[{"id":607878,"firstName":"Tyler","lastName":"Smith","titleText":"Service Advisor","emailTxt":"tmsmith@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/29d3db0ee107.jpg","drDealerId":5762,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":538037,"personPtyId":51569295,"firstName":"Audrey","lastName":"Bennett","titleText":"Finance Manager","emailTxt":"aubennett@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/c51dc3d29b3d.jpg","drDealerId":5762,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":25279,"personPtyId":32506595,"firstName":"Seref","lastName":"Denizeri","titleText":"Client Advisor","shortBioText":"Council of Sales Leadership 2014 - Honda Gold Master-\r\n\r\nHello, I am Seref Denizeri, Senior Sales Consultant for Germain Honda of Naples. I have been in the automotive industry for 22 years spending 10 years with Germain. I have received the Honda Council of Sales Leadership Gold Master Certification consecutive years. \r\nAfter 41 years working in sales I have learned the importance of treating my clients the same way I would like to be treated. Repeat business only can be achieved when Customers are 100% satisfied. Product knowledge is a must along with honesty and a professional attitude.\r\nAway from the dealership I provide healthy habitats to furry and feathered friends and explore the universe. I look forward to assisting you with your next vehicle purchase.\r\n\"No matter how hard you try to hide it, the truth is still the truth\"","emailTxt":"sedenizeri@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":219,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/524ab6e9dd24.jpg","drDealerId":5762,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":305625,"personPtyId":32512420,"firstName":"Anthony","lastName":"Leli","titleText":"Finance Manager","shortBioText":"Hi, my name is Anthony Leli and I am a Finance Manager at Germain Honda of Naples. I am committed to provide top notch customer service while getting you into your next vehicle. Please stop by and see me at Germain Honda of Naples.","emailTxt":"aleli@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":44,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/5b66346cc7fd.jpg","drDealerId":5762,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":607899,"firstName":"Erica","lastName":"Melchiore","titleText":"Service Advisor","emailTxt":"emelchiore@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/034e2f34f0e5.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":538088,"personPtyId":47812323,"firstName":"Soren","lastName":"Garcia","titleText":"Client Advisor","emailTxt":"sgarcia@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/9310094f10ee.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":450287,"personPtyId":35784347,"firstName":"Kory","lastName":"Dell'Aquila","titleText":"Service Advisor","emailTxt":"kdellaquila@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/d605cd46a8d4.jpg","drDealerId":5762,"industryStartDtUtc":"1301616000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":607904,"firstName":"Andrew","lastName":"Calvert","titleText":"Service Advisor","emailTxt":"acalvert@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":9,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/cf1b99de8ee3.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":607902,"firstName":"David","lastName":"Doden","titleText":"Service Advisor","emailTxt":"ddoden@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/2fb20bca87fb.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":607901,"firstName":"Shawn","lastName":"Day","titleText":"Service Advisor","emailTxt":"sday@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/b63435110961.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":615188,"firstName":"Gabriela","lastName":"Ledezma","titleText":"Client Advisor","emailTxt":"gledezma@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":595729,"firstName":"Trent","lastName":"Dixon","titleText":"Client Advisor","emailTxt":"trentdixon@germainmotorco.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/7710171269fa.jpg","drDealerId":5762,"dealerEmpStartDtUtc":"1559347200","industryStartDtUtc":"1559347200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":357541,"personPtyId":32509118,"firstName":"Wael","lastName":"Aziziyah","titleText":"New and Used Car Client Advisor","shortBioText":"Hello, my name is Wael Aziziyah. I am a new car client advisor at Germain Honda! I have been with the company for only a short period of time but I am no stranger to the product. I love working in such a fast-paced and competitive environment but outside of work, I enjoy going to the beach, watching movies, and playing video games.","emailTxt":"waziziyah@germainmotorco.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/8577d3f1c734.jpg","drDealerId":5762,"dealerEmpStartDtUtc":"1459468800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":607903,"firstName":"Russell","lastName":"Sutton","titleText":"Service Advisor","emailTxt":"rsutton@germainmotorco.com","combinedEmpAvgRatingNbr":4.6,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":8,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/f989ba591378.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":607881,"firstName":"Claude","lastName":"Babineau","titleText":"Service Department Manager","emailTxt":"cbabineau@germainmotorco.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/92fd9b8d5119.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":607862,"firstName":"Ana","lastName":"Maria","titleText":"Sales Assistant","emailTxt":"sbhill5739@gmail.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/e31e11ce0068.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Administration"},{"id":283555,"firstName":"Jon-Erik","lastName":"Lal","titleText":"Parts Consultant","shortBioText":"Hello, my name is Jon Lai! I was born in Fort Myers, Florida and grew up in Naples. I am Germain Honda\u001as Parts Specialist. I have been with the company since 2012. I strive to find the right part for the best price so clients will have their vehicles repaired or outfitted as fast as possible.","emailTxt":"jerik@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/934f2d328dff.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":614706,"firstName":"Marcelo","lastName":"Rivadeneira","titleText":"Client Advisor","emailTxt":"rmarcelo@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":632916,"firstName":"Jeanne","lastName":"Smith","titleText":"Sales Consultant","shortBioText":"I have been in many phases of the automotive business since 1991, I have been a Honda enthusiast for many years. My hometown is Pittsburgh Pennsylvania, of course I am a huge Pittsburgh Steeler fan!!! I love going to car shows, but If I had to choose the one thing I do best...it is spoiling my grand kids.","emailTxt":"jsmith@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/80518faf4941.jpg","drDealerId":5762,"dealerEmpStartDtUtc":"1577836800","industryStartDtUtc":"662688000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":448216,"firstName":"Julio","lastName":"Cervantes","titleText":"Parts Consultant","shortBioText":"My name is Julio Cervantes, I am from Naples, FL. I''m here to make a positive impact in our workplace, therefore we can better serve our customers. A teammate that helps all. At Germain Honda I am a parts counter specialist. I joined the Germain Honda of Naples team in 2017. A helpful way to achieve this goal would be to create a great working environment, positive energy with our co-works. Which will provide a great attitude and wonderful experience at our Honda dealer vs other dealerships.","emailTxt":"jcervantes@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/500ab835e949.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":607908,"firstName":"Amanda","lastName":"Carattinni","titleText":"Parts Advisor","emailTxt":"acarattini@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/af939b887014.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":607906,"firstName":"Kiana","lastName":"Cabrera","titleText":"Parts Advisor","emailTxt":"kcabarera@germainmotorco.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5762/employees/350ab3a7f578.jpg","drDealerId":5762,"certifiedEmployee":false,"deptDscrp":"Parts"}]

