Reviews
Customer service and professionalism poor
Very unprofessional and dishonest. They have you sign paperwork saying they didn’t make you feel obligated to purchase from them. I don’t recommend this place to anyone especially our hardworking military members.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
DO NOT RECOMMEND!!!
Highly recommend going somewhere else! Place is really shady. I’ve brought a lot of vehicles and this by far was my worst experience. The vehicles look nice to the eye but have hidden issues. Spent $20K on a Jeep Grand Cherokee just to have to put more money into it. When I purchased the vehicle I was told my vehicle would be ready that day because they had to get a new inspection and fix the thing I wanted fixed. That was a lie... Had to come back two days later to get the vehicle because they were closed for New Years. I came to pick up my vehicle with my girlfriend to head directly to ATL to pick up here things cause she had just moved down. They didn’t detail the vehicle there was grass still on the back seats. Due to being in a rush and having to get on the road for the long drive. I didn’t notice that they left me with literally no gas... Then... an hour into the drive the engine light came on...... Just here to try and save someone else the headache...
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
DON'T BOTHER WITH THESE CLOWNS
Was looking for a truck. Called before I drove to the dealer to ask how the truck looked and if it was worth coming to look at as the photos online weren't great. I was told "Yea, looks like a brand new truck almost." I let them know where I was coming from (Raleigh, NC) and they said the drive would be worth it. Drove 4 hours and found the truck. Well it was filthy inside, smelled of cigarette smoke, had a power steering leak under it, rust on the frame, etc. Basically, it was a junker. These clowns let me drive 4 hours to come look at a vehicle that they new was a pile of trash. As I expressed how disappointed I was, they then tried to turn my attention to another truck they had parked on the back of the lot. Lo and behold, this one was a rust bucket as well. Don't bother with these clowns. They get vehicles from auction that they can turn around for a quick buck and count on uneducated consumers to dump them off on. The fact that they knowingly let people waste their time commuting to look at their scrap heaps says all you need to know about them.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Bad service
Don't go to this dealership. They don't keep their promises and want you to return to them for any repairs. We bought a truck from them last month and they promised to deliver a part that was needed for the vehicle. The man told us it was too expensive to ship and to come back to get it repaired on-site. The least they could do is ship the part to us since we bought a whole vehicle from them. Not worth the drive.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
CONTACTING AN ATTORNEY
THEY SOLD ME A RUST BUCKET AND KNEW IT, THE WHOLE DRIVE TRAIN IS RUSTED AND THEY HAD TO HAVE KNOWN THIS IS THE INSPECTED IT PROPERLY. FOLKS DON'T BUY FROM THEM. BIG MISTAKE. WE ARE PROCEEDING WITH AN ATTORNEY
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Decent
Stayed in touch. Not too pushy. Bought some where else though. seems ok. Never made it to dealership. Just looked online. Found another deal at southern dodge.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
I had a great experience buying my first vehicle
I had a great experience buying my first vehicle with Beach Auto Brokers. Rob was great! He was very patient with me and my family.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
He helped me get a safe vehicle
Jacob's service was perfect, He helped me get a safe vehicle and explained everything along the way.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Super nice overall great experience!
Jim was very helpful with the car buying experience. Super nice overall great experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very good experience, no pressure.
Very good experience, no pressure. Jim Byrn let me buy the truck.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase