Pat Fischer Nissan

Service , had arguments with Service manager over trying to force me to pay for work and parts in advance, called deposit. Refused at 1st to return deposit and said I would be forced to pay for ordered 1000.00 part that was not even sent. This was two weeks of fighting with service Called 800 consumer affair dept. Ended up in hospital. BEWARE

I almost did a deal with this dealer until I received the invoice with all of the fees. I actually agreed on a price and they added an additional $2800+ in fees. I kindly bowed out of the transaction. Buyer beware.

Pat had a 400Z listed fo 53k on numerous sites. However with taxes ( 3750ish) and his small market adjustment its 70k. This place is a taking advantage of customers by placing fake prices

I just had the DISPLEASURE of going to this dealership. Now I understand WHY they have no business, they RIP their customers off, they're prices are DOUBLE what others charge and their service techs namely Stephanie Long! I called for an appt, was told since I already had a diagnosis from another dealership, that is excellent in service, I would not have to pay a diagnostic fee, I DID NOT REQUEST a diagnosis, I cane to get pricing on what the cost would be. Stephanie took it upon herself, to A. Not discuss this with me, B. Told me she doesn't care what I was told I would need to pay the fee. Then she accused me of snatching a piece of paper from her, which I did not. This lady is so UNPROFESSIONAL I don't understand why she in I a position of service. I wonder how long this company has been RIPPING OFF THE TITUSVILLE CITIZENS with their EXTRA fees?? Maybe I should go to the news with this info. We need to stop this behavior with these businesses!!

My car broke down on the way to Miami. I took the car to Advance auto because the RPMs would go up and the car would not pick up speed, and the check engine light was on. Loop They said the Torque converter was bad and need immediate repair. I found the dealership and advised what advance had told me. They said I would have to leave the car and they would diagnose and let me know. Luckily Enterprise car rental was next door. Me my 75 year old mother and 72 year old aunt continued on our journey and received a call advising the transmission was locked up, and I would probably need a new transmission. I asked for a price and was told they would have to get a price and could let me know on Monday. I called on Monday and was given a price of $6,074.88. imagine my shock, here I am on a cruise and being told I would need $6074.88 to get my car repaired. I advised Ashley I would call back on Wednesday and pay for the repairs and she said okay. On Wednesday when I called I spoke with Stephanie who told me they don't take payments over the phone and service is closed on Sunday so I would have to get my car on Saturday or wait until Monday. Fast forward to Monday. I arrive at the dealership and pay the outrageous sum of $6,074.88. the three of us take our things from the rental car and load my Nissan. We get on 95 in Titusville say a prayer and head back to NC. We get to Georgia and gas up the car. We get back on 95 and about 30 mins in to the drive the check engine light comes back on and again the RPMs rise and we can't pick up speed. The same problem I was having before they installed a new transmission. Long and short I call Pat Fischer Nissan and they tell me to bring the car back. I advised I will not be coming back to Florida they need to come where I am. I get to another advance auto and the following codes come up P0715, P1715, P1778. Pat Fischer agrees to have my car towed to the Nissan dealership in Savannah. I had to pay for an Uber for me my mom and aunt $29.88. After 5 hours they finally diagnose my car as CVT ground very loose. They cleaned ground and properly tightened bolt. Cleared codes and sent us on our way. We finally arrived in Charlotte at 10:00 pm. I waited all day expecting to hear from Pat Fischer Nissan and no call. I decided to call them around 4:00 pm and I spoke to the service manager Lynnwood and told him how upset and disappointed I was. I asked them what they were prepared to do for me for the inconveniences and xxxxty repair job and his words were, "Nothing". Wow you charge me six grand for a transmission and repairs and I breakdown after you made repairs and you owe me nothing, not even an apology, no reimbursement for the Uber or for being stranded an additional 5 hours. WOW. Shame in you Pat Fischer Nissan. You took my money and did xxxxty repair job.

I was told that some trim needs to be changed, and they said its covered by warranty. I even have a quote on paper saying warranty. Then when I came I got a bill for almost $700 for work I never even asked for. So much for honesty. Considering my options including FDACS, BBB and small claims. And I thought they were honest - now I feel scammed!

Service department cannot be trusted! You will find your vehicle in worse condition than before you brought it in. AVOID like the plague!!!!! Service Department manager, Marcus is absolutely useless and I am being polite in my description.

I had them look at it and they said that the electric radiator fan was missing, so I asked them to fix it for me, and they order the fan and other parts, so I waited a week and had not heard from the dealer so I called, they said the electric fan was on backorder, but they had the other parts. So, I asked if I could pickup the Rogue because I had other work to do to it, they said OK so I got the parts they ordered and ask if I could put in the fan when it came in, they so that was ok. I noticed that half the parts they ordered I did not need because they were installed in the Rogue and I did not need them, I called the service manager and was told that I could take them to the parts department and could get a refund that they order extra parts in case needed, so no big deal. When I took the parts back the parts department said OK and took the parts in the back room, after 20 minutes he returned to the counter and said that some of the parts bags were opened and he could not take them back, so I thought ok I could understand that. But 2 of the parts I brought back were not opened one was a clamp and I asked if they could be returned and was told no because they were electrical, well the other was part number 212004BB1B sensor assembly thermometer it fits in between the radiator hose, and has no electrical connections this part was not missing from Rogue the bag was sealed and not damage. But when the parts guy brought it back to the counter from the back room where he took it was wrapped with packing tape around the bag and was told the bag was damaged. This is a flat out lie., I cannot believe that this person would do something like that, but it’s my word against there’s. The service manager came up to the counter and said that they should be able to work something out so I left all the parts there and ask them to call me when they came to and agreement, but have not heard back from them since then and they still have the parts. Well after a month I called and they said the fan had come in that day so I picked it up and installed it myself. I was told that the AC would not work without the fan because the fan had 2 electrical connections and would not work without being hooked up, So I made an appointment for the next week the first they had. I was then told that the AC compressor was froze up because the electrical connectors were not hooked up when fan was not in Rogue, so that’s fine, still not sure how it could lock up when not connected. So, they charge me another $348.00 for looking at it. I had asked them to go ahead and order the compressor and replace it. 2 weeks later I had not heard from them so I called, they said the car had been done for a week and when I was going to pick it up, I asked why they did not call me and they said they called but I never got a call and no message was left. So, by now I have been without the Rogue for 2 months. I picked the car up when they said it was done and no sooner got out of the parking lot and the check engine light came on so I drove home and hooked a scanner up and it read P0532 refrigerant pressure sensor A DTC take to dealer. I erased the code from scanner and ran it again, same thing, then shut Rogue off again and ran scanner no code now so happy there. But AC is not blowing very cold so I checked it with 2 different thermomotors that I put in AC vents and was averaging 50 degrees. So, I called the service manager and he said that they ran it for and hour and it worked fine and hung up. I did not hear back from service manager so called the next day and left a message for him to call me, he never called back. I called the service desk and left a message for him to call me and never heard back. The next day I called again and talked to the same girl in the service department and asked again if she could have him call me so I could get Rogue looked at and still have not got a call back.

Service and parts department very rude to customers. Save your money go to other dealer

I have to tell you this dealership atleast for repairs is by far the most professional and courteous and friendly. I’ve had issues with mechanics but I have to say a huge thank you to Charles Kirby for taking such great care of me,