Reviews
Thank you Brooke for getting me in for service as quick
Thank you Brooke for getting me in for service as quick as you did, you are awesome! The ride to the Mall and back was great we really appreciated everything you did for us and the car was taken care of well! You are truly amazing until next time
Thank you Brooke for getting me in for service as quick
Thank you Brooke for getting me in for service as quick as you did, you are awesome! The ride to the Mall and back was great we really appreciated everything you did for us and the car was taken care of well! You are truly amazing until next time
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words about Brooke and the 5 stars post. I know how truly grateful Brooke will be when I share your post with her... Thank you again, Cordy Cerami
Update 6/26/2025 as always John Yarber never disappoints
Update 6/26/2025 as always John Yarber never disappoints excellent service this is why we follow him. i owned a Q50 blue 2023. i always follow your service man John Yarber. He moved to your location. He is the best at everything he does. i have been with him for years now this is my second Infiniti with his service skills. i Highly recommend asking for john a great added addition to your location. I like the new location.
Update 6/26/2025 as always John Yarber never disappoints
Update 6/26/2025 as always John Yarber never disappoints excellent service this is why we follow him. i owned a Q50 blue 2023. i always follow your service man John Yarber. He moved to your location. He is the best at everything he does. i have been with him for years now this is my second Infiniti with his service skills. i Highly recommend asking for john a great added addition to your location. I like the new location.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Carolyn, Thank you once again for your kind posts and recommendations. John is also very grateful... Cordy Cerami
Olivia has been my go to Service Advisor for the past
Olivia has been my go to Service Advisor for the past 5yrs I've been bringing my vehicle for Service. She's awesome and the environment is very welcoming, relaxing & clean. Thank you Olivia and mgmt team for providing excellent customer service. Carla
Olivia has been my go to Service Advisor for the past
Olivia has been my go to Service Advisor for the past 5yrs I've been bringing my vehicle for Service. She's awesome and the environment is very welcoming, relaxing & clean. Thank you Olivia and mgmt team for providing excellent customer service. Carla
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- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind posts, our entire team loves all the kind words... Thank you again, Cordy Cerami
Mike had the great attitude willing to help any one
Mike had the great attitude willing to help any one As a customer I fell thanks for the excellent service
Mike had the great attitude willing to help any one
Mike had the great attitude willing to help any one As a customer I fell thanks for the excellent service
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words and 5-star post. Mike and the entire team always love a great 5 star... Thank you again, Cordy Cerami
Thank you Brooke, for setting such a high standard for
Thank you Brooke, for setting such a high standard for customer service and for going above and beyond to ensure every detail of my car’s maintenance was handled with quality. It goes without saying that Brooke is truly outstanding. Her dedication, attention to detail, and commitment to excellence are evident in every interaction.
Thank you Brooke, for setting such a high standard for
Thank you Brooke, for setting such a high standard for customer service and for going above and beyond to ensure every detail of my car’s maintenance was handled with quality. It goes without saying that Brooke is truly outstanding. Her dedication, attention to detail, and commitment to excellence are evident in every interaction.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Leo, Wow, thank you for such an eloquent and detailed compliment about Brooke. I know how truly grateful she will be when I share it with her... Thank you again, Cordy Cerami
In a world where it is very hard to find good customer
In a world where it is very hard to find good customer service anymore, I must say...... John in service knocked it out of the park!! He was a pleasure to work with but most of all very tenitive and did a great job making sure we were taken care of. John and this dealership has exceptional service!! Thank you for making our experience rememberable.
In a world where it is very hard to find good customer
In a world where it is very hard to find good customer service anymore, I must say...... John in service knocked it out of the park!! He was a pleasure to work with but most of all very tenitive and did a great job making sure we were taken care of. John and this dealership has exceptional service!! Thank you for making our experience rememberable.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the incredibly kind words about your recent experience with John in our service department. I know how truly grateful John will be when I share your post with him... Thank you again, Cordy Cerami
Ask for Jorge Aragon when you go to Infiniti of Ontario!
Ask for Jorge Aragon when you go to Infiniti of Ontario! He’s the best and he is very thorough when explaining all the features! He has a great sense of humor as well and that’s a big plus for me! Thanks again Jorge and all the team members at your dealership!
Ask for Jorge Aragon when you go to Infiniti of Ontario!
Ask for Jorge Aragon when you go to Infiniti of Ontario! He’s the best and he is very thorough when explaining all the features! He has a great sense of humor as well and that’s a big plus for me! Thanks again Jorge and all the team members at your dealership!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the 5 stars. We are all appreciative that you took time to post about your experience. Regards, Andrew A.
I take my car to Ontario Infiniti to get Maintenance
I take my car to Ontario Infiniti to get Maintenance service done, And I must say the customer service here is awesome. Mr. John is so attentive at making sure the needs of the customers is met thank you, Mr. John thank you Ontario Infiniti ❤️
I take my car to Ontario Infiniti to get Maintenance
I take my car to Ontario Infiniti to get Maintenance service done, And I must say the customer service here is awesome. Mr. John is so attentive at making sure the needs of the customers is met thank you, Mr. John thank you Ontario Infiniti ❤️
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Zena, Thank you for your feedback and the 5 stars review. We are glad that you're back on the road with your QX60. See you next time. Regards, Andrew A.
We were very pleased with the recent service completed on
We were very pleased with the recent service completed on our 2018 QX80 and our Service Advisor Mike who was very professional and helpful. It was also very helpful to have the free Lyft service to a nearby location we went to while waiting for our vehicle to be ready. and best of all :) our QX80 looked like brand new with the great wash and detail job they did on it so thank you to the Infiniti of Ontario team!! P.S. we also love the method of communications with the estimate and service updates sent to our phone WITHOUT having to download an app, it made the service work easy to view as they provided photos as well, thought that was very cool... Art and Jill, Canyon Lake, CA
We were very pleased with the recent service completed on
We were very pleased with the recent service completed on our 2018 QX80 and our Service Advisor Mike who was very professional and helpful. It was also very helpful to have the free Lyft service to a nearby location we went to while waiting for our vehicle to be ready. and best of all :) our QX80 looked like brand new with the great wash and detail job they did on it so thank you to the Infiniti of Ontario team!! P.S. we also love the method of communications with the estimate and service updates sent to our phone WITHOUT having to download an app, it made the service work easy to view as they provided photos as well, thought that was very cool... Art and Jill, Canyon Lake, CA
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Art, Thank you for posting this 5 stars review. We are beyond grateful. Regards, Andrew A.
Brooke’s very personable and empathetic approach on
Brooke’s very personable and empathetic approach on addressing my specific car service requests impressed me to come back again.
Brooke’s very personable and empathetic approach on
Brooke’s very personable and empathetic approach on addressing my specific car service requests impressed me to come back again.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Francis, Thank you for taking the time to post your kind words about Brooke and the 5 stars review. I will be sure to share your accolades with Brooke, and I know how truly grateful she will be... Thank you, Cordy Cerami