Reviews
Write a reviewTerrible service
Service is poor and expensive. Very difficult to reach a human being or schedule an appointment. I called ten times during an hour and a half and still haven't gotten a response. Don Reid was great, but Peacock is the pits since ownership change.
Horrible
Went to browse was greeted by Christian.. test drove a car.. ended up buying a pick up truck. Christian had no knowledge of the car, kept going to ask his manager. Harassed me with txt messages about buying another car from them. Manager didn’t want to budge at all on anything.. said he didn’t care about losing a customer. just a horrible experience overall. Was promised a hitch for the truck which is $15-$20 and never got it.. was told the next day they can oder it for me. Place is a joke, would never go back.
Hello Tiana, we appreciate you taking the time to leave us this feedback. Our manager would like to speak with you more regarding this matter. Please send an email to JasonBorowski@PeacockFord.com so we can reach out to you and address your problem directly.
Great service
My service specialist Lyman is very knowledgeable and a courteous person I always use Lyman for my services on my 2 Fords the repair and maintenance was done quickly
Hi Edward, thanks for highlighting some of our staff who helped make this such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!
Great People, Great Service
Lyman as always was on top of his game and took exceptional care of us and our truck! Greatly appreciated and see you the next time!
Hi, thanks for highlighting some of our staff who helped make this such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!
Thanks Peacock Ford!
Our service advisor, Jeff, is the man! He always takes great care of me and my 2017 Ford Fusion Hybrid. He is always a friendly face that greet us as soon as we arrive. Keeps us in great communication during the day while our cars in service. I always feel confident driving off the lot after my car has been taken care of.
Hi Michelle, thanks for highlighting some of our staff who helped make this such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!
Trustworthy and Competent
I have been to Jeff twice now for my Raptor and he and the Peacock Ford team are excellent because they are knowledgeable of the details, communicate well, and I trust them.
Hi, thanks for highlighting some of our staff who helped make this such a great experience. Please don't hesitate to reach out to us if there's anything more we can do!