Naples Acura

5.0
(2,062 reviews)
Visit Naples Acura
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 3:00pm
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Sales Service
Monday 8:30am–7:00pm 7:30am–5:30pm
Tuesday 8:30am–7:00pm 7:30am–5:30pm
Wednesday 8:30am–7:00pm 7:30am–5:30pm
Thursday 8:30am–7:00pm 7:30am–5:30pm
Friday 8:30am–7:00pm 7:30am–5:30pm
Saturday 8:30am–6:00pm 7:30am–3:00pm
Sunday Closed Closed

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New (877) 892-1956 (877) 892-1956
Used (877) 666-9196 (877) 666-9196
Service (888) 816-9509 (888) 816-9509

Inventory

See all 163 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2008.
At Naples Acura we strive to provide outstanding professional service in all areas of our Acura Dealership. Shopping for a particular MDX TSX TL RDX and RL in the Naples and Fort Myers areas? We will do everything it takes to get your model equipped with the features you desire.

If you are in the market for a used car look no further! At Naples Acura we stock a large amount of high quality used cars. We are proud to have certified and pre-owned vehicles ready for you to test drive today.

Experience the difference of Naples Acura: an Acura automotive dealership committed to excellent customer service.
Experience the difference of Naples Acura: an automotive dealership committed to excellent customer service.

Service center

Phone number (888) 816-9509

Service hours

Monday
7:30am–5:30pm
Tuesday
7:30am–5:30pm
Wednesday
7:30am–5:30pm
Thursday
7:30am–5:30pm
Friday
7:30am–5:30pm
Saturday
7:30am–3:00pm
Sunday
Closed

Meet our employees

View all 19 employees View less employees

Reviews

5.0
(2,062 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Naples Acura from DealerRater.

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5.0

Francesca what awesome throughout the entire process.

Francesca what awesome throughout the entire process. Extremely knowledgeable and helpful. She has a very friendly demeanor and a nice sense of humor. I would highly recommend her to anyone! Buying a car can be very challenging but she made my experience a total pleasure

5.0

Francesca what awesome throughout the entire process.

Francesca what awesome throughout the entire process. Extremely knowledgeable and helpful. She has a very friendly demeanor and a nice sense of humor. I would highly recommend her to anyone! Buying a car can be very challenging but she made my experience a total pleasure

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! Francesca is awesome! She is very knowledgeable and likes to share her knowledge with her customers. She also is a pro at getting her customers efficiently through the process. Enjoy your new Acura!

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5.0

I live out of state and dealt with Francesca over the

I live out of state and dealt with Francesca over the phone over the course of a few days to purchase a 2020 TLX. She was very responsive via telephone/text, sent multiple videos of the car, and overall made the purchase incredibly simple. I flew down and the paperwork was prepared and organized to sign. She took the time to show me all the technology during the test drive and even topped off the tank when it was 95% full. I couldn't have asked for a better experience; I highly recommend working with Francesca when looking for an Acura!

5.0

I live out of state and dealt with Francesca over the

I live out of state and dealt with Francesca over the phone over the course of a few days to purchase a 2020 TLX. She was very responsive via telephone/text, sent multiple videos of the car, and overall made the purchase incredibly simple. I flew down and the paperwork was prepared and organized to sign. She took the time to show me all the technology during the test drive and even topped off the tank when it was 95% full. I couldn't have asked for a better experience; I highly recommend working with Francesca when looking for an Acura!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! Francesca is amazing. No matter if you are in the dealership or in your living room, you will get 100% of her attention. She is very knowledgeable and tries her hardest to make sure you are completely satisfied with your car purchasing decision. Enjoy your beautiful TLX!

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5.0

Norm Johnston and the Acura team made buying a new Acura

Norm Johnston and the Acura team made buying a new Acura MDX an enjoyable experience. They were professional and responsive, answering all of our questions, making our decision to purchase easy.

5.0

Norm Johnston and the Acura team made buying a new Acura

Norm Johnston and the Acura team made buying a new Acura MDX an enjoyable experience. They were professional and responsive, answering all of our questions, making our decision to purchase easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Scott and Lori for your purchase and for your feedback! Norm is amazing. He knows the process and knows how to guide his customers seamlessly through. Enjoy your beautiful new MDX!

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5.0

Norm & Zack made the buying process easy.

Norm & Zack made the buying process easy. As part time residents, Norm went out of his way to make the buying process seamless. Norm even went as far as to drop us off at the airport. Great experience!

5.0

Norm & Zack made the buying process easy.

