Lokey Kia

I have bought several vehicles from them. I am a buyer who has researched trade in values and financing options and who comes in with specific demands. I demand to be given a specific amount for my trade in, I demand a specific monthly payment. When they come to me with lower trade in value and higher payment I simply say no. They continue to work with me and eventually acquiese to my demands. They are easy to work with where other dealers don’t like my approach. I can’t see me using any other dealer.

I’ve only ever taken my car to LOKEY Kia. They are fair and friendly and you never feel misguided. From the porters to the advisors, they treat everyone with honesty and kindness.

Representative was very professional and courteous. I didn't have an appointment so everything it was taken care of

It is such a pleasure dealing with Lokey. Service is so professional and staff is so helpful with any questions that I may have. I live down in St Petersburg but it sure worth the drive up to Lokey!

Fast reliable service. Did not make me.feel nervous or unsure of purchase. Mike Murray was a pleasure to work with again!

The told me it would take a couple of hours to fix my car, they had it for 3 days. They told me to move everything out of the front and into the back so they could access what they needed to. Then I got my car back and everything from the truck was thrown into the backseat. Super unimpressed with the customer service from everyone in the service dept. I would not bring my car back to this location for service.

Great customer service,minimal wait time,,very clean with offered snack and drinks,great service tech who worked on my car

The worst service experience of my entire life! I drove my car a 2016 Kia Rio in for service. After the dianostic they could not get my car to run. They lied to me for 2 weeks after 18 days I still do not have my car back. STAY AWAY FROM THIS DEALER!

My last five cars have been Keys, and I found that this. dealership is the greatest.

I scheduled an appointment for an open recall and basic maintenance such as oil change, fluid checks, alignment, etc… The dealership maintenance department contacted me twice to remind me of my appointment. Chris, the maintenance department representative, got me in quickly and easily. He contacted me twice prior to the work being done to carefully review every item with an estimated cost for my approval. The work was completed promptly with a thorough explanation of what was done and why.