Coggin Deland Honda

I will try to keep it short. 1.I bought a 2016 pre-owned certified Accord for my daughter in May 2020. During the purchase process the sales person, Jesse,... kept showing me numbers that were wrong. He made several trips to talk to his manager as I kept telling him that the numbers were still wrong. The manager also came to speak with me, still wrong, after few more trips, they finally showed the right numbers. The purpose of doing that? IDK 2. That day I agreed to bring the car back to the dealer to get it washed & detailed, replace a nutlug in one of the tires; and obtain the second remote key. My daughter brought the car to the dealer to get all of these things done. All they did was give her the remote key. No detailing, no nutlug, as promised. I went today to ask them the reasons why they did not comply as promised. No reasons were provided. I spoke with Jesse, he gave me 2 nutlugs and he apologized. Also spoke with Leon who basically said he did not do anything wrong, although he was the person who took care of my daughter when she brought the car back to the dealer. They asked me to bring the car back for the detail. But, it is a matter of principle. I said no. They promise you everything on purchase/ signing date, after that they act as if they do not know what is going on. That was my experience with Cogging honda Deland.DEFINITELY I DO NOT RECOMMEND THIS DEALER. They did not comply as they promised. IT WAS A HASSLE TO DO BUSINESS WITH THEM.

A huge Thank You for Raul and Victor who helped me find the perfect vehicle. Raul actually listened to my needs. Even though they did not have a vehcile... that fit, Raul went out of his way to find me the perfect fit at another dealership. Upon delivery Victor took time to let me test drive and introduce me to my new vehicle. I can not say enough about these two gentlemen. They are truly professionals who care about their customers needs and not just selling a vehcile. I would highly recommend anyone purchasing a vehicle, stop by and visit Raul and Victor. They are the BEST!

Ivan, my salesman, was terrific. He assisted me every step of the way. He even checked on me after my purchase. Great Job, Ivan! Thank you.

First time leasing a vehicle and we were under the impression that they would pay the final two payments; however, we are now on the hook for about $900... (payments and fees) and do not even have the car to use. It was a "misunderstanding" that they were not willing to help make better.

Isaac was an absolute gentleman from start to finish. I took the vehicle for a test drive with Isaac who also did all the required paperwork to complete... the sale, his attitude was always cordial, polite and knowledgeable. I'm 73 years old and have purchased quite a few vehicles, I have to say this was my best and easiest purchase, Thanks Isaac for making this purchase a pleasure. Harry B.

Bob is professional sales and consultant, honest, caring and who listen to the need, then most importantly deliver in a calm and informed way. We encourage... you visit Coggin Delan Honda with your car buying needs, and allow them the opportunity to earn your biz, as we did...

I had a great experience at Coggin Deland Honda! My sister has had a positive experience there for years and highly recommended it. So I went there with... her anticipating leasing a Honda Civic. Cooper Morgan, my salesperson, made the process enjoyable for us both! He was friendly, courteous, knowledgeable, and very helpful to say the least! I would recommend that you ask for him if you want to buy or lease a Honda! Also, I want to say a big THANK YOU to William Stepaniak for honoring the deal that I missed when I was out of town. I have always experienced great service in the past at Coggin Deland Honda and other family members have too. I actually travel past another Honda dealership and drive 45 minutes to this one because it's worth it when you are treated so well! I find them to be honest and loyal to their customers. Thank you, especially to Cooper Morgan, and to all the friendly and accommodating people who helped me with my purchase at Coggin Deland Honda (see more listed below). ?????? I LOVE MY NEW CIVIC ?????? You have my 5 stars! ??????????????????????????????

After a week of back and forth on two different cars, settled on the one, great price! Raul was great as to explain all the technology and made sure I... had everything explained before the drive home. It was worth the drive from Jacksonville to get a better deal!

When you're 1300 miles from home and have a leaking rear differential, you hope for the best. Wow! We absolutely got the very best today! Our hometown... service manager arranged an appointment for us at Coggin Honda, and Kelly met us with a warm greeting. She was welcoming, prepared, professional, and knowledgeable. Our technician, Peter, identified the reason for the leak, and went above and beyond to repair it securely. He needed to replace a damaged drain plug. He showed us the damaged plug, explained the needed repair, and demonstrated ingenuity by using a longer bolt to compensate for stripped threads. He kept us informed of his progress, which was greatly appreciated. Overall, we could not have wished for a better experience! Thanks, Kelly and Peter, for your outstanding service!

Had a tremendous experience at Coggin Honda. Casey Guilmartin was amazing. Not only knowledgeable about his products but shared his expertise in a way... that made it easy to understand all the newest technology the vehicle offers. Clearly the best salesperson we have ever dealt with. Highly recommend this dealership. All personnel were so helpful. Sincere thanks to you all.