Dayton Andrews Dodge Chrysler Jeep RAM - St Petersburg

3.3 out of 5 3.3

Reviews

3.3 out of 5 3.3
21 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 1.0 out of 5
    August 22, 2020

    This place will break stuff on your vehicle so they can charge you more money.when I picked my vehicle up I had electrical things that was not working,... 2 days later I also had engine light and engine problems.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 27, 2020

    DESTROYED MY ENGINE! My car had an oil leak, from the oil filter housing, a part that breaks in so many FCA cars, it they should be recalled. Because of... the parts location, I thought a dealer could get it done faster than I could. I paid $1058.89 to have it replaced. Before the next oil change was due, the engine started making a knocking noise. Since the noise sounded bad, I didn’t want to drive it and I saw oil near the oil filter housing. I got a mobile mechanic service send out an ASE master mechanic. The master mechanic checked the oil and had to add multiple quarts. I told him about the repair Dayton Andrews had done. When he checked the oil filter housing, he saw that it was leaking and got it on video. He wouldn’t do anything more, because Dayton Andrews faulty repair had obviously damaged the engine. I had the vehicle towed to Dayton Andrews. A few hours later Todd Cassella calls and tells me that they will fix the oil leak, they caused, but I will have to pay them approximately $6000 to have my engine replaced, because of “lack of maintenance”. Does it even make sense, to repair an oil leak, on a broken engine? They were trying to cover up, what they had done. I told them not to do anything, I would pick it up. I have 20 years experience fixing my own vehicles and helping family fix their vehicles. I currently use Mobil 1 oil in all my vehicles. I always do scheduled maintenance, on time. My previous vehicle, had 265,000 miles on it and still ran, when I sold it. Dayton Andrews diagnostic report on the engine knock, states that the repair they performed was faulty and was leaking oil. The diagnostic report also states that the engine needs to be replaced because of “driving with low/no oil. Yet, the diagnostic from the original repair doesn’t list an engine knock. And the faulty repair caused the low oil issue. Yet, like other reviewers here have shown, this shop won’t take responsibility for their incompetence. Or maybe it’s not incompetence. If they can get away with defective repairs and it makes them more money, why would they do a good job? The state of Florida is supposed to protect citizens from being victimized by Automotive repair shops. You can contact the department of Agricultural and Consumer services, to report faulty repairs. If you have to return for the same issue and are billed again. Are refused warranty repairs, claiming “customer at fault” Or a faulty repair causes damage, file a report with the state.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • August 11, 2012

    Having previewed available trucks on-line I was pleased to see more than two in my price range, including a Ram & Tundra. 'Made my appointment before stepping... on the lot to avoid sales pitches. The internet Mgr. was occupied but he assigned a salesman who was quite personable, provided two test drives and didn't apply pressure. When I left I had the chore of deciding between the two I drove and another at a different dealer. After a weekend of weighing differences a deal happened in fairly short order when I was ready. 'Was pleased with the sales guys Bill P. & Mike T.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    February 15, 2020

    Dont buy here....No customer service at this dealer. Once they sell you a car or truck they ignore you. Sold my son a used Ram and 3 months after buying... it he hit the brakes to avoid an accident , seatbelts would not lock up. Another dealer checked and found that retractors were defective. Wanted to charge $1800 to replace them. A serious safety issue exists . They ignore calls and never call back. Upper management is a waste they could care less, especially Brandon the service manager. They should all find new jobs. Dont believe any of the asinine replies by them , we called a minimum of 5 times before taking it locally to.a dealer. They claim to stand behind what they sell, ya they do. They wave goodbye as you pull out hoping you dont find all the problems before you get home. Brandon is the biggest liar of them all, he'll talk over you until you get so disgusted you hang up on this clown.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    December 20, 2018

