Reviews
Mike was the best salesman acting could have asked for.
Mike was the best salesman acting could have asked for. He was patient and explained each step of the process and vehicle functions perfectly.
Mike was the best salesman acting could have asked for.
Mike was the best salesman acting could have asked for. He was patient and explained each step of the process and vehicle functions perfectly.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This dealership has a friendly staff and it was a great
This dealership has a friendly staff and it was a great experience buying a new car.
This dealership has a friendly staff and it was a great
This dealership has a friendly staff and it was a great experience buying a new car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mark Brown did an excellent selling job.
Mark Brown did an excellent selling job. He let us test drive a 2025 Sportage and explained its features very well. We sold our 2017 Ford Fusion to Lokey Kia as part of our leasing process. We did wait a very long time to get all the finance approval and paperwork done. We are pleased with the Lokey Kia dealership as a whole and would recommend it to our friends and family.
Mark Brown did an excellent selling job.
Mark Brown did an excellent selling job. He let us test drive a 2025 Sportage and explained its features very well. We sold our 2017 Ford Fusion to Lokey Kia as part of our leasing process. We did wait a very long time to get all the finance approval and paperwork done. We are pleased with the Lokey Kia dealership as a whole and would recommend it to our friends and family.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I have been taking my Telluride to the lifetime service
I have been taking my Telluride to the lifetime service contracted with them at the time of purchase for 4 years and I am satisfied with such excellent service, which only takes me almost an hour of very pleasant waiting in their room with all the refreshments available for the customer. The last time I went they gave me some additives that my car needed for free, which I am grateful for. I recommend this dealer 100 percent
I have been taking my Telluride to the lifetime service
I have been taking my Telluride to the lifetime service contracted with them at the time of purchase for 4 years and I am satisfied with such excellent service, which only takes me almost an hour of very pleasant waiting in their room with all the refreshments available for the customer. The last time I went they gave me some additives that my car needed for free, which I am grateful for. I recommend this dealer 100 percent
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We had some engine issues going on.
We had some engine issues going on. So we had some of that fixed that was needed hopefully. Found out later they had spilled oil that we had in the trunk . Instead of cleaning it up they put our empty grocery sacks we had in the trunk to cover it up. So it makes me wonder if we really got anything fixed or just made a donation to the dealership .
We had some engine issues going on.
We had some engine issues going on. So we had some of that fixed that was needed hopefully. Found out later they had spilled oil that we had in the trunk . Instead of cleaning it up they put our empty grocery sacks we had in the trunk to cover it up. So it makes me wonder if we really got anything fixed or just made a donation to the dealership .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
When I bought my Titan I LOVED Lokey.
When I bought my Titan I LOVED Lokey. When I went to Lokey Kia to look at SUVs they tried to take advantage of me. Overpriced vehicles and under bid my trade in. $4000. I will NOT use Lokey to purchase another vehicle.
When I bought my Titan I LOVED Lokey.
When I bought my Titan I LOVED Lokey. When I went to Lokey Kia to look at SUVs they tried to take advantage of me. Overpriced vehicles and under bid my trade in. $4000. I will NOT use Lokey to purchase another vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Service dept lacks true customer service skills.
Service dept lacks true customer service skills. Frankie is the exception. Most others not so much
Service dept lacks true customer service skills.
Service dept lacks true customer service skills. Frankie is the exception. Most others not so much
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Dealership always very clean sales people always very
Dealership always very clean sales people always very friendly and cordial nice experience leasing a car here.
Dealership always very clean sales people always very
Dealership always very clean sales people always very friendly and cordial nice experience leasing a car here.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Easy to schedule service, I feel like the prices they
Easy to schedule service, I feel like the prices they charge are acceptable. People are knowledgeable and nice.
Easy to schedule service, I feel like the prices they
Easy to schedule service, I feel like the prices they charge are acceptable. People are knowledgeable and nice.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service appointment for an oil change.
Service appointment for an oil change. Completed as promised. Staff was courteous. Lounge was busy by inviting. Chairs are not the most comfortable but refreshments were a nice touch.
Service appointment for an oil change.
Service appointment for an oil change. Completed as promised. Staff was courteous. Lounge was busy by inviting. Chairs are not the most comfortable but refreshments were a nice touch.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair