Reviews
Lied to my son (a student there) and told him that the
Lied to my son (a student there) and told him that the only battery in stock was the most expensive battery they have ($380 installed). I called the parts department myself and plenty other $150 options available. After installation service advisor wanted to play hero and offered a $40 discount. Service Manager was apologetic and offered for us to take the car back and install a less expensive battery and refund the difference. If the service advisor is flat out lying to you, service manager should have offered something more than wasting more of my son's time and restored trust in their services. Probably last time we do business there.
Lied to my son (a student there) and told him that the
Lied to my son (a student there) and told him that the only battery in stock was the most expensive battery they have ($380 installed). I called the parts department myself and plenty other $150 options available. After installation service advisor wanted to play hero and offered a $40 discount. Service Manager was apologetic and offered for us to take the car back and install a less expensive battery and refund the difference. If the service advisor is flat out lying to you, service manager should have offered something more than wasting more of my son's time and restored trust in their services. Probably last time we do business there.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We apologize for any inconvenience. Our Service Director, Jon Dansby, will be contacting you to discuss your experience. For further concerns or to discuss your experience in more detail, contact him directly atJdansby@gettel.com. We appreciate your feedback.
We brought a car with cash and they could not even help
We brought a car with cash and they could not even help me get other key for my 2023 really. I think that says a lot about you treat your cash customers. Plus my car did not a a book in it and was told my my sales lady she oder it but I have not heard anything from her and it's going on 2 weeks . And she said she was going to see what she can do to get me a other key have not heard anything about that either. So it will be hard for me to tell anyone to come to your busy. Thank you Ms.sharese conney
We brought a car with cash and they could not even help
We brought a car with cash and they could not even help me get other key for my 2023 really. I think that says a lot about you treat your cash customers. Plus my car did not a a book in it and was told my my sales lady she oder it but I have not heard anything from her and it's going on 2 weeks . And she said she was going to see what she can do to get me a other key have not heard anything about that either. So it will be hard for me to tell anyone to come to your busy. Thank you Ms.sharese conney
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention. We apologize for any inconvenience you experienced with your recent purchase. We value all of our customers and strive to provide exceptional service. Our General Manager, Tyler Hill, will reach out to you. For further concerns or to discuss your experience in more detail, please contact him directly at Thill@gettel.com Thank you again for your feedback.
Yes i would like to speak to you so when your free please give a call anytime. Mrs. Sharese Conney 386 288 0011. Thank you for responding.
dan maher was excellent even came in on his day off to
dan maher was excellent even came in on his day off to finish the deal
dan maher was excellent even came in on his day off to
dan maher was excellent even came in on his day off to finish the deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled to hear that Dan went above and beyond to assist you, even coming in on his day off. We appreciate your feedback and are glad you had a great experience with us at Gatorland Toyota!
Thank you for your kind words! We're thrilled to hear that Dan went above and beyond to assist you, even coming in on his day off. We appreciate your feedback and are glad you had a great experience with us at Gatorland Toyota!
Thank you for your kind words! We're thrilled to hear that Dan went above and beyond to assist you, even coming in on his day off. We appreciate your feedback and are glad you had a great experience with us at Gatorland Toyota!
Mr. Dabari Destine was by far the best sales person I
Mr. Dabari Destine was by far the best sales person I have ever had the pleasure of working with! He went above and beyond from start to finish.. He is a huge asset for Gatorland Toyota, and should be recognized and rewarded for his hard work, expertise, and attention to detail!
Mr. Dabari Destine was by far the best sales person I
Mr. Dabari Destine was by far the best sales person I have ever had the pleasure of working with! He went above and beyond from start to finish.. He is a huge asset for Gatorland Toyota, and should be recognized and rewarded for his hard work, expertise, and attention to detail!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind words and glowing review! We're thrilled to hear about your positive experience with Dabari. We take great pride in our team's dedication to providing exceptional service, and it's fantastic to know that Dabari exceeded your expectations. Thank you for choosing Gatorland Toyota, and we look forward to serving you again!
Easy to work with.
Easy to work with. No hidden agenda they sell cars customers buy them. Wish I would’ve gotten the service deal in writing before sitting in front of the finance manager but that’s what you get for not securing the details
Easy to work with.
Easy to work with. No hidden agenda they sell cars customers buy them. Wish I would’ve gotten the service deal in writing before sitting in front of the finance manager but that’s what you get for not securing the details
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for this review! We're glad to hear that you found the process easy and transparent. Your feedback helps us improve. Thank you for choosing us!
Mr Danny helped me and my family with my new car a lot.
Mr Danny helped me and my family with my new car a lot. I had to go to college and I needed a new vehicle and Mr Danny helped me and gave me a great deal
Mr Danny helped me and my family with my new car a lot.
Mr Danny helped me and my family with my new car a lot. I had to go to college and I needed a new vehicle and Mr Danny helped me and gave me a great deal
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're thrilled Danny was able to assist you and your family in finding the perfect car. Enjoy your new vehicle, and best of luck in college!
I am very pleased with my service today.
I am very pleased with my service today. The buying process was easy and stress free. I can’t thank Rob Davis and Danny Klein enough for making this process easy. Gatorland has a wonderful team. We will be back to buy my husband a truck. I will tell others too.
I am very pleased with my service today.
I am very pleased with my service today. The buying process was easy and stress free. I can’t thank Rob Davis and Danny Klein enough for making this process easy. Gatorland has a wonderful team. We will be back to buy my husband a truck. I will tell others too.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're happy you had an easy and stress-free experience with us. Our team at Gatorland Toyota takes pride in making the car buying process smooth and enjoyable. We look forward to helping you and your husband with his truck purchase! Thank you for spreading the word about Gatorland Toyota!
My review of Gainesville Toyota was a very great one.
My review of Gainesville Toyota was a very great one. Justin was very helpful, friendly,and professional.
My review of Gainesville Toyota was a very great one.
My review of Gainesville Toyota was a very great one. Justin was very helpful, friendly,and professional.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that Justin was helpful, friendly, and professional during your visit to Gatorland Toyota. We look forward to serving you again!
Great place.
Great place. They worked with me and made sure I left in something that day.
Great place.
Great place. They worked with me and made sure I left in something that day.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We're thrilled you had a great experience with us and that we could help you find the perfect vehicle. We appreciate your business and look forward to serving you again!
I received good service here at Gatorland Toyota of
I received good service here at Gatorland Toyota of Gainesville. With Sciotti’s help I was able to get into a nice reliable vehicle of my choosing.
I received good service here at Gatorland Toyota of
I received good service here at Gatorland Toyota of Gainesville. With Sciotti’s help I was able to get into a nice reliable vehicle of my choosing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your positive feedback! We're glad you received good service and found the perfect vehicle. We appreciate your business and look forward to serving you again at Gatorland. Enjoy your Toyota!