Germain Honda

4.8 out of 5 4.8
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 8:00 AM - 7:00 PM

Germain Honda Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 AM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

8:00 AM - 7:00 PM

Tuesday

8:00 AM - 7:00 PM

Wednesday

8:00 AM - 7:00 PM

Thursday

8:00 AM - 7:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2008

THE RIGHT CAR AT THE RIGHT PRICE

...


Germain Motor Company has been in business for over 65 years. Our internet prices have been competitively set after a thorough market analysis. We have become the premier pre-owned sales leader by offering the cleanest, best equipped vehicles at extremely aggressive market driven pricing. And all New Germain Honda's include our Low Price Guarantee and Exclusive Lifetime Warranty at No Additional Charge! We'd be happy to answer any questions that you may have. Please give us a call or stop by today. You will have a pleasant shopping experience that is fun, informative, and never high pressured.

"We're Just a Short Drive, Down I-75! Drive a Little, Save A Lot! Germain Honda of Naples"

Reviews

4.8 out of 5 4.8
1171 lifetime reviews. Includes reviews of Germain Honda from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 4.0 out of 5
    August 1, 2020

    And a lot of hand-holding along the way, we we able to purchase the HONDA CR-V HYBRID TOURING that we'd been waiting since MARCH for...To be fair, we'd... not pre-ordered a car, but eagerly awaited the arrival of the new hybrid so we could purchase one, having been so pleased with our 2017 CR-V. Wael Azizyah has since gone into the finance department, so our sale was facilitated by Dale Harrell, Audrey Bennett and Ana Maria. The car, along with all necessary paperwork was delivered to us in Sanibel, where we were able to complete the sale, comfortably and in compliance with social distancing in mind. We really apprecaited the timeliness and ease (once the car was on the lot) with which the sale was completed. Thank you, ALL.

    4.0 out of 5
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    3.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Honda CR-V Hybrid Touring. We know you will enjoy the ownership of your new Honda. Our team is happy to know you enjoyed y...our experience with our team and felt safe and comfortable during your dealings with us. Please let us know if you need anything further.Best Regards,Steven HillGeneral Manager


    Worked with:
    Audrey Bennett

    Finance Manager

    (5.0) 30 reviews

    Wael Aziziyah

    New and Used Car Client Advisor

    (4.9) 21 reviews

    Ana Maria

    Sales Assistant

    NOT RATED

  • 5.0 out of 5
    July 23, 2020

    Joshua Moniz & Wael Aziziyah Thank You so much helping me with my first lease you made my first car dealership buying experience very enjoyable. I never... felt pressured at any point and felt that I drove away feeling great that I paid a great price for the car. No buyers remorse here. These guys were AWESOME to work with. Thank you!! -Aaron W.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your overall satisfaction with our team. Our staff is thrilled to know that you are pleased with the deal that Josh and Wael sec...ured for you and we know you will enjoy the ownership of your new Honda. We look forward to our continued relationship and are here to support you throughout your ownership experience.Best Regards,Steven HillGeneral Manager


