Dixie Buick GMC Truck Inc.

Yves made the buying experience a fun one. He is patient and listens to your needs. He is genuine and sincere and makes the buying process fun.

Would be very hard to find any other dealership that could come close to the service , knowledge of Florida registration laws , Etc. David Hill went... out of his way to ensure a quick and smooth purchase process. The entire staff were very friendly , and could not do enough to ensure you were being waited on.

I had an emergency repair needed on my GMC Sierra 2500D tow vehicle. Took it into Dixie, had immediate analysis and recommendation. They kept the GMC overnight... to order parts and gave me a loaner in the interim. They repaired it the next day (before a holiday weekend) and had me on my way. I can't say enough good about Dixie. The went "above and behold".

We were so happy to have David Hill as our salesman. He is very competent, respectful, and most of all genuine. He gets an A+!

My appointment was scheduled for 7:30AM I arrived to a service bay with a GREEN lighted X to pull my vehicle into, it was 7:25AM, there were 3 advisors... sitting inside at their desk, with another guy walking around. I had to use the bathroom upon arrival, to no avail I pull on the door handle to go inside and it's locked, they just look at me and then choose to ignore me. I then get back in my vehicle and go to the dealership next door and they gladly let me use the restroom; then I go back to Dixie Buick for my service appt. the service advisor named Greg came out, he was the closest one to the door the first time and choose to ignore me then, I confronted him about the incident with not letting me in to use the restroom 5 minutes before my appointment, he said we were closed. Well that is very poor customer service, we've just started shopping for 2 new vehicles, we need an SUV and a work truck for landscaping business, I won't consider shopping Dixie Buick GMC because of this poor customer service experience when having warranty work done on a 2019 Chevy truck that I bought elsewhere. I asked when the general manager arrives and Greg said he strolls in around 9am,, I was referred to this dealership for service by General Motors when I was talking to them about a different concern. I plan on letting GM know about my poor service experience with Dixie/Buick/GMC. The service advisor wasn't even apologetic for my bad experience, "it's like deal with it or leave"! The neighbor dealership will at least get opportunity to make sale to me for my next vehicles. Good Luck to next person seeking customer service here, it's doesn't exists.

Was very pleased with the attentive assistance I received. My salesman Ray Matthews was professional and interested in listening to what was important... in my car search. All personnel at dealership were approachable and courteous. Love my new Envision....

Buying our 2019 GMC Acadia was by far our best car buying experience. Our salesman, Ray Matthews, was a pleasure to work with. He was very professional,... personable and knowledgeable. We felt relaxed and not pressured at all. Ray and Greg negotiated with us till all parties were satisfied. We highly recommend the people and the dealership.

We've never had a stress free car buying experience as we did with Dixie/Buick. Thanks to our salesman Raymond Matthews who was extremely helpful and knowledgeable... in the vehicle we were interested in purchasing. Very happy with our new GMC Acadia.

I was very fortunate and blessed when I selected Tony Gilardi when looking for a 2019 vehicle. He took the time and negotiated on my behalf to accommodate... my personal needs. I am very pleased with my GMC Terrain SLE and encourage anyone looking for a very nice vehicle and great salesman to contact Tony Gilardi at Ft. Myers Dixie Buick/GMC.

I had the best experience at Dixie Buick in Fort Myers! They are awesome! Very helpful and tries to find ways to help their customers to save money.