    I received care from Jim wilson.the way he treated me was outstanding.he took his time to find what I wanted and for the price I can afford.he didn't give... up it took extra time but most dealership will give up and don't care,but Jim took it a step higher.he made me feel like a family not just a customer..his attitude is awesome.i will definitely be there again and ask for him.Jim Turner in finance is one awsome guy.he worked hard and smart to make me happy and comfortable.he also didn't give up until I was fully happy.thank you to the both of you.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    October 17, 2018

    I was approved for a dodge ram truck 2018 dealer needed a cosigner my roomate gave him his income asked for additional said he made 100 a week cash then... they over inflate the figures to 200 a week 25 percent by their own admission accused me of lying on my income which is all verifyable including a room rental knowing we what banks needed took my gift away said 15k off was enough stay away from this dealer they will sell you a car and charge you maximum interest evem if u bought 15 cars previously paid off 13 and 2 repos in 37 years like me

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 3, 2018

    Went in to take a "look" and left with a new truck for my husband. Doug E made it happen. Buying a car can be stressful but he made it so much easier.... Highly recommended

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    November 21, 2016

    Filled out app on Sat on line mon. Told we were approved but car is gone very bad service I told salesman I could get car thru my bank on Monday he never... tried to help me out deposit or anything to hold car. Then I'm told car was to cheap on line somebody screwed up maybe that's why car is not available by one of Dayton Andrews salesman I am very very unhappy

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    October 23, 2016

    Diane Berg and the rest of the staff made sure I had all of my questions answered. They all worked very hard to get my deal done, and thanks to them I... got an unbelievable deal! Thanks for your help Diane!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    February 12, 2016

    MR.GRAY MARCH 2015 I drive in DAYTON ANDREWS JEEP and met a salesman named Raheem. We found a used jeep Sahara 4-door. I test drove the jeep,I notice no... problems. We were in negotiation for (a) as is price. Back & Forth. They gave me a price, but I wanted to see the NUMBERS with all the tax,fees & Warranty attached to the price before I decided.The wait for finance was about 2 hours, as we waited,I notice the license plate is missing from the SUV I drove to DAYTON ANDREWS. I asked Raheem about my plate, He replied, He took it off to put it on the Jeep. I told Raheem to install my license plate back to my SUV so I can drive it home, if I buy or not buy @ DAYTON ANDREWS DODGE. Raheem returned my license plate & I told Raheem to tell finance,I want to use MY BANK for the loan. Rheem took my banking information & said OK. We finally get a seat in the finance department & I was told by Hugo (finance), that my loan was submitted to about 7 banks. At this point I am very angry. I told Hugo to submit the loan to my bank. Hugo submitted the loan to my bank & it was approved. Now I get loan denials & approvals in the mail, messing with my credit score. I drive the car for exactly 3 days and then the dashboard lit up like a CHRISTMAS TREE. I called Raheem to talk about my concerns & asked, if he could help me out with finding the problems on the Jeep. Raheem told me, no service is for FREE & to make a service appointment. Raheem also told me that My ENGINE LIGHT was not blinking,so there is not a real concern. I wondered,HOW DID HE KNOW THAT, ABOUT MY ENGINE LIGHT. I made an appointment & I Met Tyler (repair service) the disputer.I received a list of 5 or 6 things that could be the problem. I had a couple of the things on the list REPAIRED.They disputed the VERBATIM WARRANTY. I had to wait for Hugo, to call & get some of the repairs cleared. Then exactly 3 days later, THE ENGINE LIGHT WAS ON AGAIN. I have since, took the jeep in 3 times for repairs. Each time they depute the VERBATIM WARRANTY. MY ENGINE LIGHT IS STILL ON. They knew when they sold me the Jeep, that in EXACTLY 3 days the engine light would come back on. That would give them time to sale the Jeep.I STILL HAVE A LIST OF REPAIRS TO MAKE. DAYTON ANDREWS DODGE, DOES NOT MAKE ANY REPAIRS TO TRADE IN, BEFORE SALE !!!!!!

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
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