Reviews
Another excellent job by Zach Gentile and the service
Another excellent job by Zach Gentile and the service team at City Kia! Thank you for the professionalism and level of customer service. Thank you!
Another excellent job by Zach Gentile and the service
Another excellent job by Zach Gentile and the service team at City Kia! Thank you for the professionalism and level of customer service. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Frank did a awesome job including communication and
Frank did a awesome job including communication and getting everything done very easy for us. Thanks Frank!
Frank did a awesome job including communication and
Frank did a awesome job including communication and getting everything done very easy for us. Thanks Frank!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
2 days for s simple oil change.
2 days for s simple oil change. Persistent problem with check engine light since the first week, no documented visits because of the problem, and now don't provide warranty.
2 days for s simple oil change.
2 days for s simple oil change. Persistent problem with check engine light since the first week, no documented visits because of the problem, and now don't provide warranty.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Ivan was amazing in helping us find our car.
Ivan was amazing in helping us find our car. He told us to trust him on delivering the best price possible and he definitely delivered. We are grateful for him and the team over at Kia
Ivan was amazing in helping us find our car.
Ivan was amazing in helping us find our car. He told us to trust him on delivering the best price possible and he definitely delivered. We are grateful for him and the team over at Kia
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nyla, Thank you for providing us with a review of your experience at- City Kia. We are delighted to hear that Ivan was able to match you with the right car and within the price range you were looking for. Have fun showing off your new car!
Every time my wife and I bring our KIA down to have it
Every time my wife and I bring our KIA down to have it serviced we get the most premier customer service. Both my wife and I work in a customer service industry, and it’s awesome to receive amazing customer service thank you.
Every time my wife and I bring our KIA down to have it
Every time my wife and I bring our KIA down to have it serviced we get the most premier customer service. Both my wife and I work in a customer service industry, and it’s awesome to receive amazing customer service thank you.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your KIA is ready for its next service.
Back service ,Lemon car that was not worth trading in the
Back service ,Lemon car that was not worth trading in the new car have problem with transmissions. I took it to the dealer to fix it. They hold it up for a month, giving me a loaner from the loaner when I get back the loaner I say I’m not gonna use the loan no more they gave me a rental car after the loaner car you guys called me that my car was fixed happens the next day. My car was fixed after having the car for almost a month. the car is still giving us problems new one. I think you guys are doing false advertising and getting people hook with the Kia cars that are not worth it and not resolving the problem.
Back service ,Lemon car that was not worth trading in the
Back service ,Lemon car that was not worth trading in the new car have problem with transmissions. I took it to the dealer to fix it. They hold it up for a month, giving me a loaner from the loaner when I get back the loaner I say I’m not gonna use the loan no more they gave me a rental car after the loaner car you guys called me that my car was fixed happens the next day. My car was fixed after having the car for almost a month. the car is still giving us problems new one. I think you guys are doing false advertising and getting people hook with the Kia cars that are not worth it and not resolving the problem.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I always get the best service at city kia!
I always get the best service at city kia!. Josh always goes above and beyond to make sure I always get the best.
I always get the best service at city kia!
I always get the best service at city kia!. Josh always goes above and beyond to make sure I always get the best.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Keylie, Thank you for spreading the word about the great service you received at- City Kia. Josh is a great asset to our team and will be happy to hear about your positive experience.
The City Kia service dept staff is friendly and
The City Kia service dept staff is friendly and attentive, car was returned cleaned after service.
The City Kia service dept staff is friendly and
The City Kia service dept staff is friendly and attentive, car was returned cleaned after service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello, Thank you for your very kind review. We were very happy to help you with your vehicle services and hope to see you again in the future.
My car’s oil change service was explained in detail;
My car’s oil change service was explained in detail; lounge was clean and well maintained
My car’s oil change service was explained in detail;
My car’s oil change service was explained in detail; lounge was clean and well maintained
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jordan, Thank you for your very kind review. We are pleased to hear that your oil change experience with us was so positive. We look forward to seeing you again when it is time for your next service.
Great customer services, price are super great amd the
Great customer services, price are super great amd the sales department help us whit the process of trade our 2023 carnival to a new 2025 sportage. Fast and clear process. Great people , this its our second kia car and we love it
Great customer services, price are super great amd the
Great customer services, price are super great amd the sales department help us whit the process of trade our 2023 carnival to a new 2025 sportage. Fast and clear process. Great people , this its our second kia car and we love it
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Anthony, Congratulation's on your new 2025 Sportage and welcome to the- City Kia family. We are honored that you chose our dealership for this amazing car buying experience with our team! Please let us know if there is anything else we can do to assist you, we would love to help.