    Worked with:
    Wael Aziziyah

    New and Used Car Client Advisor

    (4.9) 21 reviews

  • January 11, 2020

    Dave Doden has been my service advisor for almost a year now. He's great. I call with a problem, I am immediately transferred to him and I get quality... prompt service. He has helped me in emergency auto situations, especially today. Knowledgeable, courteous, polite, and fun. He's the go to for service at this Homda in Livingston Rd and Pine Ridge Rd in Naples, FL- thanks for being so great. - Jacquelyn H.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dave and our team of professionals are committed to ensuring our guest's complete satisfaction. We are overjoyed to know that Dave continues to take e...xcellent care of you. Your kind words and recommendation are greatly appreciated. Best Regards, Steven Hill General Manager


    Worked with:
    David Doden

    Service Advisor

    (5.0) 8 reviews

    Ana Maria

    Sales Assistant

    NOT RATED

  • 5.0 out of 5
    July 21, 2020

    Tyler smith is by far the best service advisor Out their. I had a great experience. I showed up with no appointment he made sure they got my car in same... day. He kept me updated thru the whole process. I recommend Tyler to all my friends and family por que no me llamaste todos los días no hoy descanse ah ah pero es que Siri Happy a mi ya me cobraron

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to share your positive experience with Tyler. We are fortunate to have Tyler as a member of our team taking care of ...our valued customers.Best Regards,Steven HillGeneral Manager


    Worked with:
    Tyler Smith

    Service Advisor

    (5.0) 25 reviews

  • 5.0 out of 5
    July 17, 2020

    It has always been a pleasure to have my 2018 CR-V, and my wife's 2005 Civic Hybrid serviced at this dealership. The waiting area is light and airy with... comfortable seating. The cappuccino is a pleasant treat. Checkout is straight forward and simple to accomplish.

    5.0 out of 5
    Customer Service
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Our goal is to provide an overall quality experience at every touchpoint. Thank you for sharing your complete satisfaction with our dealership. We loo...k forward to our continued relationship.Best Regards,Steven HillGeneral Manager


    Worked with:
    Erica Melchiore

    Service Advisor

    (5.0) 12 reviews

  • 4.0 out of 5
    July 17, 2020

    The service was good, but it needn't have happened. It took us more than six weeks to get the second key fob for our new 2020 Accord. We called multiple... times before someone finally ordered a new fob and then I got to wait over an hour for the fob to be programmed. Who lost the second fob to b3gin with and what did it take six plus weeks to get a replacement?

    4.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and feedback. We sincerely apologize for the oversight and any inconvenience we may have caused.Best Regards,Steven HillGe...neral Manager


    Worked with:
    Tyler Smith

    Service Advisor

    (5.0) 25 reviews

  • 5.0 out of 5
    July 16, 2020

    I was very pleased with James Long; He made the deal happen. They were a couple of setbacks with the negotiation but James Long provided a fair solution.... I found James Long to have genuine concerns for the customer's needs (Thanks James). I would recommend James and expect to see him on my next transaction.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Providing a positive experience for our guests is our goal here at Germain. James is committed to ensuring our guest's complete satisfaction and we ar...e thrilled to know that he provided a quality experience for you.Best Regards,Steven HillGeneral Manager

  • 5.0 out of 5
    July 13, 2020

    Thank you Tyler Smith for your excellent service and help in taking care of my vehicle maintenance. Your careful explanation of what was needed, price... quote and time it would take for service is much appreciated and I will continue to use your service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We truly value your business and thank you for trusting us with the service of your vehicles.Best Regards,Steven HillGeneral Manager


    Worked with:
    Tyler Smith

    Service Advisor

    (5.0) 25 reviews

  • 5.0 out of 5
    July 13, 2020

    Erica Melchiore in the Honda Service Dept.was very helpful, friendly, efficient and professional. She helped get our Honda serviced quickly and thoroughly.... The entire dealership and service bays were extremely clean, employees wore masks and they covered the steering wheel and seats in plastic before servicing.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you for taking the time to share your positive service experience. Providing a quality guest experience and ensuring the safety of our guests... is of the utmost importance to all of our staff.Best Regards,Steven HillGeneral Manager


    Worked with:
    Erica Melchiore

    Service Advisor

    (5.0) 12 reviews

  • 5.0 out of 5
    July 1, 2020

    We have been dealing with Seref Denizeri for at least four years and have leased four Honda CRV's from him. He is very knowledgeable and recently helped... me get a 2020 CRV be trading cars with an other dealer because supplies were very limited and I wanted a specific color with a specific interior color. He constantly listens and is dedicated to getting the customer what they want

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Great to hear from you, Jim. It's wonderful to know that you continue to have great experiences with Seref and that he ensures that all of your needs ...and expectations are met each time you come in. We appreciate your business and look forward to working with you again in the future.Best Regards,Steven HillGeneral Manager


    Worked with:
    Audrey Bennett

    Finance Manager

    (5.0) 30 reviews

    Seref Denizeri

    Client Advisor

    (5.0) 219 reviews

    Anthony Leli

    Finance Manager

    (5.0) 44 reviews

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