Reviews
Christopher Elan who helped me was very helpful kind and informative. Provided transportation for me so I didn’t have to wait while the maintenance was being provided.
Christopher Elan who helped me was very helpful kind and informative. Provided transportation for me so I didn’t have to wait while the maintenance was being provided.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind feedback! We’re delighted to hear that Christopher provided helpful, kind, and informative service while making your visit more convenient with transportation. We appreciate your business and look forward to serving you again. Best Regards, James Koser General Manager
Sales rep Luis Ramirez was professional, knowledgeable, friendly and listened to my opinions and questions. My experience exceeded my expectations - very much a pleasurable experience. I would recommend Germain Honda and Luis Ramirez to family and friends.
Sales rep Luis Ramirez was professional, knowledgeable, friendly and listened to my opinions and questions. My experience exceeded my expectations - very much a pleasurable experience. I would recommend Germain Honda and Luis Ramirez to family and friends.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind feedback! We’re delighted to hear Luis provided a professional, knowledgeable, and enjoyable experience. We appreciate your recommendation and thank you for choosing Germain Honda! Best Regards, James Koser General Manager
Chris was friendly and knowledgeable. Explained what needed to be done, and the work was done as stated and for the price quoted.
Chris was friendly and knowledgeable. Explained what needed to be done, and the work was done as stated and for the price quoted.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Germain for your automotive service needs. We are delighted that your visit met your expectations. Best Regards, James Koser General Manager
I arrived early, but Albert Checo got me in right away and finished the service ahead of schedule. After the service was completed, Albert walked to the vehicle with me and went over the details of the service. I had questions unrelated to the service and Albert was able to walk me through them all. I will definitely continue to use. use Germain Honda Service Department and Albert Checo !!
I arrived early, but Albert Checo got me in right away and finished the service ahead of schedule. After the service was completed, Albert walked to the vehicle with me and went over the details of the service. I had questions unrelated to the service and Albert was able to walk me through them all. I will definitely continue to use. use Germain Honda Service Department and Albert Checo !!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We're pleased to hear Albert provided a timely, thorough, and informative service experience. We appreciate your kind words and are grateful for your continued trust in Germain Honda. We look forward to assisting you again! Best Regards, James Koser General Manager
I’ve been a Honda customer for about three years, and from my very first purchase in 2023, Albert has been an incredible service advisor. As someone who doesn’t know much about cars, it can be intimidating bringing my vehicle in for service. Albert always takes the time to explain what needs to be done, answers all of my questions, and makes sure I understand everything before any work is completed. I’ve known Albert since high school, and he has always been professional, patient, and genuinely caring. Since I moved to Lehigh in October 2025, he also understands that I travel a long distance to get my car serviced. He does his best to make the process smooth and worthwhile. What I appreciate most is that he truly cares about his customers. We always end up laughing, and he creates such a welcoming environment that I never feel like I’m wasting my time coming in. His honesty, knowledge, and outstanding customer service are exactly why I continue to trust Honda with my vehicle. Thank you, Albert, for always going above and beyond!
I’ve been a Honda customer for about three years, and from my very first purchase in 2023, Albert has been an incredible service advisor. As someone who doesn’t know much about cars, it can be intimidating bringing my vehicle in for service. Albert always takes the time to explain what needs to be done, answers all of my questions, and makes sure I understand everything before any work is completed. I’ve known Albert since high school, and he has always been professional, patient, and genuinely caring. Since I moved to Lehigh in October 2025, he also understands that I travel a long distance to get my car serviced. He does his best to make the process smooth and worthwhile. What I appreciate most is that he truly cares about his customers. We always end up laughing, and he creates such a welcoming environment that I never feel like I’m wasting my time coming in. His honesty, knowledge, and outstanding customer service are exactly why I continue to trust Honda with my vehicle. Thank you, Albert, for always going above and beyond!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear Albert has consistently provided knowledgeable, honest, and caring service. We'll be sure to share your kind words with him. We truly appreciate your loyalty to Germain Honda and look forward to continuing to provide you with exceptional service. Best Regards, James Koser General Manager
Excellent service. Logan Clark is very professional and informative whenever I come in for services.
Excellent service. Logan Clark is very professional and informative whenever I come in for services.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Logan is dedicated to customer satisfaction, and we are pleased to know delivered on that commitment. Best Regards, James Koser General Manager
Thank you so much, the service was amazing. I definitely will be coming back next time.
Thank you so much, the service was amazing. I definitely will be coming back next time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your 5-star service experience. We look forward to seeing you next time. Best Regards, James Koser General Manager
Albert Checo is extremely professional and truly prioritizes client’s best interest. Great experience with him as always.
Albert Checo is extremely professional and truly prioritizes client’s best interest. Great experience with him as always.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Susy, we appreciate your 5-stars for Albert! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, James Koser General Manager
Entire staff was very professional during the purchase of our vehicle. Osvaldo Salazar was our sales representative, who answered all our questions during our trade in and purchase. Ozzy was very easy to work with during the entire process. We are enjoying our "new" 2024 Passport! Thank you!!
Entire staff was very professional during the purchase of our vehicle. Osvaldo Salazar was our sales representative, who answered all our questions during our trade in and purchase. Ozzy was very easy to work with during the entire process. We are enjoying our "new" 2024 Passport! Thank you!!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on the purchase of your Passport. We are delighted that Ozzy ensured a positive and easy purchase experience. We wish you many happy journeys in your new Honda. Best Regards, James Koser General Manager
Service occurred as scheduled and proficiently. Chris Elan was friendly and easy to work with.
Service occurred as scheduled and proficiently. Chris Elan was friendly and easy to work with.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We're so pleased to have your trust and confidence in Chris and our service team. We wish you many more happy travels! Best Regards, James Koser General Manager