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INFINITI of Ontario

(2,323 reviews)
Visit INFINITI of Ontario
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–3:00pm
Sunday 10:00am–7:00pm Closed
2025 state dealer award
View 17 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2018 state dealer award 2017 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award

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New (909) 480-4138 (909) 480-4138
Used (909) 962-8945 (909) 962-8945
Service (909) 962-8943 (909) 962-8943

Inventory

See all 95 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2018.
We have activated our best practices plan for reducing the possible exposure from community spread. Contact us for more information on our store-to-door sales and delivery process. INFINITI of Ontario offers an impressive selection of new and pre-owned INFINITI vehicles in Ontario CA. Our staff makes the process of buying your next vehicle easy. Browse our complete inventory of new and pre-owned INFINITI vehicles and learn more about our various financing options. Schedule a personal one-on-one guest drive online or stop by INFINITI of Ontario and talk to us in person. Our goal is to get you behind the wheel of your own INFINITI!
We are a values-driven automotive retailing company committed to doing Right Things Right!

Service center

Phone number (909) 962-8943

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(2,323 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of INFINITI of Ontario from DealerRater.

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Thank you Brooke for getting me in for service as quick

Thank you Brooke for getting me in for service as quick as you did, you are awesome! The ride to the Mall and back was great we really appreciated everything you did for us and the car was taken care of well! You are truly amazing until next time

Thank you Brooke for getting me in for service as quick

Thank you Brooke for getting me in for service as quick as you did, you are awesome! The ride to the Mall and back was great we really appreciated everything you did for us and the car was taken care of well! You are truly amazing until next time

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words about Brooke and the 5 stars post. I know how truly grateful Brooke will be when I share your post with her... Thank you again, Cordy Cerami

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Update 6/26/2025 as always John Yarber never disappoints

Update 6/26/2025 as always John Yarber never disappoints excellent service this is why we follow him. i owned a Q50 blue 2023. i always follow your service man John Yarber. He moved to your location. He is the best at everything he does. i have been with him for years now this is my second Infiniti with his service skills. i Highly recommend asking for john a great added addition to your location. I like the new location.

Update 6/26/2025 as always John Yarber never disappoints

Update 6/26/2025 as always John Yarber never disappoints excellent service this is why we follow him. i owned a Q50 blue 2023. i always follow your service man John Yarber. He moved to your location. He is the best at everything he does. i have been with him for years now this is my second Infiniti with his service skills. i Highly recommend asking for john a great added addition to your location. I like the new location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Carolyn, Thank you once again for your kind posts and recommendations. John is also very grateful... Cordy Cerami

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Olivia has been my go to Service Advisor for the past

Olivia has been my go to Service Advisor for the past 5yrs I've been bringing my vehicle for Service. She's awesome and the environment is very welcoming, relaxing & clean. Thank you Olivia and mgmt team for providing excellent customer service. Carla

Olivia has been my go to Service Advisor for the past

Olivia has been my go to Service Advisor for the past 5yrs I've been bringing my vehicle for Service. She's awesome and the environment is very welcoming, relaxing & clean. Thank you Olivia and mgmt team for providing excellent customer service. Carla

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind posts, our entire team loves all the kind words... Thank you again, Cordy Cerami

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Mike had the great attitude willing to help any one

Mike had the great attitude willing to help any one As a customer I fell thanks for the excellent service

Mike had the great attitude willing to help any one

Mike had the great attitude willing to help any one As a customer I fell thanks for the excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words and 5-star post. Mike and the entire team always love a great 5 star... Thank you again, Cordy Cerami

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Thank you Brooke, for setting such a high standard for

Thank you Brooke, for setting such a high standard for customer service and for going above and beyond to ensure every detail of my car’s maintenance was handled with quality. It goes without saying that Brooke is truly outstanding. Her dedication, attention to detail, and commitment to excellence are evident in every interaction.

