Germain Lincoln Hours
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Had a problem crop up on my Continental; stopped by the dealership (not the correct directions in my nav system); but Cheryl Rehkopf made it seamless to... hop into a loaner and get the car squared away. Kudos
Great service, very convenient. TY for the follow up, though somewhat excessive. I will be using this service again. The compimentry service was much appreciated.
Cheryl did an excellent job helping me with understanding repairs and controls on my vehicle. Had major electronic problem and repaired quickly. Loaner... vehicle policy very good. Trouble only with towing service told 1 hour wait wa 3 hours
Scott Moesner was extremely helpful to me in selecting and purchasing new tires as well as orchestrating my 30,000 mile service. It has always been a pleasant... experience working with Scott.
As a retired management FOMOCO Salaried employee I expected much more. Went into the dealership with the expectation of purchasing an MKC., was interested... in trading a 2011 excellent condition Taurus 53,000 miles. The salesman Sal, was great quickly located the vehicle that I was interested in, problem started with the Appraiser, the GAME started with no trade in value being offered, despite repeated requests, just wanted to know how much I wanted to pay in addition to the trade in ?, do u want to look at or drive the car, NO !!, that’s not necessary, just how much difference do u want to make up pretty difficult to come up with an amount when u don’t have a trade value. Worst experience ever, total scam not what I expect from any dealer, let alone a Lincoln dealer.
We have been coming to this location since we moved here in 2013 and have had excellent service by Justin and now Scott Moessner! They really follow up... and make sure everything is done right! Thank you Thank you!
MY SALESMAN, DAVID KERN, WAS SO HELPFUL IN HELPING ME CHOOSE MY NEW 2019 LINCOLN MKC. HE SHOWED ME THE ADVANTAGE TO LEASING AS AN ALTERNATICE TO PURCHASING.... HE EXPLAINED DEPRECIATION AND ANSWERED MY MANY QUESTIONS. I ALSO HAD LESLIE SASS HELP ME WITH MY SON’S QUESTIONS. THEY BOTH MADE THIS AN EXCITING VENTURE FOR ME.
My first time at Germain Lincoln for service. I was assisted by Cheryl Rehkopf who was a supreme hel, courteous, caring and efficient. I will be back...
This is my 4th car from David Kerns and Germain Lincoln, they are so accomodating, enjoy the whole team. the financing and the service are top notch.
Scott Moessner as always provided great service & information. Entire visit great as always. I always leave knowing that my car is in perfect condition... thanks to Scott