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I would like to say that Peacock Ford is a better dealer than most others. But I was proven wrong; this dealer is just average, to say the least, the mistakes... made during my deal will keep me away from them. I understand we (people) make mistakes, but for someone like Wade, with years working in this industry, making multiple mistakes on only one deal left me with a terrible taste and experience. Mistakes were I end up being responsible for due to the lack of ethics and ownership of the problem after the deal was complete. I went from driving 28 days with the wrong license plate and registration on my truck and spending about two and a half hours on DMV fixing the problem created by Wade and his team, to being offered three oil change and maintenance during negotiations and not having it honor. The service department was friendly and polite and understood the possibility of another mistake being made and didn't charge me. I did ask to be called back to pay the service done if Wade would deny he didn't provide that in the deal. It is not about the money is about keeping your word!
Purchased three fleet vehicles from Peacock Ford. They were upfront and honest and made the buying process a breeze. Very fair prices and went to great... lengths to make sure I walked away a happy customer, which I did.
I wanted to share my experience today and thank you for the wonderful customer service as always. I had appointment for topping off the fluids, checking... the tires, have my speaker looked at & a car wash. I had an appointment with Felicia, but she was at lunch when I arrived so Jeff checked me in and assisted. I wanted to commend you on both of them. Felicia is always warm and welcoming and makes me feel like part of the family. It was great to meet Jeff and work with him today. He was very thorough and patient with me as we tried to troubleshoot the speaker issue with him and the radio man. And the best part coming from a working single mother is there was no charge for the service today or even the carwash! (Thanks Jeff �� ��) Ms Betty graciously gave me a ride back to work. She is a joy to be around and such a sweet lady. Upon arriving to pick up my vehicle it was brought up really quickly and I had a chance to catch up with one of my favorite cashiers, Susan. All around you guys have taken care of me very well and I can’t thank you enough for the personable thoughtful individuals I always come across at your Peacock Ford service. I missed seeing Sweet Ms Stella. I know you guys have her in a different department now but I thought she was always so sweet and fun to be around.
Michelle, thank you so much for your awesome and thorough review! We appreciate your repeat patronage. We are always happy to hear from our happy cust...omers, and look forward to your next visit.
I have been looking for two solid weeks on the internet. I knew exactly what I wanted and was able buy my new car today. Everyone was friendly and Linton... was fabulous . We got a really good deal.
Excellent people here. Main dealership building is in the middle of major construction/renovation; however, they have done a good job setting up temporary... quarters. Overall great experience
I shopped two different dealers and peacock did the Keith Oktem and Richard Gold were very professional. I highly purchasing a new vehicle here for no... hassle and professional service
Buying process was easy, everything set up and ready to go! Dave was very knowledgeable and was able to put me into a quality car within my budget!
We received good quality service from Peacock Ford. Jesse W. and Sam H were very helpful and were awesome to work with. We thank you!
Our salesman, Jessie made the purchase of our new car easy and simple. He was polite, respectful and knowledgeable. We laid out our desires and expectations.... Jessie quickly provided the vehicle that met our needs within our price range. This was a positive car buying experience.
Do not visit this dealership. They are the reason car salesman have such bad reputations. They will lie right to your face without any regards to get a... car off the lot. Lots of choices people when purchasing a car. So avoid this dealership.