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Lexus of Palm Beach

(4,019 reviews)
Visit Lexus of Palm Beach
Sales hours: 9:00am to 9:00pm
View all hours
Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–7:00pm
Sunday 12:00pm–5:00pm
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (888) 337-5579 (888) 337-5579
Used (888) 338-9407 (888) 338-9407
Service (877) 968-7031 (877) 968-7031

Reviews

(4,019 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lexus of Palm Beach from DealerRater.

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Customer

Herby Boileau was very knowledgeable about the repairs I needed for my car. He was also very courteous.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Eleanor, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Jeffrey, my service advisor was extremely courtesy and

Jeffrey, my service advisor was extremely courtesy and professional...and a nice guy. I was kept up to date on the progress and car was finished on time. Also, the scheduler, Jason, was fantastic also with prompt returns of my calls.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Very courteous and helpful.

Very courteous and helpful. My salesman Steven Miller was very patient and there was no Pressure.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Environment Clear, war and friendly staff.

Environment Clear, war and friendly staff. Brian one of the service rep never disappoint, his level of professionalism and making sure the customer needs are met is remarkable. That is why I kept going back to Lexus of Palm beach for all my car services.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

The Palm Beach Lexus service team is very dependable,

The Palm Beach Lexus service team is very dependable, caring and does a great job explaining everything. Francesca Schintu is a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Consumer response

The Palm Beach Lexus service team is very dependable, caring and does a great job explaining everything. Francesca Schintu is a pleasure to work with.

They work really hard to resolve issues and satisfy the

They work really hard to resolve issues and satisfy the customer. A beautiful facility with kind, intelligent, ethical staff. Very important in these challenging times.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Eden, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

Lexus Okeechobee

Excellent, friendly,accommodating, and reasonable prices.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Ann, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Great service and Professional Staff!

My experience was great from beginning to end. Quick and painless. Everything was explained to me in detail and processed in a most timely fashion. Would highly recommend!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Mark, it means so much to us that you chose our dealership! We appreciate your recommendation of Lexus of Palm Beach and we hope to be of service again in the future.

Great job helping me get the upholstery repaired on my

Great job helping me get the upholstery repaired on my 2006 Lexus 430. Got a price on replace and repair. Went repair and u can’t tell.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

Service at Lexus with Usman

I am always happy with the service that Usman gives me. He is an honest and accommodating and he is the reason I still bring my vehicle to Lexus for service since 2010!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Deborah, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!