Reviews
Thank you for making my car purchase such a pleasant
Thank you for making my car purchase such a pleasant experience! I truly appreciated your professionalism. "I would recommend your services to anyone looking for a new or used car."
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wrong car in picture.
Wrong car in picture. Did not get roof rack. Had to talk to 6 different people as part of the purchase process. I don’t want to meet the sales manager, finance manager, and Dan. It is disorienting! I tried to speed up the process by emailing documents in advance to no avail. Was not told car was not at dealership blew $120 on Ubers. Finance paperwork messed up so I have to resign everything? Please do not contact me.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
Thank you for your feedback, and I sincerely apologize for the confusion and frustration you experienced during the purchasing process. Your concerns regarding communication, coordination, and paperwork accuracy have been noted and will be addressed internally to ensure a smoother experience for future customers. While I respect your request not to be contacted, please know that we take your input seriously and will use it to make necessary improvements. Sincerely, Justin Jarrell General Sales Manager Brandon Honda 813-664-1234 justin@brandonhonda.com
This is the fourth car we bought from Brandon Honda
This is the fourth car we bought from Brandon Honda totally pleased with everything. Thank you David Basuto.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The experience at Brandon Honda was fantastic.
The experience at Brandon Honda was fantastic. It was honestly the best car shopping experiences I have had in over 30 years! Thank you for the service and looking out for me as a customer. Will definitely recommend the dealer to friends.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great team, and great overall experience.
Great team, and great overall experience. There was a slight mis communication between the sales manager and the finance guy, BUT it got taken care of and I walked out paying exactly what I was hoping for the car I wanted. My only "complaint" was i was there a LONG time...longer then I feel I should have been as there really wasn't any haggling or "what about this, what about that?" But overall, a great experience
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
I had a very good experience at Brandon Honda.
I had a very good experience at Brandon Honda. I went out with a car that fulfills my expectations
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I noticed shady practices from the original price
I noticed shady practices from the original price negotiate to the service dept. if I wasn’t aware I would have overplayed by 10k. It was wild honestly. I was promised gift cards and still have not received them. The service dept did not do a thorough job of diagnostics but it took 3 hours. Not recommending anyone here
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
We’re sorry to hear that your experience did not meet expectations. At Brandon Honda, we always aim for full transparency both in the sales process and in the service department. I can assure you that we do not condone or support any practices that would result in overcharging or misrepresentation,. Regarding the promised gift cards, I’d be happy to look into that for you and ensure it is resolved appropriately. As for your recent service visit, while diagnostic time may vary depending on volume and complexity, we certainly understand how frustrating it can be when the results feel incomplete. I will address your concerns directly with the service team so we can identify opportunities to improve communication and process clarity. We truly appreciate your business and your candid feedback—it helps us grow and better serve our customers. Sincerely, Rachel Van Hart Fixed Ops Director Brandon Honda 813-664-1234 rvanhart@brandonhonda.com
Hassan was very helpful and he helped me getting the best
Hassan was very helpful and he helped me getting the best car from my wife. Please go and ask for him if you’re looking for a verhicle
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Julio did an outstanding job of providing us Service.
Julio did an outstanding job of providing us Service. He was knowledgeable, professional and listened to our needs
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional, prompt, and got me into a SUV I wanted!
Professional, prompt, and got me into a SUV I wanted!!!!!! Iam so happy! Ty Julio!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car