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Brandon Honda

(15,187 reviews)
Visit Brandon Honda
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–8:00pm
Tuesday 9:00am–9:00pm 7:00am–8:00pm
Wednesday 9:00am–9:00pm 7:00am–8:00pm
Thursday 9:00am–9:00pm 7:00am–8:00pm
Friday 9:00am–9:00pm 7:00am–8:00pm
Saturday 9:00am–8:00pm 7:00am–5:00pm
Sunday 10:00am–6:00pm 7:00am–3:00pm
2020 state dealer award
View 14 awards
2020 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (877) 254-4783 (877) 254-4783
Used (813) 425-0133 (813) 425-0133
Service (813) 644-8597 (813) 644-8597

Reviews

(15,187 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Brandon Honda from DealerRater.

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Christian was very helpful.

Christian was very helpful. Not only was he patient but he helped us set up our Apple Car Play and explained the features on the car. We’re also very grateful for the finance team who walked us though each step.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Eddie was so helpful to me and my mother.

Eddie was so helpful to me and my mother. He answered all questions that we had with grace and gave an informative tour and test drive with us. I could not express enough how much he should be valued at brandon Honda

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Received the car and and price I wanted for my new

Received the car and and price I wanted for my new vehicle. I went to the right place.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Christian Cahueque is by far the most patient,

Christian Cahueque is by far the most patient, respectful, knowledgeable, and friendly salesperson I have ever worked with. During our communications, I actually would forget that his title was sales and not Customer Satisfaction. He took the time to listen to every little detail that I was looking for and ensured that I was completely comfortable throughout the purchasing process. Coming from a family of Honda owners, with some even working for Honda, I would recommend Christian Cahueque and Brandon Honda to anyone and everyone. Thank you Christian for such an amazing experience!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Eddie Guadalupe gave me excellent treatment, very

Eddie Guadalupe gave me excellent treatment, very professional in his work. Thank you very much for everything!!!!

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great atmosphere.

Great atmosphere. Everyone is friendly, knowledgeable, and helpful. They really know the process to make sure you get exactly what you're looking for. No high pressure sales tactics. If you go there, ask for Eddie Guadalupe. He really know how to make you feel welcone by treating you like family.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Eddie Guadalupe was FANTASTIC!

Eddie Guadalupe was FANTASTIC! Very helpful, willing to listen, super easygoing m, very knowledgeable, quick to handle all our questions. Eddie was so into our need that he went and p hand washed and clean my brand new 2024 Honda Prologue inside and out ✨⭐️✨⭐️✨⭐️✨⭐️✨⭐️. Thank you very much. If you are looking for beyond red carpet services be sure to go to Brandon Honda and asked to work with Eddie Guadalupe 😊 This site should have more stars to give to Eddie and the team that works with him ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Completely rude manager.

Completely rude manager. He would not honor the hassle free 3 day exchange policy Brandon Honda claims to have for a new purchased vehicle. My vehicle had bird stains that ruined the paint and a faulty windshield rubber trim. Was told by him that the windshield "might" have been replaced. Gave me two options, replace the car with a color I didn't want with an upcharge or keep the faulty car.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello Kevin, Thank you for sharing your concerns. We strive to provide clear, transparent information about all aspects of a purchase, including any service agreements. I apologize if there was any confusion or if it didn’t feel straightforward. Please feel free to reach out to me directly to discuss your experience further—I’m here to help address any concerns you have. Best regards, Costa Christou GSM, Brandon Honda ccchristou@brandonhonda.com

Excelente salesman, very professional .

Excelente salesman, very professional . Thank you Eddie Guadalupe. 10 star 🌟 If your looking for someone that knows about cars, Eddie is your man.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Never will I buy a car here again I told them I found

Never will I buy a car here again I told them I found scratches all over my car especially on the roof there are over 20 scratches on the roof alone and because I brought the car to them when it had 3000 miles I was looked at like I was crazy for expecting this to be fixed. I also told them about my front bumper clip just breaking and again was expected to pay for this if I wanted it fixed which is ridiculous this is a brand new car and I have never hit anything nor ran over anything that would cause this to happen. When it comes to the scratches I was told "rocks and cats can do this". What a absolute joke because if cats and rocks did this much damage cars wouldnt have paint passed 50k miles this experience was awful and mainly was due to my salesman leaving the company which meant my lifeline at the dealer was gone and at that point im just a number and a hinderance to them with any of my issues because no other salesman made money off me so of course they are not willing to help the way mine would have. I reccomend asking your salesman if he plans on leaving the dealership anytime soon and if he says yes ask for someone new because once hes gone so are all possibilities of being treated the way you should be

Rating breakdown (out of 5):
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  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, My apologies for the frustration this may have caused you. My name is Jessica and I am the Quality Assurance and Customer Relations Director. If you wouldn't mind speaking with me about the situation, please reach out to me at your convenience. My direct number is 813-769-4538 or by email at jcounts1@brandonhonda.com. Warmest Regards, Jessica Counts