O'Daniel Honda

Bought a used car with brand new tires on it. Shortly after buying it we noticed uneven tire wear and took it in. A mechanic, insurance adjuster, and inspector... all agreed it had been in a major accident before causing $4,000 worth of damage. The service contract they sold me for over $3000 does not cover impact damage. They all said this should have been caught on inspection and recommended I call the dealership to try to work something out. Used car sales manager Cris was rude and said there’s no way his guys could make a mistake that big. He talked badly about the mechanics I took the car to and said they probably are telling me there is bigger problems than there are to make commission. When I got frustrated with his unprofessionalism, he stated he would call my place of employment and tell them not to send kids to the schools where I work. I’ve never been treated so poorly by a professional in my life. I emailed the owner Matt O’Daniel and never heard back.

Ridiculous. First they offer me the "E-Price" which evidently is the car at the advertised price -big bargain, right? Called me after I asked that they... not call me to inform me that first gear and reverse are out of car and it is at Hyundai dealer getting looked at. Then they email two hours later that the car is sold. Freaking circus. Avoid.

Extraordinary! I dread the car buying experience every time --- no matter what! So how suprised to hear from Riley Karabel the same day I emailed the dealership.... I came out the next day and now I am driving out with a new CRV. We test drove two vehicles and Riley was so knowledgible about both -- that I was able to make a decision very quickly about what would work for me. Thanks Riley for being human and knowing Honda like the back of your hand. I can only hope that you are here when I am ready to upgrade again!!!

Purchase process went ok, but afterwards we noticed there were slices in the leather on two seats. I alerted the dealership right away and I was told this... would be taken care of, even if new seats would have to be put in. After I dropped the car off they decided to change their mind and told me it was my fault, and would not honor fixing it. This is a car that had less then 100 miles on it and it looks like a blade cut the seat. I have had multiple cars with leather seats and have never had an issue. If you happen to go with O’Daniel watch out for Chad Mattan and Jason VanSchoiak.

Would recommend this dealership to all! They made my buying of a car so easy. Mark Johnson was great, along with Jason’s help. The rest of the staff too.

My husband and I had a great experience buying our first Honda. We typically take a month or so to research,test drive several vehicles to compare. Mark... Johnson was very,very good. He explained all the features very well and was not your standard pushy car salesman. We live outside of OMAHA so the next week after many,many phone calls,Mark was patient and took the time to call us back and answer every question we had. HE IS OUTSTANDING IN OUR BOOK! He made the difference.

Ray Salinas was super helpful from when my wife first arrived to look at minivans, to when he handed her the fob after the 30 minute demonstration of the... features. And Chance was super helpful in getting in and out of the financing office. Great deal all the way around. Thank you.

I recently purchased a new Honda from O'Daniel Honda in Omaha. Love the car; hate the dealership. I chose them, believing that I would be dealing with... an honest business. Unfortunately, I was wrong. They are at best incompetent -- at worst dishonest. I was told a lie that could cost me a lot of time and money. Very disappointed.

Buying my Honda CR-V was easier than I thought it would be, and a lot of that is because Steven Andrews was so thorough and knowledgeable. It's very different... from the Ridgeline I traded and loved, but I'm really enjoying the experience.

We have been O'Daniel Honda customers in the past -and find the service from start to finish still outstanding from our product specialist Peter Boll... to the honesty and help from the finance manager who made us comfortable with doing a lease. We are always glad we came to O'Daniel Honda first -and would recommend them over any other Honda dealer!