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South Bay Lexus

(1,535 reviews)
Visit South Bay Lexus
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 8:00am–3:00pm
Sunday 10:00am–7:00pm Closed
2021 state dealer award
View 4 awards
2021 state dealer award
2025 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award
New (310) 235-4909 (310) 235-4909
Used (310) 294-8010 (310) 294-8010
Service (310) 349-3119 (310) 349-3119

Reviews

(1,535 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Bay Lexus from DealerRater.

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Fernando is a BEAST!!!

Fernando, is a BEAST!!! He is definitely a Service Advisor that will take every detail to its complete fullest. He will listen, and care for the customer. You definitely won’t be disappointed with his service at South Bay Lexus. Great service, great employee, always a complete and happy customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the great review! We appreciate your support and are happy to hear that Fernando went above and beyond to assist with your vehicle. Drive safely, and we hope to see you back again at South Bay Lexus of Torrance!

Service Professionals

2 car purchases in past 11 years - sales department has been great and the service department has been excellent. Most recent experience with Jerry in the service department was timely, efficient and professional. THANK YOU JERRY!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Lee - We are so grateful to have you as a returning customer! Thank you for choosing South Bay Lexus Torrance and for sharing your kind words about Jerry. Safe travels ahead!

Very professional and competent in their service. Easy...

Very professional and competent in their service. Easy to communicate. Service area clean and organized.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent Service Received

The quality of service was excellent. Gerardo was a pleasure to deal with. I appreciated the excellent service I received! The service here has always been excellent. It’s nice to see that level of consistency.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are always happy to help you out! Thanks for supporting South Bay Lexus, Christopher. We hope to see you again soon!

Thank you very much for fixed my car problems,I’m very...

Thank you very much for fixed my car problems,I’m very happy with it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Ever drive from San Diego to Torrance (approx 100 mi) on...

Ever drive from San Diego to Torrance (approx 100 mi) on a Saturday of a holiday weekend? Tim and South Bay Lexus made it worth it! After the 2.5 hr drive Tim greeted me with personable professionalism and outstanding customer service. I get valued and appreciated as an individual individual, not just another customer. He was gracious and pat6as I walked through making my decision between 3 cars. No pressure are hard sale tactics. The entire process was a pleasure from start to finish. The entire team at South Bay did a great job. Kudos also to (another) Tim in the back office, and to Adriana the receptionsit. These are the people behind Lexus' famous customer service! (On mobile, excuse any type-o's).

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Dealer response

Thanks so much for making the long trip over to South Bay Lexus for your vehicle! It's great that Tim was professional, gracious, and wonderful to work with. Thanks for trusting us to score you your vehicle! We appreciate your business and wish you many happy miles in your vehicle.

Another great experience at Lexus South Bay!

I recently leased my second ES350 from Mohammad Hakim at South Bay Lexus. His relaxed manner, patience and willingness to go the extra mile to make sure I find exactly what I’m looking for makes the experience feel like you’re just spending the day with a friend rather than a salesperson. I highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Cheryl, thank you for taking the time to share! We strive to deliver a seamless purchase experience, and hearing that this was reflected in your time working with Mohammad made our day. Drive safely in your new Lexus ES 350, and enjoy it! We hope to see you back again at South Bay Lexus of Torrance!

Go see David at South Bay Lexus!

We had the pleasure of working with David Mata that sold us our beautiful RX350 F Sport. David was absolutely wonderful, not pushy or hard selling and I appreciate that. I don't like going to car dealers because the sales people are like vultures and talk your ear off, but not David. He was professional and didn't pressure us or make me feel like his life was depending on this sale. We had been to 3 other dealers and walked away from them all. David made me feel comfortable and let us make our decision without pressure. Thank you so much David Mata, we love our new car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Congratulations on your new Lexus RX 350 F Sport, Annette! There's nothing better than hearing from a happy customer so thank you for taking the time to let us know about your experience working with David. We will certainly let him know his can-do attitude and professionalism made your buying journey a pleasant one. Enjoy the new ride and thanks for choosing South Bay Lexus Torrance!

The service tech, Brian Jones was very knowledgeable,...

The service tech, Brian Jones was very knowledgeable, helpful & professional during my recent visit for service. I'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Treated with kindness and Professionalism!

I arrived at dealership, was immediately attended. I ask for Ramon Williams, the gentleman immediately called Ramon. I got to say Ramon Williams was professional, was all questions asked, Ramon explained everything in simple terms. Ramon's customer service was Excellent, I would definitely come to see Ramon Williams if I was in need of another Lexus. I will definitely be doing my maintenance at Lexus. Thank you Ramon for taking the time to serve my wife and I.I highly Recommend Ramon at Lexus on Crenshaw Blvd, Torrance, CA 92505

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ramiro, thank you for taking the time to review us! We appreciate your support and are happy to hear that you had such a successful purchase experience working with Ramon and the South Bay Lexus of Torrance team. Drive safely, and we hope to see you back again down the road!