Reviews
Chris Elan was very professional processing my recent
Chris Elan was very professional processing my recent maintenance service. He managed a correction to a previous Call Back service without any additional costs to me. Thank you for your courtesies.
Chris Elan was very professional processing my recent
Chris Elan was very professional processing my recent maintenance service. He managed a correction to a previous Call Back service without any additional costs to me. Thank you for your courtesies.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Ben Kurke did an EXCELLENT JOB FOR US.
Ben Kurke did an EXCELLENT JOB FOR US. BEN WAS VERY ATTENTIVE TO OUR CONCERNS AND THE SERVICE WAS QUICK. BEN'S A GREAT GUY YOU HAVE THERE
Ben Kurke did an EXCELLENT JOB FOR US.
Ben Kurke did an EXCELLENT JOB FOR US. BEN WAS VERY ATTENTIVE TO OUR CONCERNS AND THE SERVICE WAS QUICK. BEN'S A GREAT GUY YOU HAVE THERE
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mike lovejoy who is the service person did a great job!
Mike lovejoy who is the service person did a great job!! He got me a loaner car to drive while my brand new car was being fixed .. The rest of Germain honda ripped me off Totally .. And I will leave it at that
Mike lovejoy who is the service person did a great job!
Mike lovejoy who is the service person did a great job!! He got me a loaner car to drive while my brand new car was being fixed .. The rest of Germain honda ripped me off Totally .. And I will leave it at that
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Great dealership and service of Albert Checo he always
Great dealership and service of Albert Checo he always is a great help to me
Great dealership and service of Albert Checo he always
Great dealership and service of Albert Checo he always is a great help to me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for sharing your experience. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. Thank you for your positive feedback! Best Regards, James Koser General Manager
Excellent service, Mike Lovejoy was very attentive to our
Excellent service, Mike Lovejoy was very attentive to our needs, personable and provided excellent assistance.
Excellent service, Mike Lovejoy was very attentive to our
Excellent service, Mike Lovejoy was very attentive to our needs, personable and provided excellent assistance.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing positive feedback on Mike! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Mike has provided for you. We look forward to your next visit! Best Regards, James Koser General Manager
Chris was excellent.
Chris was excellent. A credit to this Dealership! Very professional, kind, and considerate. Also would like to mention a beautiful smile, which you don’t always see when dealing with some people in the working world! Customer service is important, and Chris has that!
Chris was excellent.
Chris was excellent. A credit to this Dealership! Very professional, kind, and considerate. Also would like to mention a beautiful smile, which you don’t always see when dealing with some people in the working world! Customer service is important, and Chris has that!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your 5-star review. I'm glad Chris took such great care of you. He is one of our best. Thank you for choosing Germain. We appreciate your business. Best Regards, James Koser General Manager
I had a great experience at Germain Honda.
I had a great experience at Germain Honda. Aaron Fairchild was the person that handled my appointment. He was extremely fast and efficient, but most of all he was warm and friendly. I was instantly comfortable with him.
I had a great experience at Germain Honda.
I had a great experience at Germain Honda. Aaron Fairchild was the person that handled my appointment. He was extremely fast and efficient, but most of all he was warm and friendly. I was instantly comfortable with him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found Aaron and our staff to be so supportive during your experience here at Germain Honda of Naples. It means so much to us that you enjoyed a positive and comfortable visit! We hope to see you again in the future and make your next visit even greater than the last! Take care! Best Regards, James Koser General Manager
Kept me informed on progress.
Kept me informed on progress. Offered shuttle ride to other areas. Easy to work with.
Kept me informed on progress.
Kept me informed on progress. Offered shuttle ride to other areas. Easy to work with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It was a pleasure serving you. I really appreciate you taking the time to share your feedbac. We hope you'll come and see us again the next time you are in need of maintenance! Best Regards, James Koser General Manager
I had Excellent attention and service from Aaron
I had Excellent attention and service from Aaron Fairchild . He kept me updated and informed . A pleasure to do business with . I will certainly request him in the future. Great service ! Great all round . Thank You Aaron .🙏 Lynne Benjamin
I had Excellent attention and service from Aaron
I had Excellent attention and service from Aaron Fairchild . He kept me updated and informed . A pleasure to do business with . I will certainly request him in the future. Great service ! Great all round . Thank You Aaron .🙏 Lynne Benjamin
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind review. It is always in our best interest to be able to provide exceptional and extraordinary experience for you. Please come back and see us soon! Best Regards, James Koser General Manager
Aaron was professional , courteous and easy to work with.
Aaron was professional , courteous and easy to work with. Service went wuickly and was done expertly
Aaron was professional , courteous and easy to work with.
Aaron was professional , courteous and easy to work with. Service went wuickly and was done expertly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We thank you for sharing your positive and efficient service experience. Best Regards, James Koser General Manager