Reviews
I had the pleasure to meet and work with Truck Specialist
I had the pleasure to meet and work with Truck Specialist Jacob Markle. Jacob provided a 100% customer satisfaction experience with my trade in vehicle for a newer model. Jacob's knowledge, expertise, courteousness and professionalism was top notch! I had the opportunity to meet other staff members as well and I can tell you this is a place where the customer is treated as #1 and will always leave satisfied. I highly recommend making a visit to Gibsons Truck World for your vehicle needs before making any decisions elsewhere.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks Vince, my car saleman was Awesome!
Thanks Vince, my car saleman was Awesome! Love my new car . Whole process was quick! I'm enjoying my new ride 😎.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is second truck I’ve bought from Gibson and both
This is second truck I’ve bought from Gibson and both times have been a great experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome place to buy a truck.
Awesome place to buy a truck. Honestly, drooling over most of them finally found this ONE stoked
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This is the 3rd vehicle purchased from Gibson.
This is the 3rd vehicle purchased from Gibson. Will be back again for the next one as well.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Just made my second purchase at GTW and it was a great
Just made my second purchase at GTW and it was a great experience! Vince made the entire process flow smoothly and I truly believe he cares about the customer. That's a trait that's hard to find in salespeople these days. Thank you Vince and the entire GTW team for selling me another truck!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ricky was a real pleasure to work with.
Ricky was a real pleasure to work with. Having visited other dealers, this experience set the bar. I should have come here first! Trucks are reconditioned well and taken care of. Bought with confidence. Not normally something you can say when buying a vehicle.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
DO NOT trust the full 135-Point Inspection, the services
DO NOT trust the full 135-Point Inspection, the services department never picks up the phone.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
I have bought 2 trucks from Gibson Trucks.
I have bought 2 trucks from Gibson Trucks. Unfortunately the last one I feel I was not dealt with fairly. I told the salesmen from the get go that I didn't want to look at any trucks without a clean Carfax. He said I totally understand. He had a truck that was just finishing up with the final service to place on lot and showed it to me. Agreed to price and made the purchase. Fast forward 2 1/2 yrs, I was considering trading in and found that the Carfax showed a major accident it had been in to a point of real close to a total. My bad I figured that our understanding of no trucks without a clean carfax didn't mean anything to the salesman even though we were crystal clear about the clean carfax. Of course now I will be losing out on several thousand dollars of value because of this. Make sure you triple check everything they are promising or you can get screwed like I did. I traveled distances to do business with them both trucks and would have continued to buy and trade with them for as long as I was able. Very disappointed
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Good afternoon Gary, could you please contact us directly to resolve any confusion with your vehicle history? The F-150 you purchased back in 2021 is still today showing a clean Carfax so we would like to be able to get some more information.. Call our sales manager directly Mike 407-321-0660
I left a review that was unwarranted. Gibson reached out to me on the issue i was having with a carfax report. I was given inaccurate information from another dealership inquiring about my resale value. Was verbally told the report of my truck having a major accident on the report. This was not true. I should have done my due diligence before leaving any kind of review. Gibson sent me a copy of the current carfax that cleary shows a clean report. I want to publicly apologize to Gibson staff and salesman that i wrongly accused of misrepresentation of my truck. I have bought 2 trucks to date from them and plan to continue in the future. They handled my complaint with complete class and understanding and appreciate them. Looking forward to doung business with Gibson in the near future.
Jacob was awesome.
Jacob was awesome. He put me in exactly what I was looking for. I pulled onto the lot just to look and pulled off the lot a happy customer.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car