Bical Chevrolet

Buying the brand new 2022 chevy silverado was great. BUT. 10hours after purchase the check engine light came on. They said it was the fan. 10 months later check engine light came on, now it the electrical box, 11 months later the check engine light came on, now it's the emissionscanister pump. All this not even 1 year old truck. Now I have to wait 4 weeks on a part without any veichle.

I am writing to express my profound dissatisfaction and concern about the unethical business practices I experienced at your dealership BICAL CHEVROLET 709 W. MERRICK ROAD, VALLEY STREAM, NY, which had taken advantage of my family's immigrant status and concealed damage to the engine of the car my father purchased. He visited your dealership with the intention of purchasing a reliable vehicle for his family. As an immigrant who recently arrived in this country, He was unfamiliar with the automotive market and relied on the integrity of your dealership to provide him with a fair and honest transaction. Unfortunately, our trust was gravely misplaced. He purchased a 2018 Dodge Grand Caravan from BICAL CHEVROLET dealership, with the understanding that the car was in good working condition and had undergone a thorough inspection. Regrettably, I soon discovered that the engine had significant damage, which had been concealed from me during the sales process. This damage has resulted in significant repair costs that I cannot afford, and it has placed a substantial burden on my family. I believe that BICAL CHEVROLET actions were deceptive and exploitative, specifically targeting immigrants who may not be fully aware of their rights and the automotive market in this country. This unethical conduct is not only morally reprehensible but also violates the principles of honesty and fairness that should govern business transactions. I WOULD NOT TRUST THIS DEALERSHIP......

I am writing to express my profound disappointment and utter dismay with the recent experience my elderly father had at Bical Chevrolet, located at 709 West Merrick Road, Valley Stream, NY 11580. This complaint pertains to the sale of a 2018 Dodge Grand Caravan, a purchase that was made with great trust and hope for a reliable vehicle. My father, who has worked tirelessly throughout his life to secure his financial stability, invested his hard-earned money into this vehicle just one year ago. He managed to save enough, with the support of his children, to afford this $25,000 purchase. In the past year, he has driven the vehicle sparingly, accumulating only 3000 miles on it. Regrettably, our optimism regarding this purchase has been replaced with profound disappointment and a sense of betrayal. The reason for our dissatisfaction lies in the fact that the transmission of the vehicle is now experiencing significant issues, specifically slipping. It is disheartening to witness such a critical malfunction in a vehicle that was meant to provide reliable transportation. To add insult to injury, when I contacted Mark, the Sales Manager and the General Manager Diane at Bical Chevrolet, to discuss this issue, his and her response was deeply troubling. Mark's and Diane dismissive attitude and his comment that my father "should have bought an extended warranty" were not only unhelpful but also completely unacceptable. To refer to my father's purchase as "another scam" is not only disrespectful but indicative of a larger problem within your organization. Further investigation revealed that my father was misled by the salesman, "Roy Martin," during the initial purchase. Given my father's immigrant background and limited proficiency in English, he was particularly vulnerable to such deceptive tactics. It is unconscionable that an establishment such as Bical Chevrolet would engage in such practices, taking advantage of individuals who are trusting and may not fully understand the intricacies of a car purchase. I feel compelled to share this grievous experience with the broader public to protect others from falling victim to similar unscrupulous behavior. I intend to express my dissatisfaction through various online channels and social media platforms to ensure that potential customers are aware of the questionable practices employed by Bical Chevrolet in Valley Stream, NY, and any affiliated dealerships in the Tri-State area. In conclusion, I implore you to address this matter promptly and try to rectify this dire situation. Failing to do so will only serve to confirm our belief that Bical Chevrolet prioritizes profit over honesty and integrity.

I bought a used 2021 Equinox here last week. The used car manager, sorry forgot his name, worked with us on the price. Lisa our saleswoman was great. Overall we are happy with our purchase. Would Def recommend Bical Chevy.

I was looking for a used. Camaro SS and Bical Chevy had one in stock i was able to talk to Johan and set up a test drive the car was super clean with low mileage so i start the purchase process and was out in less the two hours with my camaro. super nice staff i’ll highly recommend this dealership

We purchased a used Chevy Trax for our college bound daughter. Her first car. Everyone at the dealership was a pleasure to deal with. She already drove it up to Syracuse and loves it.

Dan went out of his way to make my first car purchase so easy and seamless! He was very knowledgeable of the vehicle and even offered upgrades. Overall it was an easy experience.

As soon as we walked in we were greeted by salespeople with positive and helpful attitudes. The process didn’t take as long as I thought it would. We bought an Equinox which we are thrilled with. From sales to finance all we’re extremely helpful. Will definitely recommend this dealership.

From start to finish, Bical was extremely accommodating to my service needs. I got there at 8am and was out by 9am. Mike the manager was very helpful.

Best Chevy Dealership Everyone is amazing Easy process low financing rates Great Selection and incredible prices Top notch service at Bical Chevy in Valley Stream