Miami Lakes Automall - Chevrolet Kia Dod

Hi I’m really happy with you guys you guys always give me good services?

Total lack of communication. No reach out from them after calling and leaving voicemails. I am very dissatisfied with this experience.

I had a great experience buying my new 2025 chevy Silverado. Great prices and discounts!

Los trabajadores son excepcionales me atendi� Luis Mej�a todo el tiempo dispuesto a ayudar muy buen vendedor complaciente vaya divino y el Financista Daniel s�per nice hombre amigo tremenda persona se los recomiendo vayan a ese dealer

The sales Representative Ernesto Frontodona was very profesional , respectful and well Knowledge about our desire and the type of car we need. I recommended 100% He answered all our question regarding the car ,the price and the Financing process, besides he speak both languages Spanish and English. I will be back to your dealer without any doubts.

Favio Rozada sales rep ,Finance representative and insurance representative were an outstanding team in allowing me to join the Kia family at the Miami Lakes dealership. We'll never go elsewhere after experiencing the professional curiosity that all customers show expect when buy a new automobile. Thank you team members. You deserve a shout out !!!

Dealership and management is not good. I have been trying to contact them for over 3 weeks. The parts department staff has no customer Service etiquette. Time after time, they ignore the calls and when they answer, they tell you to “hold” but in reality they send you to voice mail. I have left over a dozen voicemails and not even the decency of a response. After 2 weeks of non-responsiveness, I left work early, showed up and employee tells me cut and dry to wait at home for a response. Totally unacceptable. I proceeded to contact a Sofia lady who allegedly supervises the Parts department and again, left several voicemails at their direct line with no response. A dealer that only cares about selling you a car, but falls into this gross lack of respect for your time and effort, is NOT worth the business. Bad reputation. Note to management: I’m sure I’m not the only one, you are losing customers and future deals.

I am absolutely thrilled with my experience at Miami Lakes Auto Mall. I can't thank enough Michael the sale representative..From the start, he was incredible , amazing and attentive to all my needs. He showed different car options and packages for the best Choice!! I am so happy with my 2025 Chevy Traverse and I recommend Miami Lakes to anyone that wants to get a Car!!

Thank you Mitsubishi service dept . Greatly appreciated. Thank you for The good Job. And your service

Una experiencia maravillosa muy complacida con toda su atención y muy complacida con los precios y la rapidez con que hacen su trabajo los más duros de Miami los recomiendo al 100%