Top Quality Motors Hours
At Top Quality Motors we strive for your satisfaction. From the start we give you free CarFax Reports and plenty of pict
ures on our website. And that's all before you come in! Once here, you will feel comfortable in our low pressure environment. Come in and see us at Top Quality Motors in Ashland, MO located between Jefferson City and Columbia on the 63.
"At Top Quality Motors " A Better Way to buy a car!" Come see us in Ashland for a test drive!"
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Top notch service. After purchasing our 2005 Honda CRV we had an issue with a vibration at certain speeds. Top quality was stumped at first as to what... it was but they did not stop until it was fixed and running perfectly. The sales and service are great. I hope to be a repeat customer. Keep your small town values. Thanks, Travis and Nancy Case, Vandalia, MO.
Driving from Rolla to Columbia to look at a Honda Element at a big dealership , I spied a red Element along the highway at this little dealership in Ashland... . I continued on to Columbia only to find a well used and abused Element and a gang of high pressure salesmen.What a turn off. Returning home disappointed and really down I came up on Ashland and did a spur of the moment turn in to look at the red Element. When I inquired about the car a salesman (later I discovered the lot owner ) threw me the keys and said take it for a drive. No high pressure , no big sales pitch ,just a "try it out " . Well for a 14 yr old car and 98,000 miles it was like a new one minus that proverbial new car smell. But then it is a Honda ,and Elements are famous for breaking that trip to the moon 250k mile barrier. After a little price dickering and looking at the car fax sheets ,which covered the car from day one , and a record of all Quality Motors did to bring it up to mechanical perfection , I put down a hundred bucks to hold it . Heading home to get my funds together I started to get anxiety pains , thinking geeze what did I just do. I didn't know these guys or the dealership . was I so taken by this little red car that I threw caution to the wind ? When I got home I immediately got on the computer and started searching Top Quality Motors . First stop Columbia Better Business Bureau. WOW 5 stars ! Then I read several customer reviews , none below 4 stars , most 5 stars . My spirits picked up , could it be I found an honest caring , used car dealership? After all's said and done you bettcha . I had all their work check out by my Honda guru in Rolla . Surprisingly he was impressed with the car and everything they had done .Only one problem , with all the front end work it needed a front end alignment . Which I had done locally and Top Quality reimbursed me . I've put in excess of 2000 miles on the Element and love it. What I've learned through this whole transaction , is Top Quality is a family run business ,and their business model is customer satisfaction , they want first and foremost for their customers to be satisfied and happy. Something you don't find very often in today's world , and especially in the used car business. Would I buy another car from them , absolutely , well after I hit that 250 k mark on the Element.
Top Quality Motors is a Top Notch car company. I have had the pleasure to purchase 2 cars from this company. I purchased an 01 honda civic about 3 years... ago and have had zero issues with it and putting over 100k miles on it already including a trip to San Diego. I purchased a 05 honda accord today from them 1/18/19 and let me tell you it was the most efficient and fastest purchase I ever made. I live in Kansas but chose Top Quality Motors for this purchase. I called and had a few questions before I made my 3 hour drive. Wayne answered all of my questions and we negotiated a price before I even walked on the lot. Walked in Wayne was ready to rock and roll had all my info. Gave them my license took it for a drive noticed it had a slight shimmy in the steering wheel. Wayne had a balance done right then and we had all the paperwork done in about 30 minutes. They even offered me a soda and my wife had a water in todays times not all companies act in this fashion its what I call class. Everyone was professionally dressed and efficent both salesmen acted efficent and cordially. Wayne it was an amazing experience and a blast. Top Quality Motors was purchased by another couple about a year ago I believe but the new owners still have the same values. I didnt have a chance to meet them but I will say this thank you for continuing on an amazing foundation. Todd Bronaugh
Very friendly and honest about the vehicle. Easy car buying experience with excellent customer service. Made us feel very comfortable looking the cars... over and test driving. Answered any questions we had with no high pressure sales.
Thank you for you for a great review! We do try to make our customers comfortable here. Bill, Laurie and Wayne
This is the first time we had visited this dealership. We had been looking for a low mileage used car and were having a hard time find very many cars that... fit that description in our area that were reasonably priced. We found multiple cars at this dealership we were interested in. We purchased a car the same day. The 30d warranty gave us some reassurance that they stand behind their cars. Salesmen were friendly and honest. The purchasing process was much quicker than other dealerships I've purchased from in the area. So far. I can say I would purchase from this dealership again.
Cindy, Thanks. We are glad your trip here was a good experience. Bill, Laurie and Wayne
Really friendly and no pressure sales. Smooth process with financing if needed. Quality vehicles and they make sure everything is right so you're satisfied... with your purchase. True to their 30 day bumper to bumper which is great for the unexpected issue . Will definitely refer others and will go back for future service and purchases. Above and Beyond! Thanks!
We were glad to be able to help you! We are expanding our service shop, so we hope to help with maintenance too! Bill, Laurie and Wayne
These folks find GOOD used cars and trucks and make sure they are in top condition before putting them on the lot. They are conscientious about making... good on their 30-day bumper-to-bumper warranty. No high-pressure sales tactics. Very low-key and upfront. Definitely a place to check when looking for a good used vehicle.
So happy you had a a good experience!
I called before I came and had great service on the phone. I felt like I had already built a relationship before I came in the door. When I got there,... I encountered a casual atmosphere and wasn't pushed into anything. Whatever I showed interest in, they gave me the keys to drive. When I decided on a car, the financing was quick and painless. And when I experienced a small problem with the car a month later, they looked at it and repaired it for free!
Purchasing a vehicle for the kids was an easy process with a reasonable selection to choose from. They've been very helpful and promptly address any minor... issues after the sale.
Wayne, Bill, and the entire Top Quality team went above and beyond in keeping the customer satisfied. I have bought two cars from them and both have served... me well. They were honest and transparent about the vehicles and fixed the few small issues I had immediately without any questions asked! This is the place for you if you are in he market for an affordable low mileage car that is if the Toyota or Honda variety, though they have other makes too. I even got a call several months after the sale of the car when Wayne found the second key in their shop. I thought that was a nice touch and something the bigger dealerships would not even mess with once the customer is out the door. Good on you Top Quality Motors!