City Kia

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Reviews

4.6
(156 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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2.8

Bad service by the Finance Manager

Unfortunately, I have had two bad experiences with the finance department, but the other department, especially the service center, the staff are very helpful and professional. I paid for my 2019 SUV in full since March 2021, I applied for my GAP Insurance refund. And it is still the hour when I have not received the money. I gave the requested document to Finance Manager James D Harris and he still does not respond or acknowledge my calls and emails. And I have been a loyal customer of KIA's cars since 2009.

5.0

City Kia Rocks!

I just purchased my second vehicle from City Kia. Ernesto (AKA "Nesto") from sales, Frank from Sales Management and Eric from financing were all top notch individuals. Nesto really knows the cars he is showing and Frank Eric and Nesto were all professional and a pleasure to work with. I had My first car ( a KIA Soul) that I purchased 10 years ago serviced a couple years back for a timing belt replacement and the service was good and the price was fair. My Kia Soul is now being driven as my 18 year old sons first car and it has 277K miles on it and is still running strong! City KIA is the place to go!

1.0

Stay away from this dealer!

Worst car buying experience! Sales rep didn't have an idea of what she was doing. Car was dead, no battery, all dirty a new car with the paint all scratched. In addition the color on the ad was wrong, advertised white and they only have it in blue. City Kia Care package is a ripoff! Stay away from this dealer!

5.0

Entrepreneur

The staff is Amazing in helping you reach your goals ( vehicle selection, price, and in a timely manner). This was the best car purchasing experience I have ever had.

5.0

Great experience

Coming here was the best decision I made the sells person that helped me was amazing she told me everything that was in the car what services I had with the car and overall worked hard to find something in my pay range

5.0

Satisfied customer

This is my first time purchasing a car from a Kia dealership. By far, this is the best experience that I have ever had in buying a car. I was assisted by Omar, the sales representative who went above and beyond to meet my expectations. He was very professional and attentive to what I was looking for (as well as for my concerns) and gave me the options based on what I could afford. John Leggio (sales Manager) and John Murphy (finance manager) made it possible for me to get a deal. Aurelio is the finance manager who was also very courteous and went through the paperwork with me. I am aware that Kia offers one of the best warranties on the market and I am looking forward to keep a good relationship with this specific store. I am a satisfied customer. Will update my review as I begin building a relationship with their services department as well.

5.0

Señor

El mejor concesionario de autos que hemos visitado. Muy amables y respetuosos, nos encantó que no sentimos presión alguna. Recomendamos este concesionario para la compra de su auto a varias amistades.

1.0

Rude!

Their website said 'Call for Price' on a Telluride. When my wife called, the salesman or sales manager said "Why should I give you a price over the phone? I've got 12 customers in here and that is a very popular vehicle!' I wish there was an option to give zero stars! We will never put up with rude customer service. We bought the Telluride elsewhere!

2.5

Kia Optima con GARANTIAS NO SOLICITADAS

Realmente la marca es buena, pero la politica de venta y quizas la palabra engaño suene fuerte, pero es la realidad, te venden cosas que no solicitas y uno confia en la palabra del vendedor...

5.0

COMPRA

Excelente trato y venta ,muy satisfecho con el trato del vendedor y agradecido kn el dealer, por la oportunidad de brindarme un vehículo nuevo en el cual me siento muy cómodo .

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