Prospect Auto Sales

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(22 reviews)
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Sales hours:
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–4:00pm
Sunday Closed

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(763) 445-4701 (763) 445-4701

Inventory

See all 21 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 2023.
Quality Used Cars

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating.
(22 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

THIS PLACE IS A JOKE

I called in to schedule a time for a test drive because it is a pretty far drive for me and the man on the other end of the phone harped about credit score info for almost 15 minutes!! I tried to make it clear to him that I didn't need his advice. My credit is GOOD and I would be putting more than half down for the SUV if I liked it... but I just let him carry on... wondering in my head if this guy really wants to make a sale or not??? Then I simply asked him if this was normal, to sit and converse about credit karma for this long??? I just wanted to see if the car was still available lol. He stated that he was just trying to be helpful and then he HUNG UP ON ME. -- not sure what his deal is, but they definitely won't be hearing from me again. This place is seriously a joke.

1.0

THIS PLACE IS A JOKE

I called in to schedule a time for a test drive because it is a pretty far drive for me and the man on the other end of the phone harped about credit score info for almost 15 minutes!! I tried to make it clear to him that I didn't need his advice. My credit is GOOD and I would be putting more than half down for the SUV if I liked it... but I just let him carry on... wondering in my head if this guy really wants to make a sale or not??? Then I simply asked him if this was normal, to sit and converse about credit karma for this long??? I just wanted to see if the car was still available lol. He stated that he was just trying to be helpful and then he HUNG UP ON ME. -- not sure what his deal is, but they definitely won't be hearing from me again. This place is seriously a joke.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

I was trying to be helpful considering that the customer said was coming from a pretty far distance, with that in mind, I wanted to make sure that if she did like the vehicle, that financing would not be an issue. I have had some customers in the past say they have good credit, drive an hour or more to get here, like the vehicle then find out that the credit wasn't as good as they thought it was and then do not qualify. I am not saying that this her situation, I wanted to be helpful and I did not hang up on her, I thought she hung up on me as I was in mid conversation when that happened.

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5.0

Excellent Experience

Bought a 2nd car form Prospect. Once again very satisfied with no pressure sales ethics and honest description from sales staff. We will refer and be back for our next purchase.

5.0

Excellent Experience

Bought a 2nd car form Prospect. Once again very satisfied with no pressure sales ethics and honest description from sales staff. We will refer and be back for our next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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5.0

Great people, great service

Highly recommended if you’re looking for an affordable car that will last you a long time! The staff here takes the time to find a car for your needs.

5.0

Great people, great service

Highly recommended if you’re looking for an affordable car that will last you a long time! The staff here takes the time to find a car for your needs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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1.0

!!!SALES FRAUD AND UNDISCLOSED FRAME DAMAGE!!!

Drove 5hrs from MI to meet at sellers house. Finally half way through sale discover seller was a dealer. This salesman’s name is Igor Kletsel. This is ILLEGAL! The FTC requires all dealers to post a Buyers Guide in every used car they offer. Dealers like to do this so they can avoid laws that require them to disclose important things like frame damage. We bought a vehicle from Prospect Auto Sales INC for $7,000 to discover they left out one important record. I call Woodfield Lexus of Chicago to discover the tech left a note. Upon the vehicles last inspection they discovered excessive rust and recommended frame replacement!!!! Body shops won’t even touch rusted frames. Thanks Prospect Auto Sales INC. They refuse return or refund any money!!!!!!!!!!! DO NOT BUY FROM THESE PEOPLE!!!!!!!!!!!

1.0

!!!SALES FRAUD AND UNDISCLOSED FRAME DAMAGE!!!

Drove 5hrs from MI to meet at sellers house. Finally half way through sale discover seller was a dealer. This salesman’s name is Igor Kletsel. This is ILLEGAL! The FTC requires all dealers to post a Buyers Guide in every used car they offer. Dealers like to do this so they can avoid laws that require them to disclose important things like frame damage. We bought a vehicle from Prospect Auto Sales INC for $7,000 to discover they left out one important record. I call Woodfield Lexus of Chicago to discover the tech left a note. Upon the vehicles last inspection they discovered excessive rust and recommended frame replacement!!!! Body shops won’t even touch rusted frames. Thanks Prospect Auto Sales INC. They refuse return or refund any money!!!!!!!!!!! DO NOT BUY FROM THESE PEOPLE!!!!!!!!!!!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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1.0

Scam!

Lied about being a private seller to a friend and didn’t disclose a rusted frame on the vehicle. Absolutely shady and unfair. This young couple just had their first baby and are both self employed hard workers. How do you sleep at night?

1.0

Scam!

Lied about being a private seller to a friend and didn’t disclose a rusted frame on the vehicle. Absolutely shady and unfair. This young couple just had their first baby and are both self employed hard workers. How do you sleep at night?

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Great experience

Awesome selection of used cars. No pressure from salesman. All questions answered, all concerns resolved. Definitely recommend !

5.0

Great experience

Awesome selection of used cars. No pressure from salesman. All questions answered, all concerns resolved. Definitely recommend !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
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5.0

Honest

Pretty honest and easy to work with if you find the vehicle that fits your needs.

5.0

Honest

Pretty honest and easy to work with if you find the vehicle that fits your needs.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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5.0

Lexus

Great People fair prices was worth the 3 hour drive to deal with them!

5.0

Lexus

Great People fair prices was worth the 3 hour drive to deal with them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Prospect is great

Prospect auto did an excellent job throughout the entire car buying process. No hassle at all and I wasn't pressured to buy anything. When I did make the decision to buy, he already had all of the paperwork ready to go and the process was quick and painless. Very competitive prices. Would highly recommend Prospect.

5.0

Prospect is great

Prospect auto did an excellent job throughout the entire car buying process. No hassle at all and I wasn't pressured to buy anything. When I did make the decision to buy, he already had all of the paperwork ready to go and the process was quick and painless. Very competitive prices. Would highly recommend Prospect.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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5.0

Best Little Import Dealership in the Twin Cities!

So glad we found them. Lenny was awesome to work with, super laid back, not pushy, and very friendly and knowledgeable. LOVE my Volvo S40. Car is in great condition. They are very good with selecting their inventory. We even got to meet the tech. Speaking with him made us feel even more confident about our decision to purchase. You can tell he knows his stuff and takes pride in his vehicles. I highly recommend purchasing your next pre-owned import from Prospect Auto Sales. I know I'll be back.

5.0

Best Little Import Dealership in the Twin Cities!

So glad we found them. Lenny was awesome to work with, super laid back, not pushy, and very friendly and knowledgeable. LOVE my Volvo S40. Car is in great condition. They are very good with selecting their inventory. We even got to meet the tech. Speaking with him made us feel even more confident about our decision to purchase. You can tell he knows his stuff and takes pride in his vehicles. I highly recommend purchasing your next pre-owned import from Prospect Auto Sales. I know I'll be back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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