Reviews
The whole process from choosing to happily driving away
The whole process from choosing to happily driving away in our new Outback was handled perfectly. Robert was great to keep the us updated on delivery date and Russ was so helpful when he came out to explain all the electronics and other things. When it is time for another car we will be going back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
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Service Dept has been very helpful in diagnosing
Service Dept has been very helpful in diagnosing problems, and helped me avoid a problem by doing a battery check as part of their routine inspection - when the battery tested bad, they checked that the battery was still less than 1-year old and replaced at no charge. Appointments are always prompt, service completed within the estimate, and waiting area kept clean and organized. Great service department - they do a thorough job of their inspection checklist, and even send you a link to a video walk-through of the vehicle. Lobby is clean with good seating and snacks. Can't think of one thing they could do better.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us a review. We are grateful for your kind words and for trusting us with your automotive needs.
We bought our second Outback yesterday and love it!
We bought our second Outback yesterday and love it! Everyone at Findlay is helpful and friendly. It is the best place to purchase a car and for service too.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for taking the time to leave us a review. We are grateful for your kind words and for trusting us with your automotive needs.
I've dealt with Cameron, Greg and Chase and all three are
I've dealt with Cameron, Greg and Chase and all three are always friendly, courteous and ready to assist, they always get me in quick and taken care of. Waiting area is comfortable, snacks, etc.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us a review. We are grateful for your kind words and for trusting us with your automotive needs.
Kept us informed several times.
Kept us informed several times. Very courteous. Waiting room very comfortable, with coffee, snacks, etc.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us a review. We are grateful for your kind words and for trusting us with your automotive needs.
The Service manager and personnel at Findlay Subaru are
The Service manager and personnel at Findlay Subaru are the best! I receive excellent care for my 2014 Forester and am always informed about the issues they uncover in a respectful, informative way. Always so responsive and helpful! Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us a review. We are grateful for your kind words and for trusting us with your automotive needs.
Service department great to with.
Service department great to with. Always timely. Thank you for keeping my car in tip top shape.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for taking the time to leave us a review. We are grateful for your kind words and for trusting us with your automotive needs.
Excellent service.
Excellent service. From the Service Advisor, Cameron to waiting area…clean, comfortable with drinks and snacks. Routine oil change was done in a timely manner and will be scheduling further repairs in the future.
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Parts arrived quickly.
Parts arrived quickly. Service was fast and solved my complaint. They made it easy to have my outback repaired.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Very nice waiting area.
Very nice waiting area. Service Rep kept me informed about things that my vehicle needed (brake pads were very worn and needed replacement). Thanks for keeping my Subaru safe!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us a review and for your kind words. Please let us know how we can help in the future!