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Very friendly and knowledgeable costumer service. Not pushy at all and the prices of their preowned cars are very reasonable. Good job, guys!!! I was... very pleased and recommend it to friends.
Found car we wanted 4 hours away! Bill waited after hours on a beautiful Saturday evening for my arrival, let me test drive it and we ended up purchasing... the vehicle. Great car, great experience. Would purchase from Bill again.
Top notch service. After purchasing our 2005 Honda CRV we had an issue with a vibration at certain speeds. Top quality was stumped at first as to what... it was but they did not stop until it was fixed and running perfectly. The sales and service are great. I hope to be a repeat customer. Keep your small town values. Thanks, Travis and Nancy Case, Vandalia, MO.
Bill and Laurie are great honest people! Best buying experience. No pressure to buy, you can just walk around and look at all the cars at your leasure.... When you settle on one you can start the buying process. Painless car buying.
This was the easiest, most enjoyable care buying we have ever done. It was low pressure and the crew at Top Quality were straight forward. They listened... to our wants for a vehicle. They encouraged us to take the vehicle to our mechanic. We will recommend them to others and it will be the first place we go when we need our next vehicle.
I appreciated the low pressure atmosphere while I shopped and then negotiated for a car at Top Quality Motors. Bill, Laurie and Dan were all pleasant,... helpful and professional. I would definitely go back in the future and would recommend them to others. Nice selection of quality cars at reasonable prices.
Driving from Rolla to Columbia to look at a Honda Element at a big dealership , I spied a red Element along the highway at this little dealership in Ashland... . I continued on to Columbia only to find a well used and abused Element and a gang of high pressure salesmen.What a turn off. Returning home disappointed and really down I came up on Ashland and did a spur of the moment turn in to look at the red Element. When I inquired about the car a salesman (later I discovered the lot owner ) threw me the keys and said take it for a drive. No high pressure , no big sales pitch ,just a "try it out " . Well for a 14 yr old car and 98,000 miles it was like a new one minus that proverbial new car smell. But then it is a Honda ,and Elements are famous for breaking that trip to the moon 250k mile barrier. After a little price dickering and looking at the car fax sheets ,which covered the car from day one , and a record of all Quality Motors did to bring it up to mechanical perfection , I put down a hundred bucks to hold it . Heading home to get my funds together I started to get anxiety pains , thinking geeze what did I just do. I didn't know these guys or the dealership . was I so taken by this little red car that I threw caution to the wind ? When I got home I immediately got on the computer and started searching Top Quality Motors . First stop Columbia Better Business Bureau. WOW 5 stars ! Then I read several customer reviews , none below 4 stars , most 5 stars . My spirits picked up , could it be I found an honest caring , used car dealership? After all's said and done you bettcha . I had all their work check out by my Honda guru in Rolla . Surprisingly he was impressed with the car and everything they had done .Only one problem , with all the front end work it needed a front end alignment . Which I had done locally and Top Quality reimbursed me . I've put in excess of 2000 miles on the Element and love it. What I've learned through this whole transaction , is Top Quality is a family run business ,and their business model is customer satisfaction , they want first and foremost for their customers to be satisfied and happy. Something you don't find very often in today's world , and especially in the used car business. Would I buy another car from them , absolutely , well after I hit that 250 k mark on the Element.
Very friendly and honest about the vehicle. Easy car buying experience with excellent customer service. Made us feel very comfortable looking the cars... over and test driving. Answered any questions we had with no high pressure sales.
Thank you for you for a great review! We do try to make our customers comfortable here. Bill, Laurie and Wayne
This is the first time we had visited this dealership. We had been looking for a low mileage used car and were having a hard time find very many cars that... fit that description in our area that were reasonably priced. We found multiple cars at this dealership we were interested in. We purchased a car the same day. The 30d warranty gave us some reassurance that they stand behind their cars. Salesmen were friendly and honest. The purchasing process was much quicker than other dealerships I've purchased from in the area. So far. I can say I would purchase from this dealership again.
Cindy, Thanks. We are glad your trip here was a good experience. Bill, Laurie and Wayne
Really friendly and no pressure sales. Smooth process with financing if needed. Quality vehicles and they make sure everything is right so you're satisfied... with your purchase. True to their 30 day bumper to bumper which is great for the unexpected issue . Will definitely refer others and will go back for future service and purchases. Above and Beyond! Thanks!
We were glad to be able to help you! We are expanding our service shop, so we hope to help with maintenance too! Bill, Laurie and Wayne