City Kia

⭐️⭐️⭐️⭐️⭐️ I cannot say enough good things about my experience with Abel at City Kia Service Department. From beginning to end, Abel demonstrated an exceptional level of professionalism, communication, transparency, and customer service. My vehicle came in with a significant A/C issue involving the evaporator core, but during the process additional problems were discovered, including a faulty sensor and an oil leak related to missing hardware from previous service. Abel kept me informed as each issue was discovered, explained what was happening, and made sure everything was properly addressed rather than simply fixing the original complaint and sending me on my way. What impressed me most was how much Abel genuinely worked with me throughout the entire process. He was transparent about the repairs and pricing, communicated consistently, and went out of his way to bring the final cost down and make the situation work for everyone involved. I never felt like I was being left in the dark or treated like just another repair order. I’ve owned several vehicles and thankfully haven’t had many that required this level of repair, but Abel made what could have been an extremely stressful experience significantly easier. His professionalism was honestly above and beyond what I have experienced with most service departments. The fact that he continued making sure everything was taken care of even on his day off says a lot about the level of pride he takes in his work and how seriously he treats his customers. City Kia has an outstanding service advisor in Abel. Management should absolutely recognize him for the level of customer service he provides. Because of how he handled this situation, I would have no hesitation returning to City Kia for future service. Five stars without question. Thank you, Abel, for taking care of me and my vehicle and for going far beyond what I expected.

Dealership very nice staff and very clean place. They were very helpful and make you feel comfortable

Great customer service , goes above and beyond , I needed a quote for a Mirror reflector and he got it for me

Smooth and the service guy was very communicative They provided a ride home for me since it was going to take a few hours to complete my service

Great From start to finish it's very customer service oriented which is a plus and they keep us informed of time and other services and definitely free breakfast it's a plus lol cuz we have to wait a little at times

Great Custumer service from start to end Very detailing about the process and always keep me updated about my vehicle.

They took care of us really well. My vehicle was ready a lot quicker than expected and the service was top notch.

5 Excellent, the agent explaining everything good job I recommend that agent Good Recommend Surprise

Abel provided above and beyond service that wilm make us definitely come back again and recommend it

Daniel is professional, nice worker. Daniel explained very clearly what needed to be done for my car. He arranged a ride for me to and from the shop. My car was washed. It was very nice. And I didn't wait at all when I arrived for service.