Rusnak Volvo Cars

Once they got my payment, the service went downhill. Unresponsive, unhelpful, and won’t even provide a basic service report. Disappointing experience.

My car need to be serviced and so I scheduled an appointment online and selected a loaner vehicle because I need to go to some meetings that afternoon. I have done this before with this dealership. When I arrive, they tell me that they no longer offer loaner cars despite the option when making the reservation. Because the car was experiencing a failure, I could not go somewhere else and ended up getting an uber to my meetings which ended up costing me over $100 each way. Awful management, will not be back.

From sales person to finance person, in other words every person was very pleasant. I received very good service

Excellent service in a calm atmosphere. Our salesperson was wonderful and very patient. We received a great deal.

Honest, professional, and high-end experience purchasing my first Volvo. Will recommend anybody who wants a Volvo to come to this dealership.

Only giving 1 star because it's impossible to give zero. The worst customer service experience of my life. 100k EX90 that has been to the shop 7 times in the 3 months we have had it. This was our 5th Volvo we bought from the dealer and still cant get any help other than contact Volvo USA who doesn't respond at all. The car is currently sitting in our driveway because it wont go into gear. Been trying to get ahold of service for 2 days now. Car doesn't get close to the mileage it's promised, the software still doesn't work, all the promises that were made about the cars functions and updates were broken. So happy to have paid the 5k over stick because of the "high demand" the vehicle and its "next level" technology. The car shouldnt have been released for another 6 months, Forced to contact a lemon law attorney now AVOID, AVOID, AVOID,AVOID,AVOID,AVOID,AVOID, AVOID

Only giving 1 star because it's impossible to give zero. The worst customer service experience of my life. 100k EX90 that has been to the shop 7 times in the 3 months we have had it. This was our 5th Volvo we bought from the dealer and still cant get any help other than contact Volvo USA who doesn't respond at all. The car is currently sitting in our driveway because it wont go into gear. Been trying to get ahold of service for 2 days now. Car doesn't get close to the mileage it's promised, the software still doesn't work, all the promises that were made about the cars functions and updates were broken. So happy to have paid the 5k over stick because of the "high demand" the vehicle and its "next level" technology. The car shouldnt have been released for another 6 months, Forced to contact a lemon law attorney now AVOID, AVOID, AVOID,AVOID,AVOID,AVOID,AVOID, AVOID

Patrick was fantastic—knowledgeable, patient, and genuinely helpful throughout the entire process. He made buying our first Volvo smooth and enjoyable. Highly recommend Rusnak Volvo!

I would like to thank Aaron Biller for his kind attention and assistance in introducing my family to the Volvo family of products and services. Even though we did not make a final purchase at this dealership, it was Aaron's help and advice that convinced us to decide on an XC60 Ultra. We plan to get service for our vehicle at this location based on his help as well. Thank you again, Aaron!

There was no better place to purchase our new vehicle than Rusnak Volvo. From the moment we walked in the door, Regina Smith welcomed us with kindness and respect. This process can be traditionally uncomfortable, but not with Regina. She was forthright, polite, and honestly, a lot of fun to be around! If you want competitive prices and A-list treatment, this is the place.