Reviews
German Honda An Example Of American Exceptionalism ,
German Honda An Example Of American Exceptionalism , Honesty , And Communicates With Customers Clearly ! Big Hurrah !
German Honda An Example Of American Exceptionalism ,
German Honda An Example Of American Exceptionalism , Honesty , And Communicates With Customers Clearly ! Big Hurrah !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Exelente service, Logan did a great job he was very
Exelente service, Logan did a great job he was very helpful and explain everything well
Exelente service, Logan did a great job he was very
Exelente service, Logan did a great job he was very helpful and explain everything well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My experience at Honda Germain was excellent.
My experience at Honda Germain was excellent. The staff were very polite and professional. Christopher Elan was the agent that took care of my recall and he showed to be very professional and friendly. He notified me about a possible delay in the inspection process however the inspection was done before I expected. I rate my experience with Chris as excellent !
My experience at Honda Germain was excellent.
My experience at Honda Germain was excellent. The staff were very polite and professional. Christopher Elan was the agent that took care of my recall and he showed to be very professional and friendly. He notified me about a possible delay in the inspection process however the inspection was done before I expected. I rate my experience with Chris as excellent !
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing positive feedback on Chris! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Chris provided for you. We look forward to your next visit! Best Regards, James Koser General Manager
Service advisor Logan Clark was beyond professional and
Service advisor Logan Clark was beyond professional and knowledgeable, all my questions were answered and the service performed was above what was expected.
Service advisor Logan Clark was beyond professional and
Service advisor Logan Clark was beyond professional and knowledgeable, all my questions were answered and the service performed was above what was expected.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive review! We are glad that Logan provided you with thorough and informative service throughout your visit. It is our pleasure to serve you and your Honda's needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns. Best Regards, James Koser General Manager
Service Advisor Albert Checo was fantastic.
Service Advisor Albert Checo was fantastic. I was visiting Naples and he was able to quickly help me with getting my issue resolved so I could get back to enjoying my vacation. He was very friendly, professional and knowledgeable.
Service Advisor Albert Checo was fantastic.
Service Advisor Albert Checo was fantastic. I was visiting Naples and he was able to quickly help me with getting my issue resolved so I could get back to enjoying my vacation. He was very friendly, professional and knowledgeable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and positive feedback. Our team was happy to assist and get you back on your way to enjoying your vacation. Best Regards, James Koser General Manager
We worked with Seref Denizeri and he was excellent.
We worked with Seref Denizeri and he was excellent. His patience and experience came in particularly handy when we bought one car and trade it in again 2 weeks later because it was too big for our needs. He worked with Audrey and Jose to get us the best deal and to find the exact car we decided on and bring it to the lot for us. As a matter of fact, we agreed on a 2025 and when they couldn't find it, they brought and gave us a 2026 for the same price! Now that is going above and beyond.
We worked with Seref Denizeri and he was excellent.
We worked with Seref Denizeri and he was excellent. His patience and experience came in particularly handy when we bought one car and trade it in again 2 weeks later because it was too big for our needs. He worked with Audrey and Jose to get us the best deal and to find the exact car we decided on and bring it to the lot for us. As a matter of fact, we agreed on a 2025 and when they couldn't find it, they brought and gave us a 2026 for the same price! Now that is going above and beyond.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for taking a moment to give us the highlights of your dealership experience with Seref! We're delighted he was committed to your complete satisfaction. Congrats on the pre-owned Honda! Best wishes for pleasant travels in your future, from the whole team at Germain Honda! Best Regards, James Koser General Manager
POTENTIAL BUYERS BEWARE!
POTENTIAL BUYERS BEWARE!! I was getting numbers and then put in a credit app. I then didn’t hear back for hours and when I heard back they told me the car sold. I’ve been in car sales and you never sell a car when there is a credit app on it. They will sell the car out from under you!!!
POTENTIAL BUYERS BEWARE!
POTENTIAL BUYERS BEWARE!! I was getting numbers and then put in a credit app. I then didn’t hear back for hours and when I heard back they told me the car sold. I’ve been in car sales and you never sell a car when there is a credit app on it. They will sell the car out from under you!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We thank you for the opportunity to earn your business and appreciate your bringing your concerns to our attention. Our team apologizes for your experience and would appreciate it if you would contact our General Sales Manager, Andrew LeSueur, at 239.643.4044 so he may discuss this matter personally with you. Thank you. Best Regards, James Koser General Manager 239-307-0643 jkoser@germaincars.com
I highly recommend Seref Denizeri' for the purchase of
I highly recommend Seref Denizeri' for the purchase of your next car . He was an honest, very kind, not pushy sales man when we bought our first car from Germain Honda in Naples, FL. He walked us through all the steps with the same honest kindness he showed us right from the start. Thank you Seref Denizeri we will be back for you to sell us another vehicle sometime in the future.
I highly recommend Seref Denizeri' for the purchase of
I highly recommend Seref Denizeri' for the purchase of your next car . He was an honest, very kind, not pushy sales man when we bought our first car from Germain Honda in Naples, FL. He walked us through all the steps with the same honest kindness he showed us right from the start. Thank you Seref Denizeri we will be back for you to sell us another vehicle sometime in the future.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving Seref this positive review! We are pleased to know that he took great care of you throughout your visit! If there is anything more that he or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels in your new ride! Best Regards, James Koser General Manager
Logan Clark provided excellent service for my visit to
Logan Clark provided excellent service for my visit to Germaine Honda on June 21. I really appreciated the team being on time.
Logan Clark provided excellent service for my visit to
Logan Clark provided excellent service for my visit to Germaine Honda on June 21. I really appreciated the team being on time.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for letting us know that our team met your expectations and ensured a quality experience. Best Regards, James Koser General Manager
Everyone one is very nice and friendly, Christopher Elan
Everyone one is very nice and friendly, Christopher Elan was excellent he answered my questions and gave me options. It is always nice and clean, you can relax while you wait on your vehicle. Thank you all!!!!
Everyone one is very nice and friendly, Christopher Elan
Everyone one is very nice and friendly, Christopher Elan was excellent he answered my questions and gave me options. It is always nice and clean, you can relax while you wait on your vehicle. Thank you all!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Kay, thank you for sharing positive feedback on Christopher! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's what Christopher provided for you. We look forward to your next visit! Best Regards, James Koser General Manager