Bical Chevrolet

Bical chevy 709 merrick blvd.watch that dam Bradley at front desk an your service this place lies an cheat you

Held car for 4 days after I scheduled appointment. - Had to escalate to manager for any kind of response - Manager didn’t fulfill promises on warranty, anticipated deadline and ended all further communication. - Was quoted $822 and final invoice was $875 although work wasn’t complete. - Confirmed with part department that all parts arrived on a Tuesday morning the second day it was in the shop. - Thursday morning witnessed car being worked on. Although it was supposed to be finished after work Wednesday. -When given the bill informed “we didn’t get to install the recalled part, we want you to come back and we will give you a 10% discount on the part totaling $16.16. I started repeating “this is the best you can do?” - 2/3rds of the work done and they tried to silence me from addressing that my work was not done. - 4 days after drop off work not done - 3 different times lied to about work being complete - Technician only started working on car 4 days later. - Quote from Service Manager “ Come with me to speak to these other customers” walks me to the waiting room. - “This customer wants to skip the line and he is why you are waiting so long” Needless to say paid almost $900 for a $80 part to be installed. Inconvenienced and had to walk away with incomplete work. Waited 4 days and will never return.

I made an appointment for an oil change and received my oil change. I was very happy. I been coming to this establishment for over 16 years

Service was excellent ! Everyone was knowledgeable and professional. I would highly recommend this dealer from start to finssh

Very shady car salesman! Do not buy your car here. You can go elsewhere. I understand everyone needs to make their money but they are super shady and just fill in their pockets. BEWARE !

On February 2026 I bought a used chevy equinox the car is awesome the only problem is that I didn't see a bump in the rear tailgate they did just touch up and with the car wash the paint come off I went there to talk to the sales person Johan this person very very disrespectful with customers they don't care just want to sell and then forget about u do ur sel a favor don't waist ur money and time there I 2 or 4 months we r going to buy my son a car never never going back there If u buy used car there check 6 times or more because after u buy the car they won't do nothing good luck

Bad service same problem don't care rips me off with the charges suppose be a new car more problems all the time. Problems since drove off .

STAY AWAY!!!Rip off ,my 95 yr old dad brought in his car for an inspection, told him his battery went dead and in order to inspect they need to put new battery in ,told him to leave car & will call when ready ,SIX days later told him to pick up car ,I drove in from another state to take him there .can you believe they charged him $610.00 to replace the battery???? 250.00 for labor ,asked to speak to G.M,said was not there .filed a formal complaint with B.B.B. shame they take advantage of old people, stay away from this place.

Love this place go buy your next car here and not anywhere else at all or you?ll regret it. They have the best deals and the best inventory.

Everything was wonderful and great, My salesman Daryl was fantastic and easy to work with, no pressure at all. Everything was easy, my only concern was I had to pay a 3% surcharge on a $1,500 charge which was really a hold until my old title was found which it was, so I had to pay $45 on a hold that only lasted 18 hours being I found my title.