Portner Motors

Let's be honest with ourselves, the average interaction with a dealership is okay at best. You go in hoping to not be raked over the coals and are made to feel like you are inadequate in the process. I'm one of those crazy people that actually looked forward to haggling with the dealership. I looked at new vs. used, knew what I wanted, knew what I was going to spend and knew I WOULD NOT pay for additional add-ons that I didn't ask for. But guess what happened? My wife found a listing (yes dear, I made sure the internet reviewers know who actually found it) for a 2023 Tundra with all the packages I was looking for w/ 2K (!) miles on it, all for below what I hoped I would get at a standard dealership even after a 8% cut on MSRP. It was in that range of borderline great price that set off the alarm bells in my head. I looked at reviews online and the majority were about a family owned business, easiest buying experience, but yet, I was still unsure. I sent them an email asking for out the door pricing. I gave them a call on the way home from a business meeting before I had a chance to check my personal email and decided my call with them would be the deciding factor on whether or not I went and looked at the truck. Andrea transferred me over to Zack who gave me a rundown on the truck, how they got it, why it was such low miles, etc. I then asked him about the business and what it was they did. He explained they were a family owned business who did a lot with leasing vehicles and usually had a small amount of vehicles on hand to sell after they were turned in after the lease terms expired. We then discussed pricing and I was pleasantly surprised to hear that not only was their documentation fee half of what other dealerships were, they weren't trying to hide any additional fees in the price either. Truck price, taxes, title and registration and documentation fee. Done. All this in a ten minute call. Good luck getting that at any other dealership. I let him know I would be in the next day and look at the truck and would make a decision if I wanted to move forward. I spent months researching trucks, trims, packages, negotiating tactics, etc. In the back of my head, I still wanted to try and negotiate a price, figuring there *might* be a little wiggle room. You know what though? My interaction with Portner Motors was HANDS DOWN the easiest vehicle buying experience I have ever had. They made the entire experience easy from beginning to end. It was at that point I realized the deal was good enough as advertised and the experience we received from them was worth whatever extra I could try and negotiate the price down. When I showed up with my wife to take a test drive, Andrea handed me the keys. When I asked if she was going with us she's like "No, the road goes straight for a while here and there are some side roads if you want to try different roads. I'll be here when you get back." We drove around for ten minutes and came back; I knew what I wanted, the test drive was a formality to make sure the wheels didn't fall off. The truck was immaculate and was as advertised. Andrea helped with the financing application, I was approved within minutes and I signed the paperwork with her and Zack. We were able to walk in, take the test drive, fill out paperwork and leave with the truck in a little over an hour. Good luck with that at a standard dealership. You're not going to find a better vehicle buying experience anywhere else. From the zero-pressure sales process, to the overall warmth and kindness they showed us, the Portner Motors family is all you can ever ask for. I could not have been more satisfied with my purchase process and would absolutely recommend them to anyone and everyone that listens. Also, Andrea's dog Bo may be the nicest and softest cocker-spaniel you've ever met. Make sure you give him a few extra pets while your there. Just get out of the way once the printer comes on, he wants his treats!

Portner Motors is a small family owned dealership with outstanding customer service located in a remote New Jersey small town. A true hidden gem featuring beautiful, brand new looking, low mileage used cars. Unlike other dealerships, they do not pressure you to make a sale, instead they concentrate on meeting your needs. They kept seamless communication throughout the process of purchasing my 2013 Hundai Sonata Ltd, $29,000 miles , priced at least $1,000 lower than other dealerships in the U.S northeast region. They even offer out of state delivery, within a certain radius, if the sale is not concluded the day on the day of the test drive. I plan on buying a second car from their lot for my wife in the next few weeks. Truly fantastic service...