CardinaleWay Mazda Mesa

My wife and I went to the Dealership after our car was totaled had a great experience with Lou and the sales team. Great inventory and experience, thank you Lou.

I’d like to thank Devin personally he was outstanding and professional and fun to be around he was knowledgeable and accommodating he got us cold drinks and brought us into the air conditioning because it was so hot outside we test drove 3 vehicles in which he made sure they were cooled off by the ac for a comfortable driving experience we found the car we wanted and while we were signing the paper work he was washing the car to present it to us it was beautiful Devin didn’t go out of his way for us it’s just who he is as a person thanks Devin

I have never had a bad experience here. I feel that they are honest and their service prices are fair compared to non dealership car service. I actually don't mind just waiting in the lobby and working when I am getting maintenance done on the car. Snacks, coffee, drinks and wifi make it easy!

Great experience with buying a car. Everyone involved was outstanding. Special shout out to Matt for going above and beyond.

Came in for a sudden dead battery and was out in under two hours, super fast, and super friendly.

Can rely on this dealer to take excellent care of my CX-5 every time. It is the little extras that they do which make them stand out in the crowd.

Jerry repeatedly claimed to “stand behind the service,” yet refused to meaningfully address or guarantee resolution of the ongoing issue with my vehicle. The problem remains unresolved and cannot even be properly isolated, but instead of working collaboratively with me as the customer, he became defensive whenever I provided context and explained the repeated occurrences — despite the fact that he was not personally present during those incidents. What was most disappointing was the lack of empathy, professionalism, and basic customer service skills. Rather than listening and trying to understand the concern, Jerry acted dismissive and immature, making the interaction unnecessarily frustrating. A true commitment to customer service means acknowledging concerns, communicating respectfully, and working toward solutions — not becoming offended when a customer is simply trying to explain an ongoing issue and seeking support and resolution.

Eric is alway professional and very courteous. I get excellent service from him and I trust him. He is the best on the service drive

“What amazing service. I’m tremendously grateful to every member of this dealership. The process was completely easy and quick. I felt very comfortable and welcomed.”

I've used this dealership for serving and oil changes regularly for the past six years. Always courteous and answered questions and suggested the need for other maintenance without pressure. I just recently bought a new car there and I was prepared which made the process super easy.