Thank you Brooke, for setting such a high standard for

Thank you Brooke, for setting such a high standard for customer service and for going above and beyond to ensure every detail of my car’s maintenance was handled with quality. It goes without saying that Brooke is truly outstanding. Her dedication, attention to detail, and commitment to excellence are evident in every interaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Leo, Wow, thank you for such an eloquent and detailed compliment about Brooke. I know how truly grateful she will be when I share it with her... Thank you again, Cordy Cerami

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In a world where it is very hard to find good customer

In a world where it is very hard to find good customer service anymore, I must say...... John in service knocked it out of the park!! He was a pleasure to work with but most of all very tenitive and did a great job making sure we were taken care of. John and this dealership has exceptional service!! Thank you for making our experience rememberable.

In a world where it is very hard to find good customer

In a world where it is very hard to find good customer service anymore, I must say...... John in service knocked it out of the park!! He was a pleasure to work with but most of all very tenitive and did a great job making sure we were taken care of. John and this dealership has exceptional service!! Thank you for making our experience rememberable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the incredibly kind words about your recent experience with John in our service department. I know how truly grateful John will be when I share your post with him... Thank you again, Cordy Cerami

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Ask for Jorge Aragon when you go to Infiniti of Ontario!

Ask for Jorge Aragon when you go to Infiniti of Ontario! He’s the best and he is very thorough when explaining all the features! He has a great sense of humor as well and that’s a big plus for me! Thanks again Jorge and all the team members at your dealership!

Ask for Jorge Aragon when you go to Infiniti of Ontario!

Ask for Jorge Aragon when you go to Infiniti of Ontario! He’s the best and he is very thorough when explaining all the features! He has a great sense of humor as well and that’s a big plus for me! Thanks again Jorge and all the team members at your dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the 5 stars. We are all appreciative that you took time to post about your experience. Regards, Andrew A.

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I take my car to Ontario Infiniti to get Maintenance

I take my car to Ontario Infiniti to get Maintenance service done, And I must say the customer service here is awesome. Mr. John is so attentive at making sure the needs of the customers is met thank you, Mr. John thank you Ontario Infiniti ❤️

I take my car to Ontario Infiniti to get Maintenance

I take my car to Ontario Infiniti to get Maintenance service done, And I must say the customer service here is awesome. Mr. John is so attentive at making sure the needs of the customers is met thank you, Mr. John thank you Ontario Infiniti ❤️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Zena, Thank you for your feedback and the 5 stars review. We are glad that you're back on the road with your QX60. See you next time. Regards, Andrew A.

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We were very pleased with the recent service completed on

We were very pleased with the recent service completed on our 2018 QX80 and our Service Advisor Mike who was very professional and helpful. It was also very helpful to have the free Lyft service to a nearby location we went to while waiting for our vehicle to be ready. and best of all :) our QX80 looked like brand new with the great wash and detail job they did on it so thank you to the Infiniti of Ontario team!! P.S. we also love the method of communications with the estimate and service updates sent to our phone WITHOUT having to download an app, it made the service work easy to view as they provided photos as well, thought that was very cool... Art and Jill, Canyon Lake, CA

We were very pleased with the recent service completed on

We were very pleased with the recent service completed on our 2018 QX80 and our Service Advisor Mike who was very professional and helpful. It was also very helpful to have the free Lyft service to a nearby location we went to while waiting for our vehicle to be ready. and best of all :) our QX80 looked like brand new with the great wash and detail job they did on it so thank you to the Infiniti of Ontario team!! P.S. we also love the method of communications with the estimate and service updates sent to our phone WITHOUT having to download an app, it made the service work easy to view as they provided photos as well, thought that was very cool... Art and Jill, Canyon Lake, CA

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Art, Thank you for posting this 5 stars review. We are beyond grateful. Regards, Andrew A.

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Brooke’s very personable and empathetic approach on

Brooke’s very personable and empathetic approach on addressing my specific car service requests impressed me to come back again.

Brooke’s very personable and empathetic approach on

Brooke’s very personable and empathetic approach on addressing my specific car service requests impressed me to come back again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Francis, Thank you for taking the time to post your kind words about Brooke and the 5 stars review. I will be sure to share your accolades with Brooke, and I know how truly grateful she will be... Thank you, Cordy Cerami

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