager will be reaching out to you to soon to assist. If there is anything I can do in the meantime please reach out to me. Brett Goodner, General Manager bgoodner@BobHowardAuto.com
