Grieco Mazda of Delray Hours
Grieco Automotive Group is a family business that's dedicated to 100% customer satisfaction. Whether you're purchasing a
new or pre-owned vehicle, servicing the one you already own, or shopping for a part, we work hard to provide a world-class experience at every Grieco location. Our staff at Grieco Mazda of Delray Beach is proud to bring our knowledge and expertise to the table when we help our customers find their next Mazda vehicle. Our focus is toward bringing the best service in the Delray Beach, FL area. Our sales staff is always focused on helping our customers narrow down the options until they are confident, comfortable, and settled.
"We're Here For You!"
Wheel Alignment (4WD)
Read reviews that mention:
After leasing my new Mazda CX-5 almost two weeks ago, I brought it in to get the vehicle pinstriped. Shon Pfeiler, Service Manager, coordinated this service... for me. Shon was very responsive and professional. He did a great job of making sure that everything was handled properly from beginning to end. I was very pleased with the way Jeff Dempsey pinstriped my vehicle. He is a true artist. I highly recommend Grieco Mazda of Delray for purchases and service.
Wow, that is what we love to hear! Thank you for the kind words. Your recommendation means the world to us.
I went to buy a truck they were promoting on line. My wife contact dealer before we go and they told her vehicle was available. Once there, they asked... us how we were going to pay and we told them cash. After that, everything was a mess. First, they told us that truck wasn't there, but they could sell me a 3 years older vehicle for the same price, later on first seller brought sales manager and told us, he could get the truck we wanted but we have to pay 1000 on top of the price because that was his flat. He pushed us to get into his credit system to get his flat. So, sales people here sucks. Advertising on line is just suckers bait. Nothing honest in this place.
We regret to hear that you had a negative experience with us. This is not the culture that we promote here at Grieco and we take that very seriously. ...In an effort to work towards a resolution, we would appreciate a chance to speak with you. If you are willing, please reach out to Ron Belazeros, General Manager, via email at email@example.com to discuss this further. Thank you again for bringing this to our attention.
More than an exceptional experience, I did not receive the ' typical' dealership runaround. I received the customer service that any consumer would appreciate.... The dealership is there to make a profit, but my needs and wants ahead of their own Thank you to the Finance Team who assisted me without any hassle.
AVOID this is dealership AT ALL COST!! The customer service here is awful!! They run this dealership like a game instead of a business, Yasaira Estevez... and Yadira Nidan took 8 months to get me a simple license plate. They lied to me about when it would arrive, and it didn’t. And they made up excuses, that were invalid. They even didn’t answer any calls or emails, poor customer service, poor professionalism, poor dealership!
Colby, after some research, we understand that you had purchased a vehicle on January 19th from Grieco Chevy of Delray, not Grieco Mazda of Delray. It... was requested that the vehicle be registered in a different state, which required inspection. Our team then attempted to reach out to you numerous times with no avail until July. We then communicated what was required and did not receive the required documents until early August. We are sincerely sorry for any miscommunication and our finance team tried their best to ensure customer satisfaction. We wish you luck in any future car buying experiences.
Saw a used minivan online so I contacted the dealer though cars.com. Immediately I received a response with all the details about the van. I scheduled... an appointment for test drive. Was taken care of as soon as got there. Had the car ready and waiting. The loan process was fast and easy. The staff there was great very attentive. Made the whole process hassle free. Overall a great experience.
I have been leasing for over 15 years and I always feel horrible after leaving the dealership until now. I did everything over the phone and internet... and the person assisted me throughout the entire process was Maurode Desrosiers. I highly recommend going to him and this dealership. The only time I had to visit the dealership was to pick up my new lease and it took less than 30 minutes.
Thank you for the amazinf rating and review, Charles! We're so happy thrilled your visit to our dealership was so positive.
I would love to leave a positive review, most of my experience was ok. But when you get things in writting and people avoid you, its unnerving. My ex... husband and i stopped by and left over 5 messages for the key fobs that were supposed to be made for our new purchase but almost 3 weeks later no one will pick up my calls. Russell the salesman is always with a customer and wont returns calls. Ive asked for the manager and i keep getting internet sales then put on hold. Terrible customer service. Still on hold.
Hi Ashley, we sincerely apologize for your frustration and would like to get this resolved for you right away. If your available please email us at cu...firstname.lastname@example.org with your contact info and we will be in touch shortly. Thank you.
I met with Walter Turbitt our vehicle exchange manager and was very satisfied with my experience. He was very knowledgeable and personable. I have been... dealing with this Mazda dealership for many many years and I always find your staff to be friendly and efficient. From the people who sell me the cars to the staff that service them, I highly recommend.
I never write reviews but this time I had to ! What can I say...I was moving down from the mid-west and needed a car in south Florida ... had no clue where... to start and came across Greico Mazda in Delray beach. For those that are looking to buy a used car in a different state, it can be hard as you do not know what you may be getting into without actually driving the car. From the beginning I was taken care of by Kevin Bufford ! The guy is exceptional....I had 3 weeks till my visit to Florida and he helped me select a used car under 10 k and made the finance process through Mike exceptionally smooth. He personally inspected the car for me made sure everything was fine. I flew in to town, went to the dealership and walked out in 30 mints. Cant get better than that. The car needed a few things such as the sun screen mirror needed attention, went in got that done in 20 mints.... just a phone call and things get taken care of. So its just been a week that i got the car, so i'll be writing a review about how the car has been after a month or two. But so far my experience with Grieco mazda has been great and defiantly recommend you to get in touch with Kevin Bufford if you need exceptional customer service. Thanks !
Great experience purchasing a used Maxda3 at Greico. Sales consultant Oscar Pijuan was a pleasure to work with and helped us get a great deal on a great... car. Thanks to everyone at Greico Delray who made this happen. Thanks again