CardinaleWay Mazda Mesa

I'm a repeat customer and will be back! Thanks for making it smooth and easy!

Riley is the most unprofessional and unfriendly sale I met. They tricked me there saying they can beat the 31.5K OTD quote for preferred CX5, and when we got there they said the quote had 3000 cash down so it should be 34.5K. We misunderstood the quote, but they should be professional enough to see it before we came rather than tricked us there wasting us 50 dollars uber and 2 hours waiting which is another 250 dollars based on our hourly payment. They should pay us back and feel shamed for dishonesty.

I am a current customer of a NEW Mazda MX-5 for a week now. Not happy with the customer service or the workmanship of certain “additional items” installed by the dealership. It’s time for them to do the right thing. Lots of promises with sub-par delivery.

Horrible customer service Poor Communication Sales Factory... Stay Away from this place go somewhere else

Fantastic service. New tires. Great work, service and customer service. Super Nick Santarsiero strikes again. Thank you for having been my dealer for the past 27 years. Miguel Alonso

Bought a used vehicle from CardinaleWay Mazda in Mesa. While driving home from taking delivery the Check Engine Light came on. I paid a different dealership to diagnose the problem. I told selling dealership I would have it declared a lemon under the used car lemon law. They tried to insist there was no such law. I told them to expect a letter from my attorney and I’m contacting the Attorney General’s Office. Took vehicle back to them to verify and fix. It took them over a month to get the vehicle back to me. Kept making excuses for delays. I was amazed that they actually fixed the vehicle. I think my complaint to the AG’s office finally got them to fix the vehicle. It should not have taken a complaint to get them to act.

Excellent service for my wife's Mazda 3, as usual. Nick Santarsiero was totally superb, friendly and accommodating. And his team, more of the same. Great service!

Some things like back seat stock up right can't put it down, no floor mats, gas little door loose. Things that were not fix before I got it.

All about the money and not about customer service. Out to make a quick buck and are liars. Worst dealership I've ever been to. Not so nice attitudes on the phone. Get new employees and managers. They are horrible.

As usual, sensational services on my 2017 Mazda 2017 by Nick Santarsiero and his team!!! Friendly, professional, reasonable and timely, among many other attributes