Reviews
Wow, what a bait and switch.
Wow, what a bait and switch. They advertised a Sierra 1500 AT4 for 65K and i walked in ready to buy it. They start the workup on my trade and then tell me the website is wrong and it’s actually 70K. They say they have had this issue for a while. Well, working in IT, I know things like that don’t go on for weeks. They lost a sale and a customer forever. This is an unscrupulous move to get people in the door. This is a textbook example of why people hate car dealers!! Do not waste your time with this place!
Wow, what a bait and switch.
Wow, what a bait and switch. They advertised a Sierra 1500 AT4 for 65K and i walked in ready to buy it. They start the workup on my trade and then tell me the website is wrong and it’s actually 70K. They say they have had this issue for a while. Well, working in IT, I know things like that don’t go on for weeks. They lost a sale and a customer forever. This is an unscrupulous move to get people in the door. This is a textbook example of why people hate car dealers!! Do not waste your time with this place!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Troy, we regret that we could not reach an agreement on the vehicle you were interested in. We base our relations with our clients on professional, no-pressure service, full disclosure, and transparency. As such, all information is prominently disclosed on the proposal each client receives prior to making a buying decision. Please contact us at (850) 981-6458 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Great Experience will do business again here.
Great Experience will do business again here. New to town and made the transition smooth
Great Experience will do business again here.
Great Experience will do business again here. New to town and made the transition smooth
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
Loved working with McKenzie GMC.
Loved working with McKenzie GMC. Taylor was the best salesperson to work with. Would go back there again when we need a car.
Loved working with McKenzie GMC.
Loved working with McKenzie GMC. Taylor was the best salesperson to work with. Would go back there again when we need a car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're happy you found our staff to be so supportive during your experience here at McKenzie Buick-GMC. Thank you, and have a fantastic day!
I drove from out of town to purchase at McKenzie because
I drove from out of town to purchase at McKenzie because of their exceptional pricing and willingness to discuss the process with me over the phone before committing to the drive. Every person I spoke with at the dealership was friendly and inviting, they do a great job making their customers feel important. I worked directly with Austin, Carleigh and Kevin throughout my purchase and each one of them provided exceptional service. I never felt like I was being sold or pressured in any way, and they were more than fair. Highly recommend!
I drove from out of town to purchase at McKenzie because
I drove from out of town to purchase at McKenzie because of their exceptional pricing and willingness to discuss the process with me over the phone before committing to the drive. Every person I spoke with at the dealership was friendly and inviting, they do a great job making their customers feel important. I worked directly with Austin, Carleigh and Kevin throughout my purchase and each one of them provided exceptional service. I never felt like I was being sold or pressured in any way, and they were more than fair. Highly recommend!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Over all great experience.
Over all great experience. Would definitely recommend to friends . Finance just needs to slow down some when going over paper work.
Over all great experience.
Over all great experience. Would definitely recommend to friends . Finance just needs to slow down some when going over paper work.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you taking the time to leave us this feedback. Thanks for the recommendation, and have an amazing day!
We have the highest regards for McKenzie Buick, GMC.
We have the highest regards for McKenzie Buick, GMC. We negotiated the price of our new GMC Sierra, over the phone with Austin, who was willing to work with us to reach a fair deal. Upon arrival at the dealership, Jacob had the new Sierra ready for delivery and completed the remaining paperwork. We were afforded the opportunity to meet several of the staff members in management, finance and the service department. Everyone treated us with great respect and expressed their appreciation for our business. There was no high pressure sales. The entire purchase/trading experience went very smooth. We highly recommend this dealership and will continue to do business with them on any future purchases.
We have the highest regards for McKenzie Buick, GMC.
We have the highest regards for McKenzie Buick, GMC. We negotiated the price of our new GMC Sierra, over the phone with Austin, who was willing to work with us to reach a fair deal. Upon arrival at the dealership, Jacob had the new Sierra ready for delivery and completed the remaining paperwork. We were afforded the opportunity to meet several of the staff members in management, finance and the service department. Everyone treated us with great respect and expressed their appreciation for our business. There was no high pressure sales. The entire purchase/trading experience went very smooth. We highly recommend this dealership and will continue to do business with them on any future purchases.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
T.j. Was a great (but not pushy) salesman, very
T.j. Was a great (but not pushy) salesman, very informative. Would highly recommend him
T.j. Was a great (but not pushy) salesman, very
T.j. Was a great (but not pushy) salesman, very informative. Would highly recommend him
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy you found our staff to be so supportive during your experience here at McKenzie Buick-GMC. Thanks again for the recommendation, and have an amazing day!
Excellent dealership, our third purchase from McKenzie.
Excellent dealership, our third purchase from McKenzie. They were extremely respectful of our situation in losing our previous vehicle to no fault of our own.
Excellent dealership, our third purchase from McKenzie.
Excellent dealership, our third purchase from McKenzie. They were extremely respectful of our situation in losing our previous vehicle to no fault of our own.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sales people were great and would recommend them to all
Sales people were great and would recommend them to all my friends. Carleigh did a great job.
Sales people were great and would recommend them to all
Sales people were great and would recommend them to all my friends. Carleigh did a great job.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!
This was a great buying experience.
This was a great buying experience. Sales personnel were highly professional and knowledgable. Would recommend.
This was a great buying experience.
This was a great buying experience. Sales personnel were highly professional and knowledgable. Would recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!