Reviews
Working with Maragaret was a delight as she made the
Working with Maragaret was a delight as she made the entire process so easy & smooth! I would recommend not only her but this dealership for any vehicle needs!
Working with Maragaret was a delight as she made the
Working with Maragaret was a delight as she made the entire process so easy & smooth! I would recommend not only her but this dealership for any vehicle needs!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're happy you found our staff Maragaret to be so supportive during your experience here at Napleton's Aston Martin of Downers Grove. Please let us know if there is anything else we can do for you; we are more than happy to help!
Had the pleasure of buying a used 20224 BMW X4.
Had the pleasure of buying a used 20224 BMW X4. M40i from Naplleton’s Aston Martin of Downers Grover. Had been searching for several months now. Sometimes buying a car can be stressful, specially if you get a bad sales person. But I have say working with Brandon made my overall experience enjoyable from start to finish. He was very informative and easy to deal with. And at the end of the day Napleton seems to really take care of their customers!
Had the pleasure of buying a used 20224 BMW X4.
Had the pleasure of buying a used 20224 BMW X4. M40i from Naplleton’s Aston Martin of Downers Grover. Had been searching for several months now. Sometimes buying a car can be stressful, specially if you get a bad sales person. But I have say working with Brandon made my overall experience enjoyable from start to finish. He was very informative and easy to deal with. And at the end of the day Napleton seems to really take care of their customers!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for your great review, and for giving our dealership such a high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
First time ever purchasing a vehicle completely online,
First time ever purchasing a vehicle completely online, site unseen. Margaret was my sales person and guided me every step of the way. Way easier than going to a dealership for hours. Top notch dealership!
First time ever purchasing a vehicle completely online,
First time ever purchasing a vehicle completely online, site unseen. Margaret was my sales person and guided me every step of the way. Way easier than going to a dealership for hours. Top notch dealership!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road!
Napleton’s Aston Martin Dealership is a company worth
Napleton’s Aston Martin Dealership is a company worth your business if you are looking for a new or used vehicle. They have quality people with your interest at heart from top down. I must however, single out Margaret. I bought a car as a customer from Colorado who had never even been to the dealership. I relied upon Margaret to be my “eyes and ears” and she did not let me down. I now have a vehicle that is one of the most beautiful cars that I have ever owned. I have been blown away by all of the comments that I have received regarding my purchase from people I have never met before. Margaret and Napleton’s checked all the boxes for me, and I have purchased a lot of cars in my life. Someday I hope to stop by the dealership and personally say thanks for the great experience, and of course to give Margaret a great big hug. Check them out. You won’t be disappointed!
Napleton’s Aston Martin Dealership is a company worth
Napleton’s Aston Martin Dealership is a company worth your business if you are looking for a new or used vehicle. They have quality people with your interest at heart from top down. I must however, single out Margaret. I bought a car as a customer from Colorado who had never even been to the dealership. I relied upon Margaret to be my “eyes and ears” and she did not let me down. I now have a vehicle that is one of the most beautiful cars that I have ever owned. I have been blown away by all of the comments that I have received regarding my purchase from people I have never met before. Margaret and Napleton’s checked all the boxes for me, and I have purchased a lot of cars in my life. Someday I hope to stop by the dealership and personally say thanks for the great experience, and of course to give Margaret a great big hug. Check them out. You won’t be disappointed!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, we're glad to hear you found our staff to be so informative and helpful. Please don't hesitate to reach out if there's anything additional we can do for you.
I'll try to explain.
I'll try to explain. I've never seen such unprofessionalism anywhere, people are arrogant. I guess their business is going very badly and they're very nervous. I gave up buying because of the bad atmosphere and people.
I'll try to explain.
I'll try to explain. I've never seen such unprofessionalism anywhere, people are arrogant. I guess their business is going very badly and they're very nervous. I gave up buying because of the bad atmosphere and people.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Zack, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (312) 888-2967 when you have a chance. Thank you, and we look forward to hearing from you.
Super easy to work with, transparent, and respectful of
Super easy to work with, transparent, and respectful of one's time. We were able to agree on a price before we made the 3 hr trip and have the vehicle ready for us to test drive. Kudos to Margaret and Brandon!
Super easy to work with, transparent, and respectful of
Super easy to work with, transparent, and respectful of one's time. We were able to agree on a price before we made the 3 hr trip and have the vehicle ready for us to test drive. Kudos to Margaret and Brandon!
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Sean, thank you so much for your feedback! Margaret and Brandon will be very happy to hear about your kind words and high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
From the moment I walked in Margaret introduced herself
From the moment I walked in Margaret introduced herself with a warm hug and assured me and my family would go home with a new car. I was able to take home the car I actually wanted with fair pricing. Alongside with the managers and front desk people they will make the whole experience stress free. As a women it’s a bit intimidating to buy a car on your own, not knowing if they would take advantage of you. Margaret and the whole team broke down the numbers for me and explained it to ensure I understood everything 100%. Thank you Margaret and Thank you Alex! Thank you to the whole Downers Grove Team!
From the moment I walked in Margaret introduced herself
From the moment I walked in Margaret introduced herself with a warm hug and assured me and my family would go home with a new car. I was able to take home the car I actually wanted with fair pricing. Alongside with the managers and front desk people they will make the whole experience stress free. As a women it’s a bit intimidating to buy a car on your own, not knowing if they would take advantage of you. Margaret and the whole team broke down the numbers for me and explained it to ensure I understood everything 100%. Thank you Margaret and Thank you Alex! Thank you to the whole Downers Grove Team!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Christia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I don't write often bad reviews but this is completely
I don't write often bad reviews but this is completely different. I come to see 2016 Range Rover diesel and was completely shocked when I saw how many scratches was on the car. Newer mention on description of the car or previous conversation with dealership. It's crazy what kind of price they add 23000 and later reduced after when I told them to 21000 that car nobody will buy for that price even if you reduce to 5,000 . Never come back again.
I don't write often bad reviews but this is completely
I don't write often bad reviews but this is completely different. I come to see 2016 Range Rover diesel and was completely shocked when I saw how many scratches was on the car. Newer mention on description of the car or previous conversation with dealership. It's crazy what kind of price they add 23000 and later reduced after when I told them to 21000 that car nobody will buy for that price even if you reduce to 5,000 . Never come back again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Damir, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (312) 888-2967 so we may assist you in moving forward towards a resolution.
Exceptional service at Napleton’s Aston Martin!
Exceptional service at Napleton’s Aston Martin! Margaret went above and beyond to make the car-buying process seamless and enjoyable. She was knowledgeable, patient, and never pushy, making us feel completely comfortable throughout. If you’re in the market for a vehicle, I highly recommend asking for Margaret!
Exceptional service at Napleton’s Aston Martin!
Exceptional service at Napleton’s Aston Martin! Margaret went above and beyond to make the car-buying process seamless and enjoyable. She was knowledgeable, patient, and never pushy, making us feel completely comfortable throughout. If you’re in the market for a vehicle, I highly recommend asking for Margaret!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!
Excellent service.
Excellent service. Margaret was very responsive and knowledgeable. Financing was effortless and quick. They definitely understand their customers
Excellent service.
Excellent service. Margaret was very responsive and knowledgeable. Financing was effortless and quick. They definitely understand their customers
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.