Reviews
From the moment I walked in Margaret introduced herself
From the moment I walked in Margaret introduced herself with a warm hug and assured me and my family would go home with a new car. I was able to take home the car I actually wanted with fair pricing. Alongside with the managers and front desk people they will make the whole experience stress free. As a women it’s a bit intimidating to buy a car on your own, not knowing if they would take advantage of you. Margaret and the whole team broke down the numbers for me and explained it to ensure I understood everything 100%. Thank you Margaret and Thank you Alex! Thank you to the whole Downers Grove Team!
From the moment I walked in Margaret introduced herself
From the moment I walked in Margaret introduced herself with a warm hug and assured me and my family would go home with a new car. I was able to take home the car I actually wanted with fair pricing. Alongside with the managers and front desk people they will make the whole experience stress free. As a women it’s a bit intimidating to buy a car on your own, not knowing if they would take advantage of you. Margaret and the whole team broke down the numbers for me and explained it to ensure I understood everything 100%. Thank you Margaret and Thank you Alex! Thank you to the whole Downers Grove Team!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Christia, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I don't write often bad reviews but this is completely
I don't write often bad reviews but this is completely different. I come to see 2016 Range Rover diesel and was completely shocked when I saw how many scratches was on the car. Newer mention on description of the car or previous conversation with dealership. It's crazy what kind of price they add 23000 and later reduced after when I told them to 21000 that car nobody will buy for that price even if you reduce to 5,000 . Never come back again.
I don't write often bad reviews but this is completely
I don't write often bad reviews but this is completely different. I come to see 2016 Range Rover diesel and was completely shocked when I saw how many scratches was on the car. Newer mention on description of the car or previous conversation with dealership. It's crazy what kind of price they add 23000 and later reduced after when I told them to 21000 that car nobody will buy for that price even if you reduce to 5,000 . Never come back again.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hi Damir, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to us at (312) 888-2967 so we may assist you in moving forward towards a resolution.
Exceptional service at Napleton’s Aston Martin!
Exceptional service at Napleton’s Aston Martin! Margaret went above and beyond to make the car-buying process seamless and enjoyable. She was knowledgeable, patient, and never pushy, making us feel completely comfortable throughout. If you’re in the market for a vehicle, I highly recommend asking for Margaret!
Exceptional service at Napleton’s Aston Martin!
Exceptional service at Napleton’s Aston Martin! Margaret went above and beyond to make the car-buying process seamless and enjoyable. She was knowledgeable, patient, and never pushy, making us feel completely comfortable throughout. If you’re in the market for a vehicle, I highly recommend asking for Margaret!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're glad to hear our Staff took such great care of you, we hope we can continue to be of service to you down the road!
Excellent service.
Excellent service. Margaret was very responsive and knowledgeable. Financing was effortless and quick. They definitely understand their customers
Excellent service.
Excellent service. Margaret was very responsive and knowledgeable. Financing was effortless and quick. They definitely understand their customers
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
I had a great experience purchasing a car.
I had a great experience purchasing a car. This is my second time buying from napleton Aston Martin and it’s always a smooth experience!
I had a great experience purchasing a car.
I had a great experience purchasing a car. This is my second time buying from napleton Aston Martin and it’s always a smooth experience!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you; we appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
our Review • 15 Word Minimum Wonderful to work with!
our Review • 15 Word Minimum Wonderful to work with! Purchased a car from Taylor in August and she was incredioly knowledgeable with the Maserati brand. She continues to check in and referred her to a friend of mine to secure his next luxury vehicle 5 stars all around
our Review • 15 Word Minimum Wonderful to work with!
our Review • 15 Word Minimum Wonderful to work with! Purchased a car from Taylor in August and she was incredioly knowledgeable with the Maserati brand. She continues to check in and referred her to a friend of mine to secure his next luxury vehicle 5 stars all around
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Feel free to reach out to us if you need anything. Have a wonderful day.
Best sales person I Met she was wonderful kindness And
Best sales person I Met she was wonderful kindness And very professional I will recommend my friends to her
Best sales person I Met she was wonderful kindness And
Best sales person I Met she was wonderful kindness And very professional I will recommend my friends to her
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we're glad to hear you found our staff to be so informative and helpful. We are always more than happy to assist you if anything else comes up. Take care!
Thank you for the outstanding service!
Thank you for the outstanding service! Smooth process, great sales person, and a fantastic experience overall!
Thank you for the outstanding service!
Thank you for the outstanding service! Smooth process, great sales person, and a fantastic experience overall!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Aston Martin of Downers Grove as your first choice for all your vehicle needs. Thank you, and have a fantastic day!
Excellent service.
Excellent service. Very attentive throughout the buying experience. Would recommend to anyone buying a similar car.
Excellent service.
Excellent service. Very attentive throughout the buying experience. Would recommend to anyone buying a similar car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again!
I worked with Margaret on my 2022 Alfa Romeo Stelvio
I worked with Margaret on my 2022 Alfa Romeo Stelvio purchase. Working with with her was such of fantastic experience. Margaret’s dedication to customers is not easy to find in car dealerships nowadays. Her communication and courtesy was above and beyond. We are happy customers not only because we got a great car but also because of Margaret’s customer service. Thanks!
I worked with Margaret on my 2022 Alfa Romeo Stelvio
I worked with Margaret on my 2022 Alfa Romeo Stelvio purchase. Working with with her was such of fantastic experience. Margaret’s dedication to customers is not easy to find in car dealerships nowadays. Her communication and courtesy was above and beyond. We are happy customers not only because we got a great car but also because of Margaret’s customer service. Thanks!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!