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Reviews
Brilliant service from Joseph and his team. Very smooth and efficient buying process. Got the exact specs I wanted.
Brilliant service from Joseph and his team. Very smooth and efficient buying process. Got the exact specs I wanted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I bought my first CRV back in 2019 and have had it serviced there ever since. Staff has always been professional and knowledgeable and never tried to 'over sell' me on services. I just bought a brand new 2027 CRV and had a very good experience, with excellent support from many of the sales staff. The process was fairly painless and I was able to drive away the same day in my new car!
I bought my first CRV back in 2019 and have had it serviced there ever since. Staff has always been professional and knowledgeable and never tried to 'over sell' me on services. I just bought a brand new 2027 CRV and had a very good experience, with excellent support from many of the sales staff. The process was fairly painless and I was able to drive away the same day in my new car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued loyalty and for choosing us for your new 2027 CR-V! We’re thrilled you’ve consistently had positive experiences with both our service and sales teams. Enjoy your new vehicle, and we look forward to seeing you again! Best Regards, James Koser General Manager
Got an oil change, tire rotation and some new wipers. Service was excellent and their waiting room is very inviting. The agent who took care of my car was very polite and professional. Thank you for a great experience.
Got an oil change, tire rotation and some new wipers. Service was excellent and their waiting room is very inviting. The agent who took care of my car was very polite and professional. Thank you for a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We thank you for sharing your overall satisfaction with our team here at Germain. Your business and positive feedback are greatly appreciated. Best Regards, James Koser General Manager
Logan Clark was very helpful and knowledgeable, also very pleasant service advisor. He took great care of me.
Logan Clark was very helpful and knowledgeable, also very pleasant service advisor. He took great care of me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your business and are happy to know that Logan ensured a positive guest experience. Best Regards, James Koser General Manager
Always a pleasure to do business with Albert Checo! He is always very friendly greets you with a smile explains everything and keeps me posted on my car! Albert is one employee your company should be happy to have!
Always a pleasure to do business with Albert Checo! He is always very friendly greets you with a smile explains everything and keeps me posted on my car! Albert is one employee your company should be happy to have!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are fortunate to have Alberto on our team of professionals. Thank you for recognizing him and his efforts to ensure a positive guest experience. See you next time. Best Regards, James Koser General Manager
Logan Clark my service advisor is great and very helpful. Always detail explain all services done to my vehicle and answers all questions!
Logan Clark my service advisor is great and very helpful. Always detail explain all services done to my vehicle and answers all questions!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to let us know that Logan always ensures that you have all the information you need to make informed decisions about the care of your Honda. Please let us know if you need anything further. Best Regards, James Koser General Manager
Exceptional! Professional, knowledgeable and patient! Very pleased with everything and highly recommend this dealership. My visit was for the recall and a tutorial on the radio! The calls I received to inform me as they were working through were timely. The car was ready and perfect.
Exceptional! Professional, knowledgeable and patient! Very pleased with everything and highly recommend this dealership. My visit was for the recall and a tutorial on the radio! The calls I received to inform me as they were working through were timely. The car was ready and perfect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your exceptional review and recommendation! We’re delighted to hear that your recall service and radio tutorial went so smoothly. Providing timely communication, knowledgeable assistance, and a quality guest experience is what we strive for. We appreciate your trust in our team and look forward to serving you again! Best Regards, James Koser General Manager
As always, the service that I get from Germain Honda has been absolutely wonderful. Albert has done a wonderful job helping me out with different issues that I’ve had with the car since I bought it I will always buy a car from Germain Honda Albert. Thank you so much for the outstanding service that you provide to me.
As always, the service that I get from Germain Honda has been absolutely wonderful. Albert has done a wonderful job helping me out with different issues that I’ve had with the car since I bought it I will always buy a car from Germain Honda Albert. Thank you so much for the outstanding service that you provide to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Your complete satisfaction is a priority for our team here at Germain. We strive to provide every guest with a quality, informative, and positive experience, as we believe this is the best way to earn your trust and continued business. Best Regards, James Koser General Manager
Very positive experience. Staff professional business attire, they look at you in the eye when you talk and immediate ownership of your car issue. Convenient shuttle too. I can’t believe the difference in customer service compared to 3 years ago. I was very disappointed back then not anymore. I love this dealership and I’ll make sure I’ll pass the message to my friends too. Thank you Germain Honda
Very positive experience. Staff professional business attire, they look at you in the eye when you talk and immediate ownership of your car issue. Convenient shuttle too. I can’t believe the difference in customer service compared to 3 years ago. I was very disappointed back then not anymore. I love this dealership and I’ll make sure I’ll pass the message to my friends too. Thank you Germain Honda
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with our Service Department. We greatly appreciate your feedback and are pleased to hear that our improvements were evident. Your satisfaction is our highest priority, and we value your business. Best Regards, James Koser General Manager
The service department is amazing. Prompt and courteous service throughout the entire process. 100 percent recommend,
The service department is amazing. Prompt and courteous service throughout the entire process. 100 percent recommend,
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We thank you for your business and kind recommendation. See you next time. Best Regards, James Koser General Manager