Norm & Zack made the buying process easy. As part time residents, Norm went out of his way to make the buying process seamless. Norm even went as far as to drop us off at the airport. Great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Norm is amazing and we are happy that you had the opportunity to work with him. He is a true professional and will make sure to deliver the car and the experience to his customers. Thank you for your purchase and enjoy your new Acura!

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5.0

Great experience!

Great experience! Very easy and professional. Answered all my questions and got me in and out as quickly as possible. Enjoyed working with Norm, Maryann and everyone at the dealership.

5.0

Great experience!

Great experience! Very easy and professional. Answered all my questions and got me in and out as quickly as possible. Enjoyed working with Norm, Maryann and everyone at the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback. Norm is a true professional and he enjoys sharing his knowledge with his customers. Enjoy your new Acura!

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5.0

Francesca as well as the dealership were easy to work

Francesca as well as the dealership were easy to work with. I received all the information I needed to make an informed decision. Francesca reached out to me twice to see if I needed anything else and invited me back to the dealership to review anything I needed.

5.0

Francesca as well as the dealership were easy to work

Francesca as well as the dealership were easy to work with. I received all the information I needed to make an informed decision. Francesca reached out to me twice to see if I needed anything else and invited me back to the dealership to review anything I needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Roy for your purchase and for your feedback! Francesca is a true professional and very easy to work with. She is very knowledgeable and tries to give her customers all the information they need to make an informed decision. Enjoy your beautiful new Acura!

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5.0

Francesca was amazing!

Francesca was amazing! She greeted my wife and I within a minute of stepping out of our vehicle. We had a general idea of the car we were looking for and she started showing us all the features. She made the purchasing process hassle-free. Never owning an Acura before, we will now be an Acura family for life and hopefully she doesn't go anywhere! Thanks Francesca and Naples Acura!

5.0

Francesca was amazing!

Francesca was amazing! She greeted my wife and I within a minute of stepping out of our vehicle. We had a general idea of the car we were looking for and she started showing us all the features. She made the purchasing process hassle-free. Never owning an Acura before, we will now be an Acura family for life and hopefully she doesn't go anywhere! Thanks Francesca and Naples Acura!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! Francesca is amazing and we are happy that you had the opportunity to work with her. She knows the car buying process and knows how to make it as easy as possible. Enjoy your new Acura and welcome to the Naples Acura family!

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5.0

Our Sales Professional, Francesca; Sales Manager, Zach;

Our Sales Professional, Francesca; Sales Manager, Zach; and Finance Associate, Omar; were all top notch in courtesy, professionalism, knowledge and honesty. They honored their word and verbal discussions throughout the process. I would return for sure. Five Stars! 🌟🌟🌟🌟🌟

5.0

Our Sales Professional, Francesca; Sales Manager, Zach;

Our Sales Professional, Francesca; Sales Manager, Zach; and Finance Associate, Omar; were all top notch in courtesy, professionalism, knowledge and honesty. They honored their word and verbal discussions throughout the process. I would return for sure. Five Stars! 🌟🌟🌟🌟🌟

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! We are very proud of our team and happy you were able to work with them. They all know how to deliver the car and the experience to their customers. Enjoy your new wheels!

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5.0

First time meeting and buying a car from Norm.

First time meeting and buying a car from Norm. He was by far the most knowledgeable, through, friendly and professional auto sales person we encountered through many dealerships. Scott the sales manager was also great. They made the process enjoyable. Thank you Norm & Scott.

5.0

First time meeting and buying a car from Norm.

First time meeting and buying a car from Norm. He was by far the most knowledgeable, through, friendly and professional auto sales person we encountered through many dealerships. Scott the sales manager was also great. They made the process enjoyable. Thank you Norm & Scott.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your purchase and for your feedback! Norm is a true professional. He has a great deal of knowledge and likes to share that knowledge with his customers. Both Norm and Scott know how to deliver the car and the experience to their customers. Enjoy your beautiful new Acura!

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5.0

Went in for service and drove home in a new car.

Went in for service and drove home in a new car. This is the second car I purchased from Francesca and she is not only knowledgeable but a pleasure to work with. It was like as afternoon with a friend.

5.0

Went in for service and drove home in a new car.

Went in for service and drove home in a new car. This is the second car I purchased from Francesca and she is not only knowledgeable but a pleasure to work with. It was like as afternoon with a friend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you Cookie for your kind words and for your recent purchase! Francesca is wonderful to work with. She has this way about her to make her customers feel at ease. She also knows the process and knows how to guide her customers seamlessly through. Enjoy your beautiful new Acura!

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