Dixie Buick GMC Truck Inc.

Visited this dealer several years ago just looking at cars and kept the biz card of the salesman, David Hill, Jr. Called him back when I found they had exactly the car I wanted and he was very low key and professional. Took about two hours to do the paperwork and he delivered the car today.

i was not very impressed. they forgot to put next oil change sticker on the windshield. parts car were oily & greasy.

Arrived early for my 10:00am oil change. At 2:30 I called to find out the status as I had not heard anything. Quickly shuffled off to numerous voice mails, with no response. Finally spoke with an advisor who said he didn’t know anything about my Yukon and I would have to speak with my advisor and then placed me on hold. Called back a third time and this person who would not give a name, said he would check on it and call me back within a min. 30 minutes later, still no answer. Called again and this time I got thru to the General Manager. Over 5 hours now and still cannot find out anything. The manager said he would get back to me shortly. HA! 15 min later the service rep, Greg, finally calls, 45 min after he said be with me in a min, and was very curt and disrespectful. All I can say is read all the bad reviews, they are accurate! Do not buy from here because you will want service done eventually and you WILL be treated like *rap.

Best car buying experience I've ever had at a dealership. The manager Mike was very helpful and has an amazing team around him. Special thanks to Rod and Felix for making this transition go so smoothly. Don't buy a car until you go Dixie Buick and discover what true customer service is all about.

I am very pleased with the service I received at Dixie! My service advisor is Marko Clanak. From the very first time I needed service on my truck, Marko listened to my concerns, checked to make sure it was under warranty, and kept me informed and up to date on the progress. He has helped me at least 4 times, and every time he was very patient and helpful . Marko always made sure the repairs were done properly and on time. I highly recommend Marko and Dixie dealership.

From the moment we walked into the showroom until we drove out in our new 2023 Buick Encore GX we were treated with respect. Knowledgeable sales person Richard answered all our questions and did not not push us to purchase. He found the car we wanted with the options we requested. We took a test drive which included roads of various types and conditions. We received a fair trade in appraisal and we were pleased with the purchase price as well. The finance gentleman was organized, patient and presented options without pressure. This was exactly what a visit to a dealership should be and we are very happy with our purchase!

I just pulled into service area and was met by Ed. I just needed someone to help me get my buick encore paired with my iphone. Ed went above and beyond to help me. it was a very hot day and he still was friendly and professional. More employees should be like him. Thanks Ed 👍🏼

greg in service said he would get back to me in a few days. I have been following up now for 5 weeks. I gave it a week and then I would leave messages with colleagues. I need warranty work and apparently giving me an answer is not worth his time. I love my truck however I would never buy a vehicle from this location because of the sub par service and lack of communication from this department.

The service manager Mario was pleasant and easy to deal with. Although crowded in the waiting area there were enough seats for everyone

Any sensible person would never take their vehicle to this place for service. They will do more damage to your vehicle than it deserve . This dealership will lie to you